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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
488 Reviews
Call Service Center (617) 787-1700

488 Reviews of Herb Chambers Toyota of Boston - Service Center

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June 28, 2023

I would give you 10 stars if I could. This is the very best place for service for your auto. More

by jeffkmusic
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for the high star rating and review! We're happy to make your service experience great at Herb Chambers Toyota of Boston. We'll see you at your next service visit. Safe travels!

Jun 29, 2023 -

jeffkmusic responded

jeffkmusic I would give you 10 stars if I could. This is the very best place for service for your auto. I encourage every Toyota owner to come down here and you'll see what I'm talking about.

June 27, 2023

They did the routine maintenance just fine, but refused to admit there was an issue with the rear auto-breaking. I was told by the unhelpful Service Manager that it was a safety feature that CANNOT be dis More

by Ken
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Sean Cho
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
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Jun 29, 2023 -

Herb Chambers Toyota of Boston responded

Kenneth, I apologize for the frustration you experienced with the rear auto-breaking feature on your Toyota. We understand that this feature may not be suitable for everyone's needs and we appreciate your feedback. Thank you, Howie Reske - General Manager

June 27, 2023

Reliable good work a bit expensive usually but the gave me a good deal on this service call More

by ruphewick
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Persons who checked me out and retrieved my car
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Jun 28, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for reaching out to us and expressing your satisfaction with our services. We appreciate your kind words and are glad to hear that you found our work reliable and of good quality. We always strive to provide value for the price at Herb Chambers Toyota of Boston. We'll see you next time!

June 22, 2023

Very good service from Sean Knew what was necessary and gave good information and advice More

by Judkat
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Herb Chambers Toyota of Boston responded

Sean and the team appreciate the fantastic five-star review, Judkat! We hope you visit us again in the future! Thank you! - Herb Chambers Toyota of Boston

June 21, 2023

The service department was professional, pleasant and efficient. I highly recommend Herb Chambers Toyota of Boston More

by Val
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Herb Chambers Toyota of Boston responded

We're so glad to hear that you had a positive experience with our service department, Val! Thank you for recommending Herb Chambers Toyota of Boston. We appreciate your feedback and hope to see you again in the future!

June 14, 2023

Great service. Completed in time frame that Sean initially provided... and a free car wash coupon ! More

by linda m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Herb Chambers Toyota of Boston responded

We're glad Sean provided such excellent care and got your vehicle back to you in a timely manner, Linda! We hope you take advantage of the free car wash and look forward to seeing you back at Herb Chambers Toyota of Boston next time! Thank you!

June 04, 2023

Great service, the staff very profesional, My consultin person help me out with everything I nerd. More

by Carlos.zuluaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for the excellent feedback, Carlos! We appreciate you visiting us here at Herb Chambers Toyota of Boston and hope we can be of service again in the future!

June 03, 2023

Great dealership and service department. They always treat me with respect and dignity ! The service is always exceptional! More

by Towneswhistle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Herb Chambers Toyota of Boston responded

We're thrilled to hear you are happy with the service at Herb Chambers Toyota of Boston! Providing exceptional service to our customers is our top priority and we're glad you had a positive visit. We appreciate your kind words and support, and we look forward to serving you again soon!

May 30, 2023

Very friendly people and great, speedy service! Always a pleasure to deal with Herb Chambers Toyota Boston More

by speziale.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for your continued support of the Herb Chambers Toyota of Boston team! We appreciate your kind feedback and look forward to seeing you at your next visit!

May 30, 2023

The worst poor service in the world And lairs and disrespect the costumers or clients More

by Bashiraelmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Herb Chambers Toyota of Boston responded

Hello - I'm concerned to see this review and would like the opportunity to get some additional feedback about your experience. If you have a moment, would you please contact me directly? Thank you, Howie Reske - General Manager - hreske@herbchambers.com

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