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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,099 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,099 reviews

February 19, 2014

Mike Pucciarelli made the car buying experience awesome! He was extremely knowledgeable and helpful. It was a pleasure working with him and the staff at Herb Chambers Toyota More

by mjholdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 20, 2014 -

Herb Chambers Toyota of Boston responded

I am thrilled to hear how happy you are with your experience with Michael. A terrific guest experience is what we aim to achieve each and every time and Michael is truly a testament to that. I'll be sure to pass on your kind sentiments to the whole team. We value your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

February 17, 2014

Not being a first time customer, I returned and was again most satisfied with salesman and manager. They were very helpful and professional and Herb Chambers should be proud to have these two on board. Than More

by rolayjgau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan McDonnell
Feb 17, 2014 -

Herb Chambers Toyota of Boston responded

I'm thrilled to hear that Haider and Ryan were able to assist you with finding your new Toyota. Everyone here at Herb Chambers Toyota Scion of Boston strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Ryan and Haider will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

February 15, 2014

I purchased a Highlander from Herb Chambers Toyota through the Costco Auto Purchase program 6 months ago. Michael Pucciarelli took the time to go through all the options in detail with absolutely no More

by Gary32388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2014 -

Herb Chambers Toyota of Boston responded

Thank you, Gary, for posting such an awesome positive review. I sincerely appreciate you taking the time to share your experience with Michael here at Herb Chambers Toyota Scion of Boston. A terrific guest experience is what we aim for each and every time and Michael is truly a testament to that. I'll be sure to pass on your kind sentiments as I know he will appreciate your recommendation. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

February 14, 2014

When we were looking for a new Prius to replace our old one, Michael was very knowledgeable and helpful in explaining the differences between models and helping us find one that met our needs. We thought More

by mbmackenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience with Michael. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m so happy Michael was able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Toyota Scion of Boston for your automotive needs! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

February 02, 2014

We brought a new RAV4 from Michael. He was willing to do everything necessary to close the deal and meet us more than half way. More

by knight1743
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 03, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share such wonderful feedback. We’re fortunate to have Michael on our team as he truly understands the importance of great customer service. I’ll be certain to share your great recommendation with Michael as I know he will appreciate it. Thank you for your great review and look forward to serving your automotive needs for many more years to come! Thank you, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 30, 2014

I was helped by Justin in sales and Mark the business manager. When I first walked in the dealership I knew exactly what I wanted a new 2014 Toyota Corolla L in black, Justin was quick to tell me everyth More

by pquan15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark C
Jan 31, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for the great feedback and wonderful review. We sincerely appreciate when our guests take the time to share their experience with others and I know Justin and Mark will appreciate the great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 25, 2014

We have had a GREAT experience with Michael Pucciarelli from Herb Chambers Toyota of Boston. He was recommended to us by a family member who also purchased a car from Michael and he certainly lived up to More

by ademarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Allosso
Jan 27, 2014 -

Herb Chambers Toyota of Boston responded

Thank you so much for sharing your superb opinion about us! At Herb Chambers Toyota Scion of Boston, we strive to provide a hassle-free environment that focuses on your needs, ensuring you know we care about your car-buying experience. I am proud to hear that you had such a great experience at our dealership, especially while working with Michael and Pat. They are absolutely an asset to our team, and I will make sure your compliments are heard. Enjoy your new Toyota and we look forward to your next visit! Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 23, 2014

Instead of writing a negative review for any of the Instead of writing a negative review for any of the several dealerships I visited in the last two months, I wanted to praise Herb’s staff for making More

by GreggSPO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark
January 17, 2014

We bought our last car from Chambers Toyota. This time we dealt with Justin B. in sales and Mark C. the business manager. We'd done a good bit of study and prep before going in. Justin was great from the beg More

by Virgule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Boivin, Mark Cunningham
Jan 20, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to post your thoughtful recommendation. Our focus, at Herb Chambers Toyota Scion of Boston, is to provide our guests with the best customer service and a truly enjoyable service experience. I’m so pleased to hear that Justin and Mark provided you with that and so much more. Thank you for your recommendation and we look forward to serving your automotive needs in the future! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 10, 2014

I echo other's favorable responses to Haider's service and professionalism. He was extremely knowledgeable about not only the Toyota models, but the competitive landscape. He was helpful without More

by laurencantner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 10, 2014 -

Herb Chambers Toyota of Boston responded

Lauren, I sincerely appreciate you taking the time to share your experience with Haider here at Herb Chambers Toyota Scion of Boston. Everyone here, especially Haider, strive to provide our guests with exceptional customer service. I'm so pleased you've recognized Haider’s hard work and I know he’ll appreciate your kind words. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

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