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Herb Chambers Toyota of Boston
Boston, MA
1,076 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,076 reviews
September 16, 2015
My recent purchase -- Sep 2015 My best car purchasing experience ever. Every person at Herb Chambers Toyota of Boston I have dealt with did exactly what they say. I quoted the 4Runn My best car purchasing experience ever. Every person at Herb Chambers Toyota of Boston I have dealt with did exactly what they say. I quoted the 4Runner online. Without any hassle, Vander smoothly made agreement with me on the price, which is one of the best in this area. The particular model I'm looking for is rare, but Gene and Haider very quickly secured one for me at another dealership. At the beginning, I was a bit anxious about initiating this dealer swapping process, as it can end with a mess in many dealerships. However, Haider and their team made this whole process transparent and super smooth. They kept every promise, timing, model, color, etc. Thanks Haider for the excellent job and great effort. I have dealt with some other very good dealerships in the past. But my experience at Herb Chambers Toyota of Boston is simply the best. Thank you all very much! More
by tc
September 13, 2015
Great used car buying experience Recently purchased 2014 Camry XLE. Originally was attracted to the dealership by the price and trim level of a 2013 XLE. Met with Haider Amin the sale Recently purchased 2014 Camry XLE. Originally was attracted to the dealership by the price and trim level of a 2013 XLE. Met with Haider Amin the salesperson who was friendly helpful, and very accommodating to our needs. Ultimately bought a 2014 XLE for less money after being alerted to it by the used vehicle manager. The whole process of buying the car was very smooth and quick. All the staff who were involved, were friendly, efficient and handled the various small glitches that came up during the trade in and insurance with great patience and customer friendly attitude. I've been through many auto buying experiences during my lifetime and this was the best by far. More
by John2014
September 01, 2015
Highly positive Recently purchased 2015 Venza at the above dealership. Outstanding all around experience with sales manager Doug and his associate Miklos. Doug was Recently purchased 2015 Venza at the above dealership. Outstanding all around experience with sales manager Doug and his associate Miklos. Doug was the most intelligent and informative new car sales representative that I have ever encountered. More
by pep5
Employees Worked With
Doug Courchesne, Miklos Kamondi
August 04, 2015
Great experience . Very quick. I would like to recommend to other people. We bought a land cruiser. We received the car very soon. The dealer is really nice. . Very quick. I would like to recommend to other people. We bought a land cruiser. We received the car very soon. The dealer is really nice. More
by DiSun4588
July 21, 2015
Terrible Service & Returns Process I had the worst experience at this dealership and I will never go back or recommend anyone there....EVER. The sales-people I dealt with were all out f I had the worst experience at this dealership and I will never go back or recommend anyone there....EVER. The sales-people I dealt with were all out for their own best interests. A few old timers (not gonna state names) have the worst attitudes in the industry. They collectively overcharged me heavily for a used 2011 Toyota Prius with 80K miles on it thast recently had some issues. They swindled me into an 11% interest rate on a 5 year loan and all said and done it was going to cost me a whopping $24K. They overlooked the fact that my credit score is at a high-point of 702 and then screwed me on the APR. They didn't even bother to tell me that the carfax showed 6 previous owners in 4 years. My intuition told me there was definitely something wrong with the vehicle and they were stoked to get me approved for it through Toyota Finance Corp. They even gave me a dirty vehicle with missing parts and said they would not even send it through their detail/wash service or assist me with sourcing the parts that were missing even though I gave them a $1300 deposit and was about to fork out over 20 G's. Furthermore, they failed to process my $500 deposit the following day when I returned the vehicle and they forgot to hand over the title to the car I had traded in. I ended up going to Watertown Toyota instead where Elkin hooked me up with a brand spankin new Toyota Prius III with 5 miles on it for only $70 more per month and no interest for 5 years. "Wow" is all I can say! The vultures at Boston's Herb Chambers will try to get you approved for anything and could care less what you can really afford or what your employment situation is. Mick should have tried to talk me into a brand new Prius instead of praying I would take the older/abused/dirty one...and he should have offered me the 0% interest rate that Watertown Toyota offered to me which happened to be the same exact lender. My GOD WHAT HAPPENED HERE?!?! I cannot believe they tried to pull the wool over my eyes like that. A few of them gave me nothing but attitude throughout the entire return process. Harry stated that he wished he had never helped me to begin with and Bob snapped at me while walking out the door stating in an obtrusive snobby tone, "I NEVER HAD YOUR KEYS...WHAT ARE YOU TAKING ABOUT?!". In closing, my entire experience with their sales crew was terrible and I hope you will go see Elkin P at Watertown Toyota instead if you intend to take one for a test drive and possibly purchase a vehicle from this manufacturer. Toyota of Watertown will bend over backwards to ensure you are well taken care of and keep you and your circle of peeps coming back time and time again with no hassles at all. Thanks to Watertown Toyota...I just saved myself a world of hurt financially because they helped me get out of a used high-mileage vehicle and into a brand new one for a little more money. I could not be happier!!! More
by nprockstar28
Employees Worked With
Doug Courchesne, Miklos Kamondi
July 11, 2015
Great first car in my life I bought my first car here in the Herb Chambers by dealing with Antwon Trinh. Not only the car, but also Antwon's passion move me. I am proud of my a I bought my first car here in the Herb Chambers by dealing with Antwon Trinh. Not only the car, but also Antwon's passion move me. I am proud of my as I get my first car because of Antwon Trinh. More
by gtonyjz
Employees Worked With
July 02, 2015
Miklos was outstanding He is a man of excellent character. He will always treat you right when you think the price is wrong. He will always have the best attitude and treats He is a man of excellent character. He will always treat you right when you think the price is wrong. He will always have the best attitude and treats the customer the best including price, quality or just being Miklos. More
by hdev
Employees Worked With
Miklos Kamondi
June 29, 2015
Antwon sold me a car. I was sold a car by Antwon. This car was great. I love this car. Thanks Antwon. Twenty five words is a lot for a minimum! I was sold a car by Antwon. This car was great. I love this car. Thanks Antwon. Twenty five words is a lot for a minimum! More
by Carbuyer123
Employees Worked With
June 05, 2015
Thanks Thank you Antwon for helping me find a nice used car. Thanks to Bob and also Mark for help with the financing process. appreciate all your time and Thank you Antwon for helping me find a nice used car. Thanks to Bob and also Mark for help with the financing process. appreciate all your time and effort to help me find the right car. More
by Tomq
June 04, 2015
Outstanding customer service The sales person Yow was the most pleasant customer service person I have ever met in a car dealership. Yow made buying my 2012 highlander easy. Yow t The sales person Yow was the most pleasant customer service person I have ever met in a car dealership. Yow made buying my 2012 highlander easy. Yow took the time to put me in the car I wanted . Toyota of Boston as a whole has outstanding customer service . I would recommend anybody looking for a new or used car to contact Toyota of Boston or any of the Herb Chambers dealerships. Outstanding group of people More
by johnc1234
Employees Worked With
Giau Luong
