Herb Chambers Toyota of Boston

Thanks to Steven Lee, I am driving across the country in a delightful new (to me) 2008 Sienna. First, thanks to his friendly but low pressure style, I felt free to get to know different cars, and find the a delightful new (to me) 2008 Sienna. First, thanks to his friendly but low pressure style, I felt free to get to know different cars, and find the one that was really right for me, without feeling coerced by the dealer's style. Then, there was one small problem with the car which Steven was diligent about having addressed with the repair department. His attentiveness to this detail got the problem fixed, so nothing stood between me and my dream car. Overall, he was friendly and pleasantly low key, while at the same time being informative, conscientious and patient. Excellent customer service!!! More

I came in for a part for a used toyota and I had a couple questions about the new Venza. Even though I wasn't buying a car, Steve took the time to show me around one and get me a brochure about it. I'm not l questions about the new Venza. Even though I wasn't buying a car, Steve took the time to show me around one and get me a brochure about it. I'm not looking to buy a new car right now, but when I do I will definately give Steve a call at herb chambers in Allston. More

In general, i am very impressive on this dealer and its sales guy Steven Lee. i am happy with the service. so, it is a good experience so far. sales guy Steven Lee. i am happy with the service. so, it is a good experience so far. More

The whole process was pleasant and smooth. Steven is a great sales person. He tested the vehicle with me and provided me useful information regarding the vehicle's condition. great sales person. He tested the vehicle with me and provided me useful information regarding the vehicle's condition. More

I found my experience at Herb Chambers extremely satisfactory. I worked with a Steven, who although he was recently hired, he showed knowledge of the different models. Ultimately, I did not need a s satisfactory. I worked with a Steven, who although he was recently hired, he showed knowledge of the different models. Ultimately, I did not need a second visit, or look beyond this dealership to buy a car. The follow-up with Steve and his manager have also been great, answering within a few hours of my e-mails. More

I was interested in purchasing a new Toyota Prius in June 2011 and coincidentally had received an email from Herb Chambers Toyota Scion of Boston. I had never visited this dealership before but was intereste 2011 and coincidentally had received an email from Herb Chambers Toyota Scion of Boston. I had never visited this dealership before but was interested in what they had to offer. On the day of my visit, I was introduced to Steven Lee, one of the sales associates. He was exceptionally courteous, enthusiatic, patiently answered all my questions, reviewed the features of the 2011 Prius, gave me a test drive and offered a trade in for my 2008 Prius. I returned the following day to trade in vehicle and purchase my new Prius. I then met with Will Ralph, the Finance Manager, to negotiate my financing. I was/am incredibly pleased with the service I received. In addition, Steven not only provided me outstanding service during these visits but also very attentively left me several voice mail mesasges updating me on the status as I was awaiting delivery of my vehicle. On the day I picked up my Prius, he again reviewed the features, answered any remaining questions I had and extended an invitation to contact him should any future needs arise. He also left me a follow up voice mail message to see how I was enjoying my Prius(which I am)and to call him if there were any concerns. I have rarely experienced such conscientiousness and outstanding customer service and commend Steven Lee and Herb Chambers Toyota Scion of Boston. Richard Ahern More

The salesman I worked with was Steven Lee. He was a pleasure to work with. Very patient, friendly and customer service oriented. He is one of the best salesman Herb Chambers Toyota Scion of Boston has! pleasure to work with. Very patient, friendly and customer service oriented. He is one of the best salesman Herb Chambers Toyota Scion of Boston has! More

We used the Costco Auto Buyers Program for the purchase of our car. We were treated just like any other customer despite the set price. The Costco rep for Herb Chambers is Patty Quick. She was fantastic. of our car. We were treated just like any other customer despite the set price. The Costco rep for Herb Chambers is Patty Quick. She was fantastic. The dealership staff is dressed very professional. Would highly recommend Mark DiPaulo as a salesperson. He has a passion of love for cars. More

I thought I wanted a Prius and had called to be sure they still had the one I had priced online. I asked for Victor when I got there as I had spoken to him on the phone. However, he introduced me to Mark DiP still had the one I had priced online. I asked for Victor when I got there as I had spoken to him on the phone. However, he introduced me to Mark DiPaolo who then took over. I was disappointed at first, but Mark was so helpful and knowledgeable that I was glad to be dealing with him. Mark was able to deal with one setback after another. First, it turned out that after an extensive test drive, that I don't like Priuses. But I had a fall back. Then there were no cars in my price range of my fall back preference: Camry V6. But Mark found a nice little red V6 that I liked very much in he test drive and it met my space requirements (as Mark helped prove by loading its trunk with the "test case" luggage we had brought). Then I didn't want to pay as much for anything else as I had convinced myself to pay for a Prius. Suffice it to say that Mark went the extra mile 3 times, and was patient and answered all my questions knowledgeably, and I am sure no deal would have been made without his efforts and persistence. In the course of going through all the details of the sale, I was impressed with the care the Herb Chambers companies takes to be sure everything is clearly spelled out and how thorough they are in guaranteeing the quality of their cars. More

They gave me a great price on my trade-in and purchase, They gave me a great price on my trade-in and purchase, very easy and quick transaction during pick-up. My salesman, eric joseph went out of his way They gave me a great price on my trade-in and purchase, very easy and quick transaction during pick-up. My salesman, eric joseph went out of his way to make sure that everything went smoothly. No question, i would buy a car from herb chambers again. More