Herb Chambers Toyota of Boston

Ultimate Car Buying Experience My husband and I were in the market for a new vehicle, specifically an SUV. We decided on a RAV-4 and started going to different dealerships. The seco My husband and I were in the market for a new vehicle, specifically an SUV. We decided on a RAV-4 and started going to different dealerships. The second we walked into Herb Chambers Toyota of Boston, we knew we were in the right place. Bob greeted us and began by telling us about their dealership and what they do for their customers. I honestly don't think I've ever been in a dealership where the first questions weren't - 'what are you looking to spend?' 'how much are you going to put down?' etc. We were placed with Kathie for our sales purchase, and she was FANTASTIC!! She went over every aspect of the new vehicle with us and took us on a couple test drives. I also want to say that Pat in the finance office was wonderful as well. He explained everything to us clearly, no hidden fees etc. This dealership is the real deal and there's no BS with them - which I think is rare to find when buying a car! We are extremely happy with our new vehicle and will absolutely recommend this dealership to family and friends!! More

Great Experience I worked with Mark a long time ago and never got around to writing a review. He was a salesman when I initially worked with him. He was very professio I worked with Mark a long time ago and never got around to writing a review. He was a salesman when I initially worked with him. He was very professional, easy to deal with, works hard to get you the best deal possible and never pressures your decision. When I wanted to get a new car, I contacted him immediately. He was now the finance manager and no longer a salesman, but didn't sell the kind of vehicle I was interested in. He sent me to someone he trusted within the Herb Chambers family. I would recommend him and this dealership to all my friends and family! More

A Wonderful Experience I would totally recommend this dealership. As soon as I walked in I felt welcome and appreciated. Howie and Kathie were terrific to work with. They I would totally recommend this dealership. As soon as I walked in I felt welcome and appreciated. Howie and Kathie were terrific to work with. They worked with me for 3 hours as I wasn't sure if I want to purchase or lease. After giving me all the facts they gave me some time to think about my options. I chose leasing which for me was perfect. Not for everyone I know but trust me when I tell you that this dealership will hold you hand through every step of the way to make sure that you are comfortable with the decision you make. Walking in I had every intention of visiting a few dealerships before making my decision. As it turned out it was not necessary. More

review of sales Haider went out of his way to be accommodating. I would definitely recommend him to any of my friends who are looking to buy a car. Haider went out of his way to be accommodating. I would definitely recommend him to any of my friends who are looking to buy a car. More

A very pleasant experience. My wife had to buy a new pre owned car as her 04 Toyota Corolla was totalled. We saw a 02 Toyota Camry XLE online and the transition could not have My wife had to buy a new pre owned car as her 04 Toyota Corolla was totalled. We saw a 02 Toyota Camry XLE online and the transition could not have gone more smoothly. Mik Kamondi was very easy to talk to and was very accomodating. There was no pressure at all. Mik answered all our questions in a very courteous and professional manner. His easy going nature was the antithesis of the stereo typcial used car salesman. On another note, we were introduced to the GM Howie. He was very knowledgable, and the finance person Mark Cunningham explained things in an easy to understand manner. All in all, everything went great and I would not hesitate to go back and buy another vehicle. More

Great 1st Toyota Experience My car was no longer cutting it in the snow so I went to Toyota of Boston looking for an all wheel drive vehicle. Both Howie and Joshua took the time My car was no longer cutting it in the snow so I went to Toyota of Boston looking for an all wheel drive vehicle. Both Howie and Joshua took the time to go over the features of both the Venza and Rav 4 with my husband and I and Joshua let us test drive both. We ultimately went with the Rav 4 and Joshua did everything in his power to get it for me as soon as possible so that I would have it before the big storm hit that weekend. The dealership has a very welcoming and customer service oriented environment. It was great first experience with Toyota and I would definitely recommend Joshua, Howie and the entire team at Herb Chambers Toyota of Boston to my friends and family. More

Great effort I recently traded in a Rav4 for a newer Corolla and, although the trade-in value was not as high as I would have liked (when is it ever), I had a grea I recently traded in a Rav4 for a newer Corolla and, although the trade-in value was not as high as I would have liked (when is it ever), I had a great experience with Kathie. I am a bit newer to the car buying process, so some of the financing was higher than expected, and I would have preferred to be told the totals up front rather than towards the end of the process; however, Kathie and the rest of the staff at Herb Chambers in Boston are very helpful, professional, and expedient in their work. She really showed great customer service in her effort to get us the paperwork quickly, hunt down a car that was not in their lot, and call to check in with me throughout the process. I would highly recommend her as someone who is not too pushy, but also who cares about getting you in the car you want. More

service on a sienna bought at this dealership Bought a new Toyota 2013 SiennaXLE AWD Unbeknownst to me at the time, the Sienna historically has premature tire tread wear problems. At 35k the Bought a new Toyota 2013 SiennaXLE AWD Unbeknownst to me at the time, the Sienna historically has premature tire tread wear problems. At 35k the manufaturers supplied Bridgestones Turanza EL400 tires with T rating need replacement. Bridgestone will not warranty the tire, only warranty that tire if you buy it as a replacement tire, apparently Bridgestone musty be aware of longstanding problems of premature tire wear on tires placed on sienna vans......If you buy these tires as replacements, Bridgestone warranties them to 5 years or 80k miles. Toyota will not warranty the tires....... Dealer failed to warn me that the tires that they sold me have absolutely no warranty when you buy them new from a Toyota dealer on your toyota car, no matter when they prematurely wear, at 5 or 50k miles... Dealership absolutley no help when I ask them for help with this issue. Service department deserves the reputation that the carry, Will never buy here again. Be warned..... More

Great experience Recently I have had a pleasure to buy my Toyota Camry at Herb Chambers Toyota Scion of Boston. I call it pleasure because I met there great people and Recently I have had a pleasure to buy my Toyota Camry at Herb Chambers Toyota Scion of Boston. I call it pleasure because I met there great people and professionals. They made the whole process so simple and smooth! I was just passing by and walked in even without making an appointment. In spite of it Sales Manager Harry Maragiannis did his best to find a salesperson for me. He was available during whole process when we needed his help and helped us a lot. Also I would recommend Kathie Smith as a great sales person to the future buyers. She was very patient (my husband and me couldn’t decide what car to prefer, it was a few good ones) and spend a lot of her time to help us to make our decision. Her advices were professional and without not necessary info. Now I’m happy with my new car. Thank you, Harry and Kathy! Thank you, Herb Chambers Toyota Scion of Boston! Irina Antonova More

Top notch service My fiance and I visited Toyota of Boston knowing that we wanted to purchase a Rav4. Haider was extremely helpful in providing us all the information w My fiance and I visited Toyota of Boston knowing that we wanted to purchase a Rav4. Haider was extremely helpful in providing us all the information we needed about both new and used models and we are confident we received the best deal possible. We even received a set of new tires (without asking) based on Haider and the team's assessment of the vehicle. If you are looking to work with a patient, trustworthy and kind representative, we highly recommend Haider. We walked in and out of the dealership in the same day with our new car, and even traded in our old vehicle that same day. We highly recommend both Toyota of Boston and Haider. More