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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,099 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,099 reviews

May 15, 2014

Great job team Giau treated me like a family here, he and his team Patrick Allosso, Doug Courschesne work really hard to make it happen for me on my new car. Thank y More

by pthan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Courchesne, Pat Allosso, Giau Luong
May 16, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for your kind words regarding your experience with Giau, Doug and Pat. I'm so glad to know that they were able to assist you with your new Toyota. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

May 02, 2014

Best Customer Service I am a first time buyer but have gone with friends and family during their vehicle purchases to other places. Herb Chambers Toyota of Boston was by f More

by radelat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 05, 2014 -

Herb Chambers Toyota of Boston responded

I'm so happy to know that Justin and our team were able to assist you with your purchase. Here at Herb Chambers Toyota Scion of Boston, our primary concern is delivering flawless customer service. I'm happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 22, 2014

Treated like a customer should be! We purchased a new Prius and the entire process went very smoothly. We were treated with courtesy and respect and given a very fair price. I would h More

by telluride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 22, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share such wonderful feedback. We’re fortunate to have Sen on our team as he truly understands the importance of great customer service. I’ll be certain to share your great recommendation with Sen and the rest of the team here. We appreciate your great review and look forward to serving your automotive needs for many more years to come! Thank you, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 14, 2014

Michael Pooch made the inevitably stressful experience considerably less stressful. He was definitely there to make us feel comfortable and to work with us. What a great experience. And Mark Cunningham ma More

by glaesersc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
Apr 14, 2014 -

Herb Chambers Toyota of Boston responded

I'm so happy to know that Michael and Mark were able to provide you with a friendly and professional experience while purchasing your new Toyota. Here at Herb Chambers Toyota Scion of Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. We thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 09, 2014

A+ Amazing Experience Since I relied heavily on user reviews and ratings, I thought I would share with you some of the details regarding my experience working with Howie an More

by 2014highland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to rate and review your experience with us here at Herb Chambers Toyota Scion of Boston. I'm so pleased to hear how happy you are and that we were able to make your experience an enjoyable one. If you have any questions or need any additional assistance, please don't hesitate to contact Kathie or myself. We truly value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

April 02, 2014

Great service This is our second car we have leased from Howie Reske, I will follow Howie wherever he goes. Howie is very helpful and make sure all of our Needs we More

by Cherdepa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Giau Luong
March 31, 2014

Thanks, Mike I worked with Michael Pucciarelli on buying my new Prius V and he was a wonderful salesperson. He listened carefully to what I wanted and tailored hi More

by kaybuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for choosing Herb Chambers Toyota Scion of Boston as your Toyota dealer. I’m thrilled to know that you're loving your new Prius and so happy that Mike was able to assist you with finding the perfect vehicle. It was a pleasure being able to assist with your automotive needs and if you need anything further, please don't hesitate to reach out to us. Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 20, 2014

Everyone we dealt with at Herb Chambers Toyota of Boston was fantastic! We were very slow and browsed for a long time before finally purchasing a 2014 Highlander. We never felt pressured to make a decisio More

by AnnTal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Taverna, Pat Allosso
Mar 20, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience with Kathie, Pat and Anthony. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Toyota Scion of Boston for your automotive needs! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

March 06, 2014

Mike has been one of the most patient and nice sales person I've dealt with, which also helped our decision to do business with them. Keep up the good work Mike. We also though they were very fair on t More

by rabin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2014 -

Herb Chambers Toyota of Boston responded

I sincerely appreciate you taking the time to share your experience with Michael here at Herb Chambers Toyota Scion of Boston. I'm thrilled to hear how happy you are with the quality of service Michael provided. A terrific guest experience is what we aim for each and every time and Michael is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

February 25, 2014

Buying my second toyota corolla was a great experience because everyone was very friendly and professional. The dealer had very good communication skills and all my questions were answered. I loved it! I More

by BarbaraPasiewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
Feb 27, 2014 -

Herb Chambers Toyota of Boston responded

Thank you, Barbara, for taking the time to share your experience with Giau here at Herb Chambers Toyota Scion of Boston. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Giau will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

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