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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,099 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,099 reviews

October 19, 2014

impressive sales service Giau Luong was extremely patient,friendly and considerate with me while I was trying to decide which car I wanted. He went out of his way to make sure More

by vince300zx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
Nov 04, 2014 -

Herb Chambers Toyota of Boston responded

I'm so happy to read that your car buying experience with Giau was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs again! Best, Howie Reske, General Manager

October 09, 2014

Impressive service Giau Luong was extremely patient,friendly and considerate with me while I was trying to decide which car I wanted. He went out of his way to make sur More

by carmel.mullee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Giau Luong, Miklos Kamondi
Oct 09, 2014 -

Herb Chambers Toyota of Boston responded

Carmel, I sincerely appreciate you posting such great comments about your experience with our team. I’m so happy to hear that they were able to assist you with finding the right vehicle to meet your automotive needs. Thank you for your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Howie Reske, General Manager

October 02, 2014

new car purchase This is the 4th car my family has either leased or purchased in the last 6 years. We will not do business with anyone else. We get the best deals and More

by claireleary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Allosso
Oct 02, 2014 -

Herb Chambers Toyota of Boston responded

Thank you, Claire, so much for taking the time to share your experience. I’m thrilled that our Herb Chambers Toyota Scion of Boston team were able to provide you with a great overall experience. Our goal is to provide every guest with the best customer service and your comments are a true testament to our teams dedication. I will be sure to share your kind words with Kathie and Pat. Thank you again and we look forward to serving your automotive needs for many years to come. Sincerely, Howie Reske, General Manager

September 03, 2014

Disappointing Customer service- waited 6 hrs in showroom August 27, 2014 - Given the size of the dealership and numbers of years in the business, my expectation was that. customer service would be top priori More

by peggykearney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
M Cunningham Finance Manager, Joshua sales, Kim in the office,
August 23, 2014

Worth the 1.5 hour drive After doing my homework on the internet, Herb Chambers Toyota was the dealer that had what I wanted (a white Camry Hybrid LE) and willing to match my More

by photon77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Fisher, Ian Loebis
Aug 25, 2014 -

Herb Chambers Toyota of Boston responded

I'm so honored to hear you speak so highly of your experience with Ian and Randy. We strive to provide each guest with the best customer experience and Randy is truly a testament to that. Thank you and we look forward to serving your automotive needs for many more years to come! Best, Howie Reske General Manager

August 05, 2014

Another Successful Experience We leased a new 2014 Camry Hybrid from Herb Chambers Toyota of Boston. We previously leased a 2011 Camry Hybrid from the same dealership and had a goo More

by Mater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Liang, Pat Allosso
Aug 07, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this feedback. I'm honored to hear you speak so highly of your experience with Patty, Tony and Pat. I do apologize for the unreturned emails and the issue with one of our managers. I'll use this feedback when I meet with our team to improve our process. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Howie Reske General Manager

July 31, 2014

Making car buying work Lead by my experiences with Giau the entire team treated the process with respect, and listened to what was needed. They delivered with professionali More

by wjorgenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
Jul 31, 2014 -

Herb Chambers Toyota of Boston responded

Thank you so much for taking the time to share your experience with Giau. Our goal is to provide each guest with the best customer service and I’m so happy that you’ve recognized Giau's hard work. I will be certain to share your encouraging words with him. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Howie Reske General Manager

June 25, 2014

Thank You This is the second car that I have purchased from this dealer and I was greatly satisfied with the service from the employees, especially Giau Luong. More

by PasiewiczBarbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
Jun 25, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for the great review! We take great pride in our work and always love hearing from our customers. Please let Giau or anyone on our team know if we can assist you with anything in the future. Thank you for your business and we look forward to seeing you on your next visit. Thank you! Howie Reske General Manager Herb Chambers Toyota Scion of Boston

June 05, 2014

Excellent experience We came to this dealership to lease a new Rav4. We were immediately greeted by Howie who was very friendly and helpful. Justin then took us through al More

by griffmcg54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2014 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation of the team here at Herb Chambers Toyota Scion of Boston. We take great pride in surpassing any and all expectations you might have with purchasing a vehicle. I'm so pleased to hear that Justin proudly represented our dealership and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

June 03, 2014

Buying my Second Toyota Recently i had the opportunity to lease a Toyota Venza and the sales manager Miklos Kamondi was fabulous. He got everything that i needed and for the More

by harrymed38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miklos Kamondi
Jun 03, 2014 -

Herb Chambers Toyota of Boston responded

Thank you, Harry, for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Toyota Scion of Boston who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Best, Howie Reske General Manager Herb Chambers Toyota Scion of Boston

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