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Herb Chambers Toyota of Boston

Boston, MA

4.5
1,076 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,076 reviews

February 14, 2014

When we were looking for a new Prius to replace our old one, Michael was very knowledgeable and helpful in explaining the differences between models and helping us find one that met our needs. We thought More

by mbmackenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience with Michael. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m so happy Michael was able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Toyota Scion of Boston for your automotive needs! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

February 02, 2014

We brought a new RAV4 from Michael. He was willing to do everything necessary to close the deal and meet us more than half way. More

by knight1743
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 03, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share such wonderful feedback. We’re fortunate to have Michael on our team as he truly understands the importance of great customer service. I’ll be certain to share your great recommendation with Michael as I know he will appreciate it. Thank you for your great review and look forward to serving your automotive needs for many more years to come! Thank you, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 30, 2014

I was helped by Justin in sales and Mark the business manager. When I first walked in the dealership I knew exactly what I wanted a new 2014 Toyota Corolla L in black, Justin was quick to tell me everyth More

by pquan15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark C
Jan 31, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for the great feedback and wonderful review. We sincerely appreciate when our guests take the time to share their experience with others and I know Justin and Mark will appreciate the great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 25, 2014

We have had a GREAT experience with Michael Pucciarelli from Herb Chambers Toyota of Boston. He was recommended to us by a family member who also purchased a car from Michael and he certainly lived up to More

by ademarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Allosso
Jan 27, 2014 -

Herb Chambers Toyota of Boston responded

Thank you so much for sharing your superb opinion about us! At Herb Chambers Toyota Scion of Boston, we strive to provide a hassle-free environment that focuses on your needs, ensuring you know we care about your car-buying experience. I am proud to hear that you had such a great experience at our dealership, especially while working with Michael and Pat. They are absolutely an asset to our team, and I will make sure your compliments are heard. Enjoy your new Toyota and we look forward to your next visit! Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 23, 2014

Instead of writing a negative review for any of the Instead of writing a negative review for any of the several dealerships I visited in the last two months, I wanted to praise Herb’s staff for making More

by GreggSPO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark
January 17, 2014

We bought our last car from Chambers Toyota. This time we dealt with Justin B. in sales and Mark C. the business manager. We'd done a good bit of study and prep before going in. Justin was great from the beg More

by Virgule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Boivin, Mark Cunningham
Jan 20, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to post your thoughtful recommendation. Our focus, at Herb Chambers Toyota Scion of Boston, is to provide our guests with the best customer service and a truly enjoyable service experience. I’m so pleased to hear that Justin and Mark provided you with that and so much more. Thank you for your recommendation and we look forward to serving your automotive needs in the future! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 10, 2014

I echo other's favorable responses to Haider's service and professionalism. He was extremely knowledgeable about not only the Toyota models, but the competitive landscape. He was helpful without More

by laurencantner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 10, 2014 -

Herb Chambers Toyota of Boston responded

Lauren, I sincerely appreciate you taking the time to share your experience with Haider here at Herb Chambers Toyota Scion of Boston. Everyone here, especially Haider, strive to provide our guests with exceptional customer service. I'm so pleased you've recognized Haider’s hard work and I know he’ll appreciate your kind words. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 09, 2014

Giau Luong was absolutely instrumental in helping us throughout our first new car purchase. Giau showed the deep knowledge of the whole process and treated us with respect and patience. He is a great More

by Nirk2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong, Giau Luong
January 05, 2014

I highly recommend this dealership and look forward to doing business with them again. I had a fantastic experience recently at Herb Chambers, Brighton Avenue, Boston, MA. Clyde Chormovas and Howie Res More

by Opaldesouza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Clyde Chornovas and Howie Reske
Jan 06, 2014 -

Herb Chambers Toyota of Boston responded

Thank you so much for this kind review. I’m so pleased to hear Clyde was able to assist with your 2013 Toyota RAV4. We continuously strive to exceeded our customers’ expectations and Clyde is certainly a testament to that. We appreciate your wonderful recommendation and look forward to ensuring your satisfaction for many years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

January 01, 2014

Two separate issues with Toyota Service at Herb Chambers in Boston have caused me four trips. The first trip, we had some play in the wheel when braking at highway speed, we went in and had the rotors servi More

by monroep88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
na
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