Herb Chambers Toyota of Boston

Mike Pucciarelli made the car buying experience awesome! He was extremely knowledgeable and helpful. It was a pleasure working with him and the staff at Herb Chambers Toyota He was extremely knowledgeable and helpful. It was a pleasure working with him and the staff at Herb Chambers Toyota More

Not being a first time customer, I returned and was again most satisfied with salesman and manager. They were very helpful and professional and Herb Chambers should be proud to have these two on board. Than most satisfied with salesman and manager. They were very helpful and professional and Herb Chambers should be proud to have these two on board. Thank you again Ryan and Haider. More

I purchased a Highlander from Herb Chambers Toyota through the Costco Auto Purchase program 6 months ago. Michael Pucciarelli took the time to go through all the options in detail with absolutely no through the Costco Auto Purchase program 6 months ago. Michael Pucciarelli took the time to go through all the options in detail with absolutely no pressure to sell the options I didn't want. The price quoted was good enough that I purchased the car the same day, without the need to compare prices with other dealers. There was also no pressure from the sales manager to sell me extras that I didn't want. What impressed me the most is Michael's after sales customer service. He called within 2 weeks to make sure I have no problems with the car and to call him for any questions. He also called after 3 months and 6 months to follow up. I definitely recommend purchasing from Herb Chamber Toyota and Michael. More

When we were looking for a new Prius to replace our old one, Michael was very knowledgeable and helpful in explaining the differences between models and helping us find one that met our needs. We thought one, Michael was very knowledgeable and helpful in explaining the differences between models and helping us find one that met our needs. We thought that he and his team were very fair on price. He was also very helpful in helping square away the administrative parts of closing the sale and very personable and friendly through the process. More

We brought a new RAV4 from Michael. He was willing to do everything necessary to close the deal and meet us more than half way. everything necessary to close the deal and meet us more than half way. More

I was helped by Justin in sales and Mark the business manager. When I first walked in the dealership I knew exactly what I wanted a new 2014 Toyota Corolla L in black, Justin was quick to tell me everyth manager. When I first walked in the dealership I knew exactly what I wanted a new 2014 Toyota Corolla L in black, Justin was quick to tell me everything about the Corolla while we walked to his desk. His confidence in his knowledge of the Corolla was amazing. This being my first car I was completely oblivious when it comes to vehicles but he made sure I understood all the details. Also I thought going in to a dealership for the first time that I would be taken advantage of, but it was the complete opposite. I didn't feel like I had to keep on guard. Mark was great too he made sure to let me know what all the paperwork was. While we conducted business I didn't feel like a huge money sign to him but a person. Herb Chambers Toyota Scion of Boston really does care that you get a vehicle that you want. Before leaving I made sure to grab a couple of Justin's business cards to give to my buddies that were interested in getting their cars. More

We have had a GREAT experience with Michael Pucciarelli from Herb Chambers Toyota of Boston. He was recommended to us by a family member who also purchased a car from Michael and he certainly lived up to from Herb Chambers Toyota of Boston. He was recommended to us by a family member who also purchased a car from Michael and he certainly lived up to the recommendation! Michael was friendly and straight forward and worked very hard to help us to find the car that we wanted for a price we were comfortable with. I highly recommend Michael and the dealership as whole! More

We bought our last car from Chambers Toyota. This time we dealt with Justin B. in sales and Mark C. the business manager. We'd done a good bit of study and prep before going in. Justin was great from the beg dealt with Justin B. in sales and Mark C. the business manager. We'd done a good bit of study and prep before going in. Justin was great from the beginning. He's a total car geek who had tons of data about the Prius at his fingertips. He listens well, figured out what we were looking for, gave us much helpful info, and didn't push anything else -- no up-selling. When we went back to make the purchase he was straightforward and no xx all the way. We wanted one additional piece of equipment on the car and he found a way to do it (usually it's part of a package). A friendly, personable, helpful guy -- the opposite of the stereotype "car salesman". Mark was helpful in getting all the paperwork done efficiently, and made no attempts to sell add-ons when we made it clear we were not interested -- the opposite of the stereotype "F&I guy". Both of them made this quite pleasant, not least because we worked out a very good price for the car (judging from Edmunds, Kelley, and TrueCar data). We had a positive experience start to finish and would recommend the dealership...ask for Justin when you go in! More

I echo other's favorable responses to Haider's service and professionalism. He was extremely knowledgeable about not only the Toyota models, but the competitive landscape. He was helpful without service and professionalism. He was extremely knowledgeable about not only the Toyota models, but the competitive landscape. He was helpful without any forceful or uncomfortable sales push. Being in sales myself it's apparent when someone's quota interests are above the customer's ultimate satisfaction and avoiding this experience was a pleasure. It was a no nonsense and fair deal that has left us happy Highlander owners. I would highly recommend Haider. More