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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,099 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,099 reviews

June 30, 2013

Clyde Chornovas was a fantastic sales person who was extremely helpful, very fair, and actually talked to me, which as a female purchasing a car was a novelty. Throughout the sales process, Clyde was co More

by luvtoyota1499
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Chornovas
Jul 01, 2013 -

Herb Chambers Toyota of Boston responded

I sincerely appreciate you taking the time to share your experience with Clyde here at Herb Chambers Toyota Scion of Boston. I’m honored to know we’ve restored your faith in dealerships! Everyone here, especially Clyde, strive to provide our guests with exceptional customer service and quality vehicle care. I'm so pleased you've recognized Clyde’s hard work and I know he’ll appreciate your kind words. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

June 27, 2013

At first we sought for service from another dealer after hearing that they were offering the car we'd wanted, which was a Toyota Highlander 2013 in the color pearl, for a good price, but they failed to meet More

by DungDo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
Jun 28, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation of Giau. At Herb Chambers Toyota Scion of Boston, we take great pride in surpassing any and all expectations you might have in your vehicle purchase decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Giau. I am disappointed to hear about your initial less then positive experience, but I’m so glad to hear you gave us an opportunity to make things right. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

June 18, 2013

I was searching for a particular Toyota on the internet and the vehicle I eventually purchased came up on Toyota of Boston. I made an appointment with Aimee Jackson and was introduced to Joshua Peled wh More

by johnmattos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2013 -

Herb Chambers Toyota of Boston responded

Thank you, John, for sharing your recent experience with Aimee and Joshua here at Herb Chambers Toyota Scion of Boston. I’m glad that we were able to assist you and your wife in finding a vehicle that met your needs and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

May 04, 2013

Howie and Wesley were incredibly accommodating and a pleasure to work with. I HIGHLY recommend them. They made the whole car leasing experience seemless. My only negative is the length of time we had to More

by amysassoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2013 -

Herb Chambers Toyota of Boston responded

Amy, Thank you for taking the time to recognize Wesley! I’m so happy to know you found him friendly and accommodating. Our staff strives to provide our valued customers with a great experience from the moment they walk in our dealership. I apologize for your wait with our finance team. I know your time is valuable and we certainly don’t take that for granted. I’ll use your feedback to address this concern. Thank you again and we look forward to working with you again in the future. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 09, 2013

I went in to the dealership already aware of the car I wanted. I just wanted a little time and space to look at the different models, but for me, speed and ease of transaction were top priorities. The sal More

by DBrowne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
Apr 09, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience with us here at Herb Chambers Toyota Scion of Boston. We take so much pride in providing our guests with the best customer experience and I'm thrilled you’ve recognized that. I appreciate your recommendation and we look forward to serving your automotive needs for many more years to come. Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 02, 2013

I walked into the Toyota Scion dealership of Boston not sure of what to expect, I had been to one dealer before hand outside of Boston, and the sales people were pushy, and didn't care about my needs, or w More

by dogpound2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2013 -

Herb Chambers Toyota of Boston responded

Congratulations on your Toyota purchase! The Toyota Camry is truly a fantastic vehicle. I’m thrilled to hear how happy you are with your experience with Wesley here at Herb Chambers Toyota Scion of Boston. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so happy we were able to provide you with exactly that. I will be sure to pass along your kind words to Wesley as I know it will make his day! Thank you for your patronage and we look forward to serving your automotive needs in the future. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 25, 2013

With the help of Jay Gubala, I was put in contact with Howie, the manager of the sales department at HC Toyota Boston, who introduced me to the staff. Within the next hour, I was signing the papers for More

by cbutler3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay Gubala, Pat Allosso
Mar 26, 2013 -

Herb Chambers Toyota of Boston responded

Congratulations on your new Toyota Camry! I sincerely appreciate you taking the time to share your experience at Herb Chambers Toyota Scion of Boston. It was a pleasure having the opportunity to meet you and I'm so pleased that Katie, Gus, Patrick and Jay were able to assist and get you into a vehicle that met all of your needs. Everyone here strives to provide our guests with the best customer service and I'm honored that you've recognized our teams hard work. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 21, 2013

The best car buying experience I have ever had. Adel, Gus and Pat Allosso were incredibly helpful, honest, and made me feel like they wanted me to be happy and find a car in my price range. I really felt More

by rmurphy2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Allosso
Mar 25, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience at Herb Chambers Toyota Scion of Boston. I'm honored by your very kind words and thrilled to hear we were able to provide you with a pleasant car buying experience. We are fortunate to have Adel, Pat and Gus on our team, as they truly understand what excellent customer service is. I'll be sure to share your encouraging words with them. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 21, 2013

This was my second lease with Herb Chambers. This time I had the pleasure of working with Haider Amin. Haider was very professional, answered all my questions, and was patient as I made my decisions. I did More

by Reis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan McDonnell
Mar 25, 2013 -

Herb Chambers Toyota of Boston responded

Reis, Thank you for taking the time to share your experience at Herb Chambers Toyota Scion of Boston. I'm honored by your kind words. We strive to provide each guest with the best customer experience and Haider is truly a testament to that. I'll be sure to share your encouraging words with him. Thank you for your continued patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 20, 2013

I've never experienced such amazing customer service at a dealership... EVER, than at this dealership. I had the services of Biola who was knowledgeable, courtious and funny. Together with Patrick All More

by cfsboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Allosso
Mar 21, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience at Herb Chambers Toyota Scion of Boston! I’m honored by your very kind words. We strive to provide each guest with the best customer service and I’m thrilled you’ve recognized Biola and Patrick’s hard work. I will be sure to share your encouraging words with them. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

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