Herb Chambers Toyota of Boston

I’m a recent college grad and was shopping around for a car so that I could commute to work. Checking out various dealerships throughout Massachusetts and New Hampshire, nobody was more helpful and friend car so that I could commute to work. Checking out various dealerships throughout Massachusetts and New Hampshire, nobody was more helpful and friendly than Howie and Kathie. Working with them, we narrowed down my potential choices till I picked the perfect Corolla. I would recommend that anyone looking for a Toyota to contact them to help you out. I know that the next time I’m looking for a car, this’ll be the first place I’ll check out. More

Seriously the worst dealership I've ever worked with. They refuse to cancel my order and are holding my money for no reason. Do yourself a favor and go elsewhere. They refuse to cancel my order and are holding my money for no reason. Do yourself a favor and go elsewhere. More

I walked into Herb Chambers Toyota Boston with the intent to look at some cars I found on the website and maybe test drive one. I ended up finding a fairly priced Rav4 that had low mileage which was my big s to look at some cars I found on the website and maybe test drive one. I ended up finding a fairly priced Rav4 that had low mileage which was my big sticking point. While there were a few glitches along the way that were largely based on bad timing because of a long holiday weekend, I left the dealership this evening in my Rav4 and felt extremely satisfied with the customer service I received in correcting the few errors. Howie Reske and Patrick Allosso were not only spot on in helping to smooth over some glitches, but they were extremely attentive to my time and getting everything taken care of for me in a timely fashion. I would absolutely recommend this dealership, specifically because of how fantastic the people running it are. You can find sales staff that aren't always on their A game everywhere, but you certainly can't find a place being run with such exceptional customer service etiquette. More

I worked with Joe Blake for my first car purchase. Despite my apprehension at diving into what is generally considered a difficult, high stress proposition, Joe's easy-going and friendly nature quickl Despite my apprehension at diving into what is generally considered a difficult, high stress proposition, Joe's easy-going and friendly nature quickly put my mind at ease. Joe was both very informative, and upfront about the pros and cons of the Prius I was purchasing. At no point did I feel pressured or uncomfortable about the process, rather I felt I was given enough reliable information to steer the process in the direction I wanted to go. All said and done, it was an excellent first experience that landed me a great car at a great price. More

We found Mark Di Paulo to be very courteous, energetic and knowledgeable about Toyota products. He had to overcome some serious sales obstacles, namely my husband was sick and cranky but he hung in there and knowledgeable about Toyota products. He had to overcome some serious sales obstacles, namely my husband was sick and cranky but he hung in there and made the sale. More

I received excellent customer service and care from Bridgete McAuley, a Client Care specialist with Herb Chambers Toyota. She was tremendously kind and knowledgable. I was impressed by her empathy-- Bridgete McAuley, a Client Care specialist with Herb Chambers Toyota. She was tremendously kind and knowledgable. I was impressed by her empathy--I was looking for a car for someone in a wheelchair--and she went above and beyond to see what she could do (even if ultimately, Toyota doesn't lease handicapped-accessible vehicles). She called half-a-dozen people at least within the company and then followed up with me to make sure that they had gotten in touch. I was very impressed by her and by her company. She is a true asset. More

It was a no hassle, "lets try to put you in a car" experience. I had come in looking for a 2004 Prius for $12000, and they said "well, that one we just got rid of because it failed its safety in car" experience. I had come in looking for a 2004 Prius for $12000, and they said "well, that one we just got rid of because it failed its safety inspection". This is after listing the car for a long time on Cars.com. Maybe they never really had the car and it was just an internet honey-pot to attract people looking for a cheap car and then talk them up into something more expensive. Despite that lingering suspicion, I had a good experience and ended up with a pretty new car that will last a long time. More

The salesman was very good. He had a good knowledge of the car he was selling. Me and my wife had a fun car buying experience in the dealer. the car he was selling. Me and my wife had a fun car buying experience in the dealer. More

Today I just go to pick up my new car! Revive the whole process, I feel so Great.I got my good car for good price and good experience. The service is great, Biola is a good salesman and is very patient to process, I feel so Great.I got my good car for good price and good experience. The service is great, Biola is a good salesman and is very patient to us who can't speak English well. He explained clearly. I like my new car! More