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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,093 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,093 reviews

October 21, 2016

FRIENDLEY AND WILL GO TO ANY LENGTH TO PUT YOU IN A CAR Just walked in to ask a few questions and walked out leaseing a 2016. John Royle worked very hard to get an acceptable price that we were all happy wi More

by edwardloh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Kamieneski, Kenny Leung, John Royle
Oct 21, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Edward, so much for your feedback on your recent experience with John. We work hard to deliver a quality experience that exceeds expectations. John, Shawn and Kenny are a true testament to that. Feel free to stop in anytime if you need assistance, we're always happy to help! Kind Regards, Howie Reske, General Manager

August 15, 2016

Great for young buyer I came in nervous with a limited budget and very little knowledge of the car-buying process. I was lucky enough to have the assistance of Rob, who was More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Anderson
Aug 16, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Sarah, for taking the time to write about your experience with Rob. At Herb Chambers Toyota Boston, we are determined to deliver detail-oriented and personalized customer service. Your feedback is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager

August 09, 2016

Overcharging xxxxxxxx I have a 2015 Rav4 bought it back in December 2015 with 11 miles. It now has approximately 6K on it. My "check engine" light came on and before bringi More

by Ellie617
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know her name
June 13, 2016

Return shopper We originally shopped at Herb Chambers Toyota of Boston because it was recommended by the Costco auto buyers program, we have returned for service and More

by Carol Egidio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Carol Egidio responded

Thank you.

Jun 13, 2016 -

Herb Chambers Toyota of Boston responded

What an outstanding review to read! It is great to know that Haider provided you with an easy and welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m happy to know that Haider provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager

May 02, 2016

New Prius 2016 I bought a new Prius 2016 4 at this Herb Chambers location and the sales staff was great. It was the 2nd dealership I had gone to, but the first one t More

by jack78901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miklos Kamondi
May 03, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Jack, for sharing this terrific feedback and for choosing Herb Chambers Toyota Scion of Boston for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

April 18, 2016

EASY scion iM purchase experience TL;DR - super friendly, didn't pressure for sales, and were overall just great people. -//- Was shopping around for a hatchback and settled on a More

by Joseph Chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne, Taso Pesirides
Apr 18, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Joseph, for sharing your story! We really appreciate your business, as well as, your feedback on working with Taso and Dwayne. They are valuable members of our team. We trust you are enjoying your new Toyota and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

April 14, 2016

Great experience and deal I purchased my Tundra through Costco Auto Program referral. The location was not convenient for me and I almost passed on the referral as there were More

by 2ndTundra
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2016 -

Herb Chambers Toyota of Boston responded

Wow, thank you for the wonderful review! I'm so glad to know Mark and Haider were able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Tundra! Best, Howie Reske, General Manager

March 22, 2016

World Class Experience!! I drove from Enfield,CT to look at a used Ford they had for sale, it was exactly as described in the phone call, not like other places we had been! Th More

by Vicki - Happy Edge Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Courchesne, Pat Allosso, Luke Johnson
Mar 23, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Vicki, for taking the time to write this review! I know Luke, Pat and Doug will be pleased to read about your positive experience. Congratulations on your purchase. If you have any questions about your Ford Edge, please don't hesitate to reach out. Best, Howie Reske, General Manager

February 24, 2016

Very good experience. Howie and Luke were very easy to deal with. They found me the truck I wanted, and COSTCO and Toyota rebates helped put me in the driver seat. Thank yo More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Johnson
Feb 25, 2016 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Howie Reske, General Manager

December 27, 2015

Clyde Chornovas is terrific! I recently bought a 2015 Avalon Limited at Herb Chambers of Boston. Based on prior experience with new cars I have purchased at other dealerships over More

by Avalonlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Taverna, Doug Courchesne, Pat Allosso, Clyde Chornovas
Dec 28, 2015 -

Herb Chambers Toyota of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Anthony, Clyde, Doug and Pat were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Howie Reske, General Manager

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