Herb Chambers Toyota of Boston

Great effort I recently traded in a Rav4 for a newer Corolla and, although the trade-in value was not as high as I would have liked (when is it ever), I had a grea I recently traded in a Rav4 for a newer Corolla and, although the trade-in value was not as high as I would have liked (when is it ever), I had a great experience with Kathie. I am a bit newer to the car buying process, so some of the financing was higher than expected, and I would have preferred to be told the totals up front rather than towards the end of the process; however, Kathie and the rest of the staff at Herb Chambers in Boston are very helpful, professional, and expedient in their work. She really showed great customer service in her effort to get us the paperwork quickly, hunt down a car that was not in their lot, and call to check in with me throughout the process. I would highly recommend her as someone who is not too pushy, but also who cares about getting you in the car you want. More

service on a sienna bought at this dealership Bought a new Toyota 2013 SiennaXLE AWD Unbeknownst to me at the time, the Sienna historically has premature tire tread wear problems. At 35k the Bought a new Toyota 2013 SiennaXLE AWD Unbeknownst to me at the time, the Sienna historically has premature tire tread wear problems. At 35k the manufaturers supplied Bridgestones Turanza EL400 tires with T rating need replacement. Bridgestone will not warranty the tire, only warranty that tire if you buy it as a replacement tire, apparently Bridgestone musty be aware of longstanding problems of premature tire wear on tires placed on sienna vans......If you buy these tires as replacements, Bridgestone warranties them to 5 years or 80k miles. Toyota will not warranty the tires....... Dealer failed to warn me that the tires that they sold me have absolutely no warranty when you buy them new from a Toyota dealer on your toyota car, no matter when they prematurely wear, at 5 or 50k miles... Dealership absolutley no help when I ask them for help with this issue. Service department deserves the reputation that the carry, Will never buy here again. Be warned..... More

Great experience Recently I have had a pleasure to buy my Toyota Camry at Herb Chambers Toyota Scion of Boston. I call it pleasure because I met there great people and Recently I have had a pleasure to buy my Toyota Camry at Herb Chambers Toyota Scion of Boston. I call it pleasure because I met there great people and professionals. They made the whole process so simple and smooth! I was just passing by and walked in even without making an appointment. In spite of it Sales Manager Harry Maragiannis did his best to find a salesperson for me. He was available during whole process when we needed his help and helped us a lot. Also I would recommend Kathie Smith as a great sales person to the future buyers. She was very patient (my husband and me couldn’t decide what car to prefer, it was a few good ones) and spend a lot of her time to help us to make our decision. Her advices were professional and without not necessary info. Now I’m happy with my new car. Thank you, Harry and Kathy! Thank you, Herb Chambers Toyota Scion of Boston! Irina Antonova More

Top notch service My fiance and I visited Toyota of Boston knowing that we wanted to purchase a Rav4. Haider was extremely helpful in providing us all the information w My fiance and I visited Toyota of Boston knowing that we wanted to purchase a Rav4. Haider was extremely helpful in providing us all the information we needed about both new and used models and we are confident we received the best deal possible. We even received a set of new tires (without asking) based on Haider and the team's assessment of the vehicle. If you are looking to work with a patient, trustworthy and kind representative, we highly recommend Haider. We walked in and out of the dealership in the same day with our new car, and even traded in our old vehicle that same day. We highly recommend both Toyota of Boston and Haider. More

impressive sales service Giau Luong was extremely patient,friendly and considerate with me while I was trying to decide which car I wanted. He went out of his way to make sure Giau Luong was extremely patient,friendly and considerate with me while I was trying to decide which car I wanted. He went out of his way to make sure I received the car I wanted. He went to another dealership to find the car I wanted to test drive and eventually purchased. He made sure the car was in good working condition. More

Impressive service Giau Luong was extremely patient,friendly and considerate with me while I was trying to decide which car I wanted. He went out of his way to make sur Giau Luong was extremely patient,friendly and considerate with me while I was trying to decide which car I wanted. He went out of his way to make sure I received the car I wanted. He went to another dealership to find the car I wanted to test drive and eventually purchased. He made sure the car was in good working condition. I got new brakes and 2 new tires. I was very impressed with this dealership and would highly recommend them to my friends and family. More

new car purchase This is the 4th car my family has either leased or purchased in the last 6 years. We will not do business with anyone else. We get the best deals and This is the 4th car my family has either leased or purchased in the last 6 years. We will not do business with anyone else. We get the best deals and the service is top notch. More

Worth the 1.5 hour drive After doing my homework on the internet, Herb Chambers Toyota was the dealer that had what I wanted (a white Camry Hybrid LE) and willing to match my After doing my homework on the internet, Herb Chambers Toyota was the dealer that had what I wanted (a white Camry Hybrid LE) and willing to match my best price. I worked first via phone/email with Ian Loebis, then at the dealership Randy Fisher took great care of us. Randy is the rare salesman who is genuine and knowledgeable. After we all shook hands on the deal (and a great deal it was) there was no pressure to buy extras, although I did get a warranty. I am comfortable giving this dealership high marks, and it was worth the 3 hour round trip. No, I did not know anyone there personally and they didn't pay me to write this :) More

Another Successful Experience We leased a new 2014 Camry Hybrid from Herb Chambers Toyota of Boston. We previously leased a 2011 Camry Hybrid from the same dealership and had a goo We leased a new 2014 Camry Hybrid from Herb Chambers Toyota of Boston. We previously leased a 2011 Camry Hybrid from the same dealership and had a good experience, which motivated us to return for our 2014 car. These folks do not respond to messages sent from their own website. I tried twice. Finally I picked up the phone and called. I ended up speaking with Patty Quick, who was really super. She was courteous and professional. We quickly agreed on a very fair price. Following this, Patty passed me to a manager, and that's when things started to fall apart. He is from the old school of fast-talking car salesmen. He got me so exasperated that I was ready to walk away. Fortunately, he passed me to Tony Liang, who saved the day. In addition to being a gentleman, what impressed me so much about Tony is how well he took care of us. To give an example: He knew I was concerned about how many miles were already on our new Camry, so he sent me a photo of the odometer. He took care of all the little details and answered all my questions. He was always a pleasure to deal with, and the way he spoke with me inspired confidence. And he came in on his day off when we picked up our car! I also want to praise Patrick in the Finance office, who explained all the numbers to me and answered all my questions. His friendly way of explaining the calculations helped me to feel confident about the transaction. Leasing a vehicle is a complicated business. I need to feel confident in the people I'm dealing with, and these folks gave me that confidence. More