Herb Chambers Toyota of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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When we were looking for a new Prius to replace our old one, Michael was very knowledgeable and helpful in explaining the differences between models and helping us find one that met our needs. We thought one, Michael was very knowledgeable and helpful in explaining the differences between models and helping us find one that met our needs. We thought that he and his team were very fair on price. He was also very helpful in helping square away the administrative parts of closing the sale and very personable and friendly through the process. More
I was helped by Justin in sales and Mark the business manager. When I first walked in the dealership I knew exactly what I wanted a new 2014 Toyota Corolla L in black, Justin was quick to tell me everyth manager. When I first walked in the dealership I knew exactly what I wanted a new 2014 Toyota Corolla L in black, Justin was quick to tell me everything about the Corolla while we walked to his desk. His confidence in his knowledge of the Corolla was amazing. This being my first car I was completely oblivious when it comes to vehicles but he made sure I understood all the details. Also I thought going in to a dealership for the first time that I would be taken advantage of, but it was the complete opposite. I didn't feel like I had to keep on guard. Mark was great too he made sure to let me know what all the paperwork was. While we conducted business I didn't feel like a huge money sign to him but a person. Herb Chambers Toyota Scion of Boston really does care that you get a vehicle that you want. Before leaving I made sure to grab a couple of Justin's business cards to give to my buddies that were interested in getting their cars. More
We have had a GREAT experience with Michael Pucciarelli from Herb Chambers Toyota of Boston. He was recommended to us by a family member who also purchased a car from Michael and he certainly lived up to from Herb Chambers Toyota of Boston. He was recommended to us by a family member who also purchased a car from Michael and he certainly lived up to the recommendation! Michael was friendly and straight forward and worked very hard to help us to find the car that we wanted for a price we were comfortable with. I highly recommend Michael and the dealership as whole! More
Instead of writing a negative review for any of the Instead of writing a negative review for any of the several dealerships I visited in the last two months, I wanted to praise Herb’s staff for making Instead of writing a negative review for any of the several dealerships I visited in the last two months, I wanted to praise Herb’s staff for making my family’s car buying experience pleasurable. Howie was the only manager that listened to what we wanted and didn’t try to sell us anything else. From the first moment I spoke to him on the phone, I was impressed by his professionalism and desire to get us in the Toyota 4runner we wanted. Due to the recent release of the 2014 model, the particular 4runner we wanted was not available this side of the Mississippi. Howie put his people to work. In just a short time, they were able to locate the exact truck on a ship in route to the U.S. In my experience, most dealerships would not put in the effort that Howie and his team did to secure the vehicle and make the sale happen. The 4runner arrived on schedule, was prepared perfectly and ready to go when I went in to finalize the paperwork. My salesman Sen took the time to describe each feature of the truck and made sure I didn’t stay any longer than I had too. Mark the finance manger explained all of the available options and didn’t pressure me into any I didn’t want. I write this review to let you know that Howie and his team went above and beyond for me, and for that, I will gladly drive past the four Toyota dealerships on my way to Herb Chambers for my next Toyota. More
We bought our last car from Chambers Toyota. This time we dealt with Justin B. in sales and Mark C. the business manager. We'd done a good bit of study and prep before going in. Justin was great from the beg dealt with Justin B. in sales and Mark C. the business manager. We'd done a good bit of study and prep before going in. Justin was great from the beginning. He's a total car geek who had tons of data about the Prius at his fingertips. He listens well, figured out what we were looking for, gave us much helpful info, and didn't push anything else -- no up-selling. When we went back to make the purchase he was straightforward and no xx all the way. We wanted one additional piece of equipment on the car and he found a way to do it (usually it's part of a package). A friendly, personable, helpful guy -- the opposite of the stereotype "car salesman". Mark was helpful in getting all the paperwork done efficiently, and made no attempts to sell add-ons when we made it clear we were not interested -- the opposite of the stereotype "F&I guy". Both of them made this quite pleasant, not least because we worked out a very good price for the car (judging from Edmunds, Kelley, and TrueCar data). We had a positive experience start to finish and would recommend the dealership...ask for Justin when you go in! More
I echo other's favorable responses to Haider's service and professionalism. He was extremely knowledgeable about not only the Toyota models, but the competitive landscape. He was helpful without service and professionalism. He was extremely knowledgeable about not only the Toyota models, but the competitive landscape. He was helpful without any forceful or uncomfortable sales push. Being in sales myself it's apparent when someone's quota interests are above the customer's ultimate satisfaction and avoiding this experience was a pleasure. It was a no nonsense and fair deal that has left us happy Highlander owners. I would highly recommend Haider. More
Giau Luong was absolutely instrumental in helping us throughout our first new car purchase. Giau showed the deep knowledge of the whole process and treated us with respect and patience. He is a great throughout our first new car purchase. Giau showed the deep knowledge of the whole process and treated us with respect and patience. He is a great representative of the Herb Chambers Family. I am looking forward to return to Herb Chambers' for my next car purchase, thanks to Giau Luong. Thank you, Giau! - Svetlana and Nisan Maklin Newton, MA More
I highly recommend this dealership and look forward to doing business with them again. I had a fantastic experience recently at Herb Chambers, Brighton Avenue, Boston, MA. Clyde Chormovas and Howie Res doing business with them again. I had a fantastic experience recently at Herb Chambers, Brighton Avenue, Boston, MA. Clyde Chormovas and Howie Reske were respectful, knowledgeable, and helpful and they were not pushy like some sales people I know. I traded my 2009 RAV4 for a 2013 RAV4 and drove it home the same day!! Just beautiful!!! Thank you both for a smooth experience! More
Two separate issues with Toyota Service at Herb Chambers in Boston have caused me four trips. The first trip, we had some play in the wheel when braking at highway speed, we went in and had the rotors servi in Boston have caused me four trips. The first trip, we had some play in the wheel when braking at highway speed, we went in and had the rotors serviced, but the issue continued. So we had our rotors replaced. Not a big deal, it's an expensive job so we brushed it off (no discount for our second visit). The next visit is what really bugs me, we had two lights out in our center console dash. When we could finally see the dash at night and paying $140!!! (Yes, $140 for a couple light bulbs) only one light was fixed. How many Herb Chambers employees does it take to change a light bulb? Apparently more than one. More