Herb Chambers Toyota of Boston

Working with Patrick and Chao was a great experience. I'll be recommending them to anyone I can. I'll certainly be back next time. I'll be recommending them to anyone I can. I'll certainly be back next time. More

Great Service And understanding of my physical disabilities. Mike was great to assist me and bringing my new car to install the needed disable equipment. Even the other people in the store were ve disabilities. Mike was great to assist me and bringing my new car to install the needed disable equipment. Even the other people in the store were very good. I don't remember all their names but Patrick Alloso for instance has been nice to help me out filling the form of disability provided by the Toyota - a great idea, I have to say! More

My sales consultant was Stanley Fevrier and he was very helpful and knowledgable about everything we wanted to know and things we didn't even know we wanted to know :) We originally wanted to buy and when helpful and knowledgable about everything we wanted to know and things we didn't even know we wanted to know :) We originally wanted to buy and when we couldn't come to an agreement about price we were comfortable with, he offered some other options and clearly discussed the pros and cons. During the closing and final paperwork, I spoke with Li Zhang who was so pleasant and organized. He explained everything that I was signing and really spent an ample amount of time on each piece of paperwork even though it was after 9pm closing time and I was the last person there. I felt like the staff as a whole, not only wanted to get me the best deal, but they cared about my personal situation and what we could really afford. It wasn't a game to see how much money they could get out of us. It was a real professional experience that showed that they truly care about you as a person and not just a customer. Also, if you don't already know it, the waiting game a lot of people experience is a trick.. the more you wait, the better your chances are of caving or settling for the price they want! The longest time I waited here was maybe 15-20 minutes!! Don't give it another thought..if you're shopping for a new Toyota, there is no other place to visit...go to Herb Chambers Toyota of Boston- you'll thank yourself when you're done and not aggravated or annoyed with the service you received or the useless waiting they put you through! More

I was referred to Jack Moran at Herb Chambers. I called ahead and he told me to come right down and he would see to it that I got a great deal. I was transferring out of a lease and wanted to down size fro ahead and he told me to come right down and he would see to it that I got a great deal. I was transferring out of a lease and wanted to down size from my current vechicle. Jack is the manager of the store so he asked salesman Chao Ma to show me around. Chao was very friendly and professional and took the time to answer any questions that I had. Jack kept checking in to make sure I was happy all around. I ended up buying a new Camry which I'm am thrilled with. I have been to many car dealerships over the years and this is by far the best experience I have ever had. I will refer any friends and family and I plan on do business myself with this dealership in the future. Sincerely, Lisa Manganaro More

The transaction was surprisingly straightforward. I arrived well-prepared with dealer cost, other buyers' prices paid, etc. and was pleasantly surprised that I was able to strike a fair deal without th arrived well-prepared with dealer cost, other buyers' prices paid, etc. and was pleasantly surprised that I was able to strike a fair deal without the customer antics associated with car-buying. The salesman, business manager, and general manager were respectful of my time, were not the least bit pushy, and seemed authentically interested in providing me with an excellent customer experience - which they indeed accomplished. I recommend Herb Chambers Toyota for a good, direct, customer-centric experience. More

This was the best experience buying a new car. Everyone was tuned into MY needs and wants and not their own. The experience was actually enjoyable. Hadir and Will made sure to followup and assure my need was tuned into MY needs and wants and not their own. The experience was actually enjoyable. Hadir and Will made sure to followup and assure my needs were met. Howie did an EXCELLENT job overseeing the ENTIRE process to be sure everything was smooth and complete. I you need a new car GO SEE HOWIE, HADIR AND WILL!!!!! More

The staff was very helpful and my experience overall was very positive. Ahmed Azim was the sales person that I worked with and Pat Allosso assisted me with financing. Both were very easy to work with and very positive. Ahmed Azim was the sales person that I worked with and Pat Allosso assisted me with financing. Both were very easy to work with and gave me a great deal on my trade in and on the vehicle I purchased. I highly recommend this dealership and working with these two. More

Clyde Chornovas was a fantastic sales person who was extremely helpful, very fair, and actually talked to me, which as a female purchasing a car was a novelty. Throughout the sales process, Clyde was co extremely helpful, very fair, and actually talked to me, which as a female purchasing a car was a novelty. Throughout the sales process, Clyde was consistently a great protector of the original deal agreed upon, reassuring me that everything was going to be just what I asked for. Herb Chambers is very fortunate to have Clyde. I can't say enough good things about my car buying experience at Herb Chambers, including all the help from the General Manager Howie Reske. Just amazing. Even though I still have battle scars from my previous car buying experience at the "musician/car seller" in Norwood, Herb Chambers of Boston and their staff restored my faith in car dealerships. I highly recommend Herb Chambers of Boston. They will restore your faith too. More

At first we sought for service from another dealer after hearing that they were offering the car we'd wanted, which was a Toyota Highlander 2013 in the color pearl, for a good price, but they failed to meet hearing that they were offering the car we'd wanted, which was a Toyota Highlander 2013 in the color pearl, for a good price, but they failed to meet our expectations for the service we were hoping for. Not only did they fail to stay with the price they'd arranged for the car, they'd also told us they no longer had the color we'd wanted in stock and that we would need to pay extra to deliver a model in our desired color. After a first horrible experience with that dealer we thought our next would be the same, but Giau prove that theory entirely wrong. Giau provided the best service that we've ever received from any salesperson, and although we do not plan on getting another car anytime soon, we would love for whoever is looking to buy a car to speak to Giau because he will definitely make the process easy, friendly, and quick. We believe he did his job perfectly, and couldn't be happier with our new car. More

I was searching for a particular Toyota on the internet and the vehicle I eventually purchased came up on Toyota of Boston. I made an appointment with Aimee Jackson and was introduced to Joshua Peled wh and the vehicle I eventually purchased came up on Toyota of Boston. I made an appointment with Aimee Jackson and was introduced to Joshua Peled when I arrived at the showroom. Joshua was professional, helpful and assisted me in working out a sale for the vehicle I chose. I would happily recommend him and Herb Chambers Toyota to my friends and acquaintances and will certainly consider calling Joshua when we are in the market for another vehicle. John and Amy Mattos More