Herb Chambers Toyota of Boston

I got the exact car I wanted at the price I wanted to pay (after doing my research). It was a rather painless experience compared to the purchase of my previous car and I found Erick Joseph to be EXCELLENT (after doing my research). It was a rather painless experience compared to the purchase of my previous car and I found Erick Joseph to be EXCELLENT at working with me since I was "on the defensive". In the end I left very satisfied. More

My experience with Herb Chambers Toyota of Allston was truly a great experience. Being a mother and not having a male figure in my life I had my daughter come to help me with a new purchase. Being a Toyot truly a great experience. Being a mother and not having a male figure in my life I had my daughter come to help me with a new purchase. Being a Toyota owner we drove in with our 1995 Toyota Corolla which has been very good to us,but now it was time to buy a new one. Everyone at the Dealership were so very great and made us feel so comfortable,from the receptionist,to the showroom manager,to the finance manager and especially our Salesman Erick Joseph who actually listened to what we were looking for and showed us automobiles of interest and actually showed us the one that we purchased.He left us alone.sitting in the car for awhile so we could check it out before we went for our test drive,and the very next day we picked it up with no delays.It was ready when Erick said it would be. It was truly a pleasnt experience,and Erick was very pleasant, and knowledgeable, explained everything in detail, and was very thankful. Erick actually even followed up with a phone call to make sure we were happy with our purchase and to make sure everything was alright.I would truly recommend Erick Joseph,and Herb Chambers of Allston to anyone I hear of wanting to buy an automobile. We are very happy with our Toyota Corolla S. Sincerely,Jane Burg More

The experience we had was great! Siu Man Liang gave us very nice service. He had a very sincere and honest character. He kindly gave us the detail information about the Toyota Camry. We felt very comforta very nice service. He had a very sincere and honest character. He kindly gave us the detail information about the Toyota Camry. We felt very comfortable with the responses we received for ours questions. Siu made sure we felt comfortable with our purchase. We also took great exciting price compare with other dealers. We have very nice time with him. I would invite a friend to Herb Chambers Toyota and Siu Man Liang. We would go back again in the future. More

Both Nate Piast and Ryan McDonnell were wonderful: professional, courteous, respectful, responsible, accommodating. This is our 5th purchase at this dealership and we wouldn't go anywhere else. All ou professional, courteous, respectful, responsible, accommodating. This is our 5th purchase at this dealership and we wouldn't go anywhere else. All our questions were answered thoroughly, Ryan was very patient and interested in our needs. More

I always feel welcomed at Herb Chambers, all of my questions are answered, everything is made as easy as posible.If things need to be adjusted to meet my price point, different things were tried. I ha questions are answered, everything is made as easy as posible.If things need to be adjusted to meet my price point, different things were tried. I have purchase several cars at this dealership, and whould recomend this place to friends and relatives. Thank-you, Bob McKay More

Ryan McDonnell was a great sales person. He understood what my needs were, and worked hard to get me the best price for my car. The managers on the floor were professional and did not apply any sales pre what my needs were, and worked hard to get me the best price for my car. The managers on the floor were professional and did not apply any sales pressure during the process. I went to four different dealerships before deciding on Herb Chambers, and Ryan and the rest of the sales staff were the best of them all. Two other dealers even said that they could not match Herb Chambers price, and that I should go back to Herb Chambers to get the car. I would highly recommend Herb Chambers and Ryan McDonnell if you are in the market for a Toyota. More

The salesperson, Tony Liang, was willing to do the little extras that made the experience easier and less stressful. There was a little "bait and switch" game on a free remote starter that had been part o extras that made the experience easier and less stressful. There was a little "bait and switch" game on a free remote starter that had been part of the advert that got me into the dealership but when I pushed back (gently) the Manager "remembered" that this was part of the advertising deal and went ahead and got it installed. It forced me to return the car four days after delivery which was unnecessary as it should have been taken care of during the car prep. This was not the fault of the sales person as I was bargaining hard with his manager and he tried to capture back part of the "lost" profit but trying to avoid throwing in the free accessory. All part of the "game" I guess...and yes I would go back and deal again with this dealership More

Eric made sure I was comfortable with my decision every step of the process. He clearly explained all of my options and answered all of my questions. When I told him that the price I would have to pay had step of the process. He clearly explained all of my options and answered all of my questions. When I told him that the price I would have to pay had an affect on my decision he took that seriously. He didn't try to sell me the most expensive vehicle and also gave me time to call my husband and discuss the options with me as well as showing me a comparison of the two cars I was looking at online to help me make my decision based on what I was looking for. He did an excellent job and nothing less!! More

Siu Man Liang (Tony) is great sales person. He explained every single features inside and outside of the car to me when I picked up my car. Let me know where is the service department. I do a lot of high wa every single features inside and outside of the car to me when I picked up my car. Let me know where is the service department. I do a lot of high way driving and will be back to the dealership soon. I will definitely refer all of my friend and family to him. He help me a lot for aquiring my new car, letting me know what option should I purchase. I finally purchased a brand new Pruis in blue with lojack and simoniz on it which give me protection for my brand new car for long long time. Siu Man Liang even help my set up auto pay, so that I don;t have to mail the check month to month. Thank you Siu Man. Hope you doing well in your business. I will keep in touch with you. More

My wife and I already knew which make and model we wanted to buy, and had a clear idea of the equipment we wanted to have installed on our new RAV4. For us it was primarily about looking for the best deal w to buy, and had a clear idea of the equipment we wanted to have installed on our new RAV4. For us it was primarily about looking for the best deal we could possibly find. We tried a number of dealerships in the area and finally ended up at Herb Chambers Toyota. Mr Siu Man Liang was instrumental in securing the lowest possible price on our behalf. His main concern was by far total customer satisfaction, both with the vehicle and with the sales experience, as opposed to a number of salespeople whose primary goal is to maximize their profits. Some minor misunderstandings we had initially regarding financing vs. cash payments were solved to our advantage and complete satisfaction. After the sale was complete, Mr Liang procured the car we had agreed on in a very short time and has been following up with us ever since to make sure we are completely satisfied with our purchase. I would not hesitate in recommending wholeheartedly Mr Liang and Herb Chambers Toyota to anybody interested in buying a new car. More