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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.3
473 Reviews
Call Service Center (617) 787-1700

473 Reviews of Herb Chambers Toyota of Boston - Service Center

Sort by
June 14, 2023

Great service. Completed in time frame that Sean initially provided... and a free car wash coupon ! More

by linda m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Herb Chambers Toyota of Boston responded

We're glad Sean provided such excellent care and got your vehicle back to you in a timely manner, Linda! We hope you take advantage of the free car wash and look forward to seeing you back at Herb Chambers Toyota of Boston next time! Thank you!

June 04, 2023

Great service, the staff very profesional, My consultin person help me out with everything I nerd. More

by Carlos.zuluaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for the excellent feedback, Carlos! We appreciate you visiting us here at Herb Chambers Toyota of Boston and hope we can be of service again in the future!

June 03, 2023

Great dealership and service department. They always treat me with respect and dignity ! The service is always exceptional! More

by Towneswhistle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Herb Chambers Toyota of Boston responded

We're thrilled to hear you are happy with the service at Herb Chambers Toyota of Boston! Providing exceptional service to our customers is our top priority and we're glad you had a positive visit. We appreciate your kind words and support, and we look forward to serving you again soon!

May 30, 2023

The worst poor service in the world And lairs and disrespect the costumers or clients More

by Bashiraelmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Herb Chambers Toyota of Boston responded

Hello - I'm concerned to see this review and would like the opportunity to get some additional feedback about your experience. If you have a moment, would you please contact me directly? Thank you, Howie Reske - General Manager - hreske@herbchambers.com

May 30, 2023

Very friendly people and great, speedy service! Always a pleasure to deal with Herb Chambers Toyota Boston More

by speziale.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for your continued support of the Herb Chambers Toyota of Boston team! We appreciate your kind feedback and look forward to seeing you at your next visit!

May 20, 2023

I went in for my first service and only waited around 45 minutes. Very kind customer service and they have a nice waiting area with coffee and snacks! I’m very happy with their service! More

by kidlife617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Herb Chambers Toyota of Boston responded

We're so happy you had a great service experience at Herb Chambers Toyota of Boston! Thank you for taking the time to share how quick and kind our customer service was and how much you enjoyed our waiting area amenities. We hope to see you again for all of your vehicle's needs!

May 12, 2023

Sean and his team were extremely helpful. Timely service and emphasis on transparency regarding the services provided. Highly recommended ! More

by Songwriter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Herb Chambers Toyota of Boston responded

We're grateful you took the time to share your experience with Sean at Herb Chambers Toyota of Boston! Thank you for recommending us and trusting us with your vehicle's maintenance needs! We hope to see you soon for your next appointment!

May 11, 2023

Have always had great service on my Toyota. The location is convient and have never had a problem. More

by ldmstudios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for trusting the Herb Chambers Toyota of Boston team with the care of your vehicle! We appreciate your kind feedback and look forward to seeing you at your next visit!

May 16, 2023 -

ldmstudios responded

Sounds good, see you soon.

April 24, 2023

Excelente servicio al cliente muy agradable fueron muy buenas las informes que me dieron con el tiempo qué mi vehículo iba a estar listo More

by Pedroblandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Herb Chambers Toyota of Boston responded

¡Gracias por el tipo evaluación! ¡Esperamos verte nuevamente en el futuro! - Herb Chambers Toyota of Boston

April 20, 2023

To whom it May Concern: We were feeling very welcome. We were happy about the welcome . The manager was very kind and welcome us inside his office.. Excellent attention!!!!! Sincerely Eduardo and Te More

by Eduardoestay13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Herb Chambers Toyota of Boston responded

Eduardo & Teresa, thank you so much for taking the time to share this kind review! It was a pleasure having you visit us here at Herb Chambers Toyota of Boston and we hope to see you again in the future!

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