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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,093 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,093 reviews

October 09, 2013

I was referred to Jack Moran at Herb Chambers. I called ahead and he told me to come right down and he would see to it that I got a great deal. I was transferring out of a lease and wanted to down size fro More

by Lisa14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Moran
Oct 09, 2013 -

Herb Chambers Toyota of Boston responded

Thank you, Lisa, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear that your experience was so positive and that Jack & Chao were able to assist you with finding the perfect Toyota to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

July 31, 2013

The transaction was surprisingly straightforward. I arrived well-prepared with dealer cost, other buyers' prices paid, etc. and was pleasantly surprised that I was able to strike a fair deal without th More

by LeadCoach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to write this fantastic review and give us such a wonderful 5-star rating. We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers Toyota Scion of Boston experience. I’m so pleased to hear that the team here proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

July 29, 2013

This was the best experience buying a new car. Everyone was tuned into MY needs and wants and not their own. The experience was actually enjoyable. Hadir and Will made sure to followup and assure my need More

by Ebster123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Will, Howie Rusk
Jul 29, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience with Haider and Will here at Herb Chambers Toyota Scion of Boston. I am pleased to hear that they were so accommodating and helped ensure all your needs were met. We love to hear that our guests went home happy! We truly appreciate your fantastic recommendation. Enjoy your new Toyota, and we look forward to serving your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

July 02, 2013

The staff was very helpful and my experience overall was very positive. Ahmed Azim was the sales person that I worked with and Pat Allosso assisted me with financing. Both were very easy to work with and More

by mlnu23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Allosso
Jul 02, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Ahmed is truly a valuable asset to our team and I'm thrilled to hear he was able to assist you with finding the perfect vehicle! Please don’t hesitate to contact us or stop by with any questions you may have going forward. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

June 30, 2013

Clyde Chornovas was a fantastic sales person who was extremely helpful, very fair, and actually talked to me, which as a female purchasing a car was a novelty. Throughout the sales process, Clyde was co More

by luvtoyota1499
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Chornovas
Jul 01, 2013 -

Herb Chambers Toyota of Boston responded

I sincerely appreciate you taking the time to share your experience with Clyde here at Herb Chambers Toyota Scion of Boston. I’m honored to know we’ve restored your faith in dealerships! Everyone here, especially Clyde, strive to provide our guests with exceptional customer service and quality vehicle care. I'm so pleased you've recognized Clyde’s hard work and I know he’ll appreciate your kind words. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

June 27, 2013

At first we sought for service from another dealer after hearing that they were offering the car we'd wanted, which was a Toyota Highlander 2013 in the color pearl, for a good price, but they failed to meet More

by DungDo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
Jun 28, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation of Giau. At Herb Chambers Toyota Scion of Boston, we take great pride in surpassing any and all expectations you might have in your vehicle purchase decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Giau. I am disappointed to hear about your initial less then positive experience, but I’m so glad to hear you gave us an opportunity to make things right. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

June 18, 2013

I was searching for a particular Toyota on the internet and the vehicle I eventually purchased came up on Toyota of Boston. I made an appointment with Aimee Jackson and was introduced to Joshua Peled wh More

by johnmattos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2013 -

Herb Chambers Toyota of Boston responded

Thank you, John, for sharing your recent experience with Aimee and Joshua here at Herb Chambers Toyota Scion of Boston. I’m glad that we were able to assist you and your wife in finding a vehicle that met your needs and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

May 04, 2013

Howie and Wesley were incredibly accommodating and a pleasure to work with. I HIGHLY recommend them. They made the whole car leasing experience seemless. My only negative is the length of time we had to More

by amysassoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2013 -

Herb Chambers Toyota of Boston responded

Amy, Thank you for taking the time to recognize Wesley! I’m so happy to know you found him friendly and accommodating. Our staff strives to provide our valued customers with a great experience from the moment they walk in our dealership. I apologize for your wait with our finance team. I know your time is valuable and we certainly don’t take that for granted. I’ll use your feedback to address this concern. Thank you again and we look forward to working with you again in the future. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 09, 2013

I went in to the dealership already aware of the car I wanted. I just wanted a little time and space to look at the different models, but for me, speed and ease of transaction were top priorities. The sal More

by DBrowne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
Apr 09, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience with us here at Herb Chambers Toyota Scion of Boston. We take so much pride in providing our guests with the best customer experience and I'm thrilled you’ve recognized that. I appreciate your recommendation and we look forward to serving your automotive needs for many more years to come. Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 02, 2013

I walked into the Toyota Scion dealership of Boston not sure of what to expect, I had been to one dealer before hand outside of Boston, and the sales people were pushy, and didn't care about my needs, or w More

by dogpound2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2013 -

Herb Chambers Toyota of Boston responded

Congratulations on your Toyota purchase! The Toyota Camry is truly a fantastic vehicle. I’m thrilled to hear how happy you are with your experience with Wesley here at Herb Chambers Toyota Scion of Boston. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so happy we were able to provide you with exactly that. I will be sure to pass along your kind words to Wesley as I know it will make his day! Thank you for your patronage and we look forward to serving your automotive needs in the future. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

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