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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,099 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,099 reviews

May 02, 2016

New Prius 2016 I bought a new Prius 2016 4 at this Herb Chambers location and the sales staff was great. It was the 2nd dealership I had gone to, but the first one t More

by jack78901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miklos Kamondi
May 03, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Jack, for sharing this terrific feedback and for choosing Herb Chambers Toyota Scion of Boston for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

April 18, 2016

EASY scion iM purchase experience TL;DR - super friendly, didn't pressure for sales, and were overall just great people. -//- Was shopping around for a hatchback and settled on a More

by Joseph Chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne, Taso Pesirides
Apr 18, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Joseph, for sharing your story! We really appreciate your business, as well as, your feedback on working with Taso and Dwayne. They are valuable members of our team. We trust you are enjoying your new Toyota and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

April 14, 2016

Great experience and deal I purchased my Tundra through Costco Auto Program referral. The location was not convenient for me and I almost passed on the referral as there were More

by 2ndTundra
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2016 -

Herb Chambers Toyota of Boston responded

Wow, thank you for the wonderful review! I'm so glad to know Mark and Haider were able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Tundra! Best, Howie Reske, General Manager

March 22, 2016

World Class Experience!! I drove from Enfield,CT to look at a used Ford they had for sale, it was exactly as described in the phone call, not like other places we had been! Th More

by Vicki - Happy Edge Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Courchesne, Pat Allosso, Luke Johnson
Mar 23, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Vicki, for taking the time to write this review! I know Luke, Pat and Doug will be pleased to read about your positive experience. Congratulations on your purchase. If you have any questions about your Ford Edge, please don't hesitate to reach out. Best, Howie Reske, General Manager

February 24, 2016

Very good experience. Howie and Luke were very easy to deal with. They found me the truck I wanted, and COSTCO and Toyota rebates helped put me in the driver seat. Thank yo More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Johnson
Feb 25, 2016 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Howie Reske, General Manager

December 27, 2015

Clyde Chornovas is terrific! I recently bought a 2015 Avalon Limited at Herb Chambers of Boston. Based on prior experience with new cars I have purchased at other dealerships over More

by Avalonlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Taverna, Doug Courchesne, Pat Allosso, Clyde Chornovas
Dec 28, 2015 -

Herb Chambers Toyota of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Anthony, Clyde, Doug and Pat were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Howie Reske, General Manager

December 19, 2015

Easy buying experience We just purchased a new car using the Costco Auto Program through Herb Chambers. Working with Howie and Tony made the process incredibly straightforwa More

by dhp2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Allosso, Tony Liang
Dec 21, 2015 -

Herb Chambers Toyota of Boston responded

Thank you! I really appreciate your feedback on working with us. We trust you are enjoying your new vehicle and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Howie Reske, General Manager

November 09, 2015

Great Customer Service My salesman Sheldon was easy to talk to, no pressure. He even went as far as to personally deliver my new (used) Highlander directly to my house in Fr More

by tara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Levy, Pat Allosso
Nov 09, 2015 -

Herb Chambers Toyota of Boston responded

Thank you, Tara, for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Sheldon and Pat's efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Howie Reske, General Manager

November 04, 2015

Review of Herb Chambers I met Howie Zeske who made me feel right at home. He introduced me to Haider Amin and Haider was very easy going and professional. He made the exper More

by mjlnal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Allosso
Nov 05, 2015 -

Herb Chambers Toyota of Boston responded

Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Haider and Pat were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Howie Reske, General Manager

November 03, 2015

Excellent Buying Experience I was referred to Herb Chambers Toyota Boston through Herb Chambers Lexus as I was a Lexus owner looking to replace my GX470. I decided to go with a More

by kenp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gene Montague, Ryan McDonnell, Miklos Kamondi
Nov 03, 2015 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with us. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

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