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Herb Chambers Toyota of Boston

Boston, MA

4.5
1,076 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,076 reviews

May 04, 2013

Howie and Wesley were incredibly accommodating and a pleasure to work with. I HIGHLY recommend them. They made the whole car leasing experience seemless. My only negative is the length of time we had to More

by amysassoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2013 -

Herb Chambers Toyota of Boston responded

Amy, Thank you for taking the time to recognize Wesley! I’m so happy to know you found him friendly and accommodating. Our staff strives to provide our valued customers with a great experience from the moment they walk in our dealership. I apologize for your wait with our finance team. I know your time is valuable and we certainly don’t take that for granted. I’ll use your feedback to address this concern. Thank you again and we look forward to working with you again in the future. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 09, 2013

I went in to the dealership already aware of the car I wanted. I just wanted a little time and space to look at the different models, but for me, speed and ease of transaction were top priorities. The sal More

by DBrowne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
Apr 09, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience with us here at Herb Chambers Toyota Scion of Boston. We take so much pride in providing our guests with the best customer experience and I'm thrilled you’ve recognized that. I appreciate your recommendation and we look forward to serving your automotive needs for many more years to come. Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 02, 2013

I walked into the Toyota Scion dealership of Boston not sure of what to expect, I had been to one dealer before hand outside of Boston, and the sales people were pushy, and didn't care about my needs, or w More

by dogpound2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2013 -

Herb Chambers Toyota of Boston responded

Congratulations on your Toyota purchase! The Toyota Camry is truly a fantastic vehicle. I’m thrilled to hear how happy you are with your experience with Wesley here at Herb Chambers Toyota Scion of Boston. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so happy we were able to provide you with exactly that. I will be sure to pass along your kind words to Wesley as I know it will make his day! Thank you for your patronage and we look forward to serving your automotive needs in the future. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 25, 2013

With the help of Jay Gubala, I was put in contact with Howie, the manager of the sales department at HC Toyota Boston, who introduced me to the staff. Within the next hour, I was signing the papers for More

by cbutler3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay Gubala, Pat Allosso
Mar 26, 2013 -

Herb Chambers Toyota of Boston responded

Congratulations on your new Toyota Camry! I sincerely appreciate you taking the time to share your experience at Herb Chambers Toyota Scion of Boston. It was a pleasure having the opportunity to meet you and I'm so pleased that Katie, Gus, Patrick and Jay were able to assist and get you into a vehicle that met all of your needs. Everyone here strives to provide our guests with the best customer service and I'm honored that you've recognized our teams hard work. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 21, 2013

The best car buying experience I have ever had. Adel, Gus and Pat Allosso were incredibly helpful, honest, and made me feel like they wanted me to be happy and find a car in my price range. I really felt More

by rmurphy2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Allosso
Mar 25, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience at Herb Chambers Toyota Scion of Boston. I'm honored by your very kind words and thrilled to hear we were able to provide you with a pleasant car buying experience. We are fortunate to have Adel, Pat and Gus on our team, as they truly understand what excellent customer service is. I'll be sure to share your encouraging words with them. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 21, 2013

This was my second lease with Herb Chambers. This time I had the pleasure of working with Haider Amin. Haider was very professional, answered all my questions, and was patient as I made my decisions. I did More

by Reis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan McDonnell
Mar 25, 2013 -

Herb Chambers Toyota of Boston responded

Reis, Thank you for taking the time to share your experience at Herb Chambers Toyota Scion of Boston. I'm honored by your kind words. We strive to provide each guest with the best customer experience and Haider is truly a testament to that. I'll be sure to share your encouraging words with him. Thank you for your continued patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 20, 2013

I've never experienced such amazing customer service at a dealership... EVER, than at this dealership. I had the services of Biola who was knowledgeable, courtious and funny. Together with Patrick All More

by cfsboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Allosso
Mar 21, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience at Herb Chambers Toyota Scion of Boston! I’m honored by your very kind words. We strive to provide each guest with the best customer service and I’m thrilled you’ve recognized Biola and Patrick’s hard work. I will be sure to share your encouraging words with them. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 18, 2013

The experience at Herb Chambers Toyota of Boston was a great one. From the minute I walked into the door, the service was great and both Michael and Patrick made getting my new car easy and enjoyable. I c More

by fsu2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Allosso
Mar 19, 2013 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience at Herb Chambers Toyota Scion of Boston. I'm thrilled to hear we were able to provide you with such a pleasant experience! We strive to provide each guest with the best customer service and Michael and Patrick are truly a testament to that. I'll be sure to share your encouraging words with them. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 01, 2013

Got the exact car I wanted, relatively quickly and in a low-pressure environment. The lo jack took a little longer than I was initially told it would take to be installed, but other than that it was a perf More

by nitrameflow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Allosso
Mar 04, 2013 -

Herb Chambers Toyota of Boston responded

I sincerely appreciate you taking the time to share your experience at Herb Chambers Toyota Scion of Boston. I’m thrilled to hear we were able to provide you with the exact vehicle you wanted! I want each guest to feel exactly the way you do with their experience here. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

February 25, 2013

I went to Herb Chambers Toyota of Boston looking for a new car with really good gas mileage. However, I love SUVs and was currently driving one, but thought a sedan would make more sense in regards to goo More

by KFrash87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Allosso, Ryan McDonnell
Feb 25, 2013 -

Herb Chambers Toyota of Boston responded

Thank you so much for taking the time to share your experience at Herb Chambers Toyota of Boston. I'm thrilled to hear we were able to provide you with a vehicle that meets all of your needs. The 2013 Toyota RAV4 is a terrific vehicle and I'm glad we had the exact one you wanted. We want each guest to be as happy as you. I will be sure to share your kind words with Ryan and Haider. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Howie Reske General Manager Herb Chambers Toyota Scion of Boston

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