Herb Chambers Toyota of Boston - Service Center

Sean Cho has been helping me with maintenance on my Camry for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good. for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good. More

Thorough review by mechanic. “Rattling” noise was a clamp that was disconnected. Remived, literally 5 seconds of work. Charged $85 labor. Other labor charges higher than with oth “Rattling” noise was a clamp that was disconnected. Remived, literally 5 seconds of work. Charged $85 labor. Other labor charges higher than with other dealers. $385 labor for fluid flush? Very disinclined to use this dealer again given positive experiences elsewher More

Depending on service agents, the good one is good. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. More

Sean was very polite and carefully listening. Service was fast and meaningful. Waiting accommodation is great! Service was fast and meaningful. Waiting accommodation is great! More

Worst service advisor to work with in all of Boston. Toyota should be ashamed. Will not give you price for a repair over the phone let alone let you know if your car is still under basic warranty. Toyota should be ashamed. Will not give you price for a repair over the phone let alone let you know if your car is still under basic warranty. More

We brought our RAV4 Hybrid in for service on a recalled part and for a solution to the mystery of why our fobs had both developed an inability to open their locked car. Everything went smoothly, and we als part and for a solution to the mystery of why our fobs had both developed an inability to open their locked car. Everything went smoothly, and we also ended up replacing some filters that we hadn’t been aware of. We appreciated the video that our assigned technician, Manuel, made, explaining what was needed and his recommendations before we agreed to the plan. Yann, our service advisor, was very helpful along the whole process. A very good experience! More

Thank you, Gary Francois and staff. As always, very pleased with the excellent customer service. I was notified via phone call and sent a video of progress of my vehicle while it was be As always, very pleased with the excellent customer service. I was notified via phone call and sent a video of progress of my vehicle while it was being worked on. Having worked in customer service for more than four decades. I'm familiar with the challenges. I was treated professionally and courteously by everyone. The staff always goes the extra mile. Too often, superior service goes unrecognized and unrewarded. While some folks are quick to complain, few happy customers take the time to compliment. Kudos to all the staff-Sincerely, Carole Uminski More

Excellent customer service. I was informed of progress as it was being done. Fast, and efficient. I was informed of progress as it was being done. Fast, and efficient. More

I brought my vehicle in for service and all my issue was not taken care of not taken care of More

Drove in for an inspection sticker. Sean wrote up my service order as soon as I walked up to the desk. My car was done within 20 minutes. Made my day. Sean wrote up my service order as soon as I walked up to the desk. My car was done within 20 minutes. Made my day. More