Herb Chambers Toyota of Boston - Service Center
Boston, MA
473 Reviews of Herb Chambers Toyota of Boston - Service Center
The service was rapid, courteous, and professional as well as solving the mechanical problem with my car. well as solving the mechanical problem with my car. More
Frustrated no loaners were available. If a car is going to take longer than 3 days, there should be some discount offered on loaner cars. If a car is going to take longer than 3 days, there should be some discount offered on loaner cars. More
Give unnecessary service for charging customer, even as a long term customer. recommend much earlier needed service. long term customer. recommend much earlier needed service. More
Having an appointment at 12 pm, I arrived on time, but I had to wait 3 hours and 38 minutes to get my oil change done! Oil change only! It took 3 hours 38 minutes. Unacceptable had to wait 3 hours and 38 minutes to get my oil change done! Oil change only! It took 3 hours 38 minutes. Unacceptable More
Todays maintenance visit worked very well. It was great that they took my car in at the appointment time and gave me good estimate of time for service. It was great that they took my car in at the appointment time and gave me good estimate of time for service. More
I would give you 10 stars if I could. This is the very best place for service for your auto. This is the very best place for service for your auto. More
They did the routine maintenance just fine, but refused to admit there was an issue with the rear auto-breaking. I was told by the unhelpful Service Manager that it was a safety feature that CANNOT be dis to admit there was an issue with the rear auto-breaking. I was told by the unhelpful Service Manager that it was a safety feature that CANNOT be disabled and that is on all new Toyotas. This renders ALL new Toyotas incapable of towing ANYTHING or having anything attached to the back of the car. I have no issue with features that warn you if a kid or animal is behind the car, but when it makes it difficult to park in confined spaces or put anything on the back of the car it is a safety "feature" that was never thought through! More
The service department was professional, pleasant and efficient. I highly recommend Herb Chambers Toyota of Boston efficient. I highly recommend Herb Chambers Toyota of Boston More