Herb Chambers Toyota of Boston

Thanks for your help! Antwon is a very nice person. He worked hard and help a lot when I bought the car. He finished a lot of things that I should did by myself . Antwon is a very nice person. He worked hard and help a lot when I bought the car. He finished a lot of things that I should did by myself . More

Long wait, but worth it! Great dealership good people! The staff can Answer all of your Questions. Antwon was a pleasure to buy a car from. So when you go in ask for Him!!!?? Great dealership good people! The staff can Answer all of your Questions. Antwon was a pleasure to buy a car from. So when you go in ask for Him!!!?? More

Pleasant visit to the service department We were extremely pleased with our first service department visit at this location. Rich Ellison, the Assistant Service Manager, was very knowledgeabl We were extremely pleased with our first service department visit at this location. Rich Ellison, the Assistant Service Manager, was very knowledgeable and personable about the service our beloved Camry needed for its 18 month maintenance appointment. We appreciated that he gave us paperwork about the ToyotaCare Plus Plan for after our maintenance plan runs out. He even sat in the car and showed us how to use some of the fancy features that we didn't know how to use. We also appreciated that he gave us the needed free car wash coupon after winter at the Allston Car Wash, winner of many "Best of Boston" awards. Our car felt special! :) Rich made a point of coming downstairs to get us after our service appointment was completed. It was nice to have a business cubical to wait in so that we could get some work done while our car was being serviced. It was impressive how clean and elegant the bathroom was. The toilets were shiny clean! Yes, customers notice these things! From beginning to end, our visit was pleasant and memorable in the best possible way. Rich Ellison's service was so outstanding and easy for the customer that the next time we buy a car, we will definitely buy one from this dealership. Rich deserves a raise and a trip to Hawaii. Please give him both! More

Truly Exceptional My husband and I leased a new Tundra at Toyota Boston last month! From the General Manager Howie Reske, the Finance Manager Patrick to our Sales assoc My husband and I leased a new Tundra at Toyota Boston last month! From the General Manager Howie Reske, the Finance Manager Patrick to our Sales associate Hader, our experience was beyond exceptional. I sold vehicles for four years at another dealership and I felt as though I was selling a truck to myself as I treated my customers with dignity and respect, just like I felt with your team of professionals. We loved there were no backroom deals and are truly thankful to your wonderful staff. General Manager Howie Reske went above and beyond our expectations. We are truly thankful. More

This is how all dealerships should treat thier customers. It's never easy making an auto purchase. The worst thing a potential customer needs is the feeling you just stepped into a snake pit. The experience I It's never easy making an auto purchase. The worst thing a potential customer needs is the feeling you just stepped into a snake pit. The experience I had a Herb Chambers Toyota was the complete opposite. I kept pinching myself during the process and when it was completed, I asked the people I worked with "Were you Faking it" ? Like always, they try to sell you a bunch of additional stuff you didn't even know you needed. I felt that most of those items were way over priced, but check them out. All dealerships should role model (business) their operation around how this dealership does their day to day interactions. Joe C. Wakefield MA More

Extraordinary Experience Purchasing New Car I have always loved Toyota cars for their quality, value, and dependability so when I had to purchase a new car due to my previous Toyota being in an I have always loved Toyota cars for their quality, value, and dependability so when I had to purchase a new car due to my previous Toyota being in an accident and considered a total loss I immediately went to Herb Chambers Toyota online. The reason I chose this dealership over all other Toyota dealerships is their wonderful Service Department. Whenever I need any work with my car, whether a simple oil change or more complex work, I go see Gary Francois and the Service Team at Herb Chambers Toyota of Boston. They have always provided great service and performed the work my car needed to run smoothly. Which leads me to my new car. I knew from looking online that I was interested in a Toyota Corolla but was unsure as to which model I would purchase. I went into the dealership and met an amazing Sales Consultant, Haider Amin. Haider listened to me regarding my interests, he explained to me the differences between the cars, and he allowed me to choose a car to test drive. He did not try to push me to purchase a car nor to purchase a different, more expensive car. Once I decided to purchase, Haider made the process simple. He along with Patrick Allosso, the Finance Director, assisted me with signing all required paperwork and obtaining the car with the options I desired. It was late in the evening when I purchased my car so Haider worked with my insurance agent and made sure everything was ready for me to pick up my new car the very next day. I ended up purchasing the Toyota Corolla S Plus and I am beyond happy with my car. Haider and Patrick made me me love this dealership even more and now I will be recommending this dealership for service as well as purchases. Just as I know that I can trust Toyota cars for their quality, value, and dependability, I know I can trust Herb Chambers Toyota Sales, Finance, and Service Teams. Thank you for assisting me with the purchase of my new car. More

Exceptional Dealership I bought a new RAV4 on 2March2015. I would be remiss if I did not comment on the exceptional support and service I received at this dealership. Mr Ho I bought a new RAV4 on 2March2015. I would be remiss if I did not comment on the exceptional support and service I received at this dealership. Mr Howie Reske and his staff were by-far the best group of car sales people I have ever dealted with. (Over the last 17 years , I have purchased 8 new cars, 7 different dealers.) My sales representative was Mr. Eugene Montague and finance rep was Mr. M. Aubuchan. The service department was also of great service and support; the personnel I came in contact with were truely professional and supportive. Because of the amount of snow in Boston, I could not park on the street. They found space in the service area for my car. It was purely incidental that I visited Herb Chambers Toyota of Boston. My granddaughter wanted a RAV4 and she attends college in Boston. After we picked her up for a weekend in Westport, MA, we visited this dealer. It turned out to be a great decision. I also would like to comment on my sales rep, Mr Montague. He was by-far the overall best sales person I have ever met. The most courteous, enthusiastic and very knowledgeable. I'm sure this man has a rewarding career ahead of him. Congratulations to Mr. Reske and his staff. More

Ultimate Car Buying Experience My husband and I were in the market for a new vehicle, specifically an SUV. We decided on a RAV-4 and started going to different dealerships. The seco My husband and I were in the market for a new vehicle, specifically an SUV. We decided on a RAV-4 and started going to different dealerships. The second we walked into Herb Chambers Toyota of Boston, we knew we were in the right place. Bob greeted us and began by telling us about their dealership and what they do for their customers. I honestly don't think I've ever been in a dealership where the first questions weren't - 'what are you looking to spend?' 'how much are you going to put down?' etc. We were placed with Kathie for our sales purchase, and she was FANTASTIC!! She went over every aspect of the new vehicle with us and took us on a couple test drives. I also want to say that Pat in the finance office was wonderful as well. He explained everything to us clearly, no hidden fees etc. This dealership is the real deal and there's no BS with them - which I think is rare to find when buying a car! We are extremely happy with our new vehicle and will absolutely recommend this dealership to family and friends!! More

Great Experience I worked with Mark a long time ago and never got around to writing a review. He was a salesman when I initially worked with him. He was very professio I worked with Mark a long time ago and never got around to writing a review. He was a salesman when I initially worked with him. He was very professional, easy to deal with, works hard to get you the best deal possible and never pressures your decision. When I wanted to get a new car, I contacted him immediately. He was now the finance manager and no longer a salesman, but didn't sell the kind of vehicle I was interested in. He sent me to someone he trusted within the Herb Chambers family. I would recommend him and this dealership to all my friends and family! More

A Wonderful Experience I would totally recommend this dealership. As soon as I walked in I felt welcome and appreciated. Howie and Kathie were terrific to work with. They I would totally recommend this dealership. As soon as I walked in I felt welcome and appreciated. Howie and Kathie were terrific to work with. They worked with me for 3 hours as I wasn't sure if I want to purchase or lease. After giving me all the facts they gave me some time to think about my options. I chose leasing which for me was perfect. Not for everyone I know but trust me when I tell you that this dealership will hold you hand through every step of the way to make sure that you are comfortable with the decision you make. Walking in I had every intention of visiting a few dealerships before making my decision. As it turned out it was not necessary. More