Herb Chambers Toyota of Boston

Wonderful Experience I went to the Herb Chambers dealership this morning to have my current vehicle serviced, and while I was there, I had the opportunity to meet John in I went to the Herb Chambers dealership this morning to have my current vehicle serviced, and while I was there, I had the opportunity to meet John in sales. We discussed some different options for me to potentially get into a newer RAV4. While it didn't work out at the moment due to our family budget (new parents!), John left me with a lot to think about. John was very kind, took the time to explain the different features on the newer models in comparison to the year I own, and was not pushy at all (something I really appreciate in a salesman). I hope that I will be able to trade in my current car for a newer one soon rather than later, and that I will be able to do that with John's help! More

Great service which is perfect for me I got my new RAV4 by assistance of John and I am very satisfied with the car and his service. John patiently explained about details of TOYOTA cars to I got my new RAV4 by assistance of John and I am very satisfied with the car and his service. John patiently explained about details of TOYOTA cars to the person with minimum knowledge (=me) and recommended RAV4 LE which has essential functions for my purpose. I understood well that his service is aiming to make his customers satisfied with appropriate car. He didn't push me to add extra expensive options. Moreover, he gave me time to consider overnight, which is sometimes very helpful to make big decision (unfortunately I had very bad experience when I visited other dealer when I asked to give me time to think). I think he was able to do it because he knows how TOYOTA car is excellent and he is really proud of TOYOTA cars. Johns is a real sales person who loves TOYOTA cars. Thank you, John! More

Great overall dealer experience The experience at Herb Chambers Boston buying my 2017 Toyota highlander limited was the best I've ever had. Dealer kept to all agreements, didn't pres The experience at Herb Chambers Boston buying my 2017 Toyota highlander limited was the best I've ever had. Dealer kept to all agreements, didn't pressure us on up selling or using their financing. Delivered car when promised and answered all of our questions Joshua was great to work with and so was Mark from the Finacing Department. However our entire experience started of with the utmost professionalism from Jaclyn from the Internet pricing. She provided the quote that got us in the door and she made sure the quote was honored, unlike Boch Toyota who did a classic bait and switch when we entered their showroom. We will purchase all new cars from Herb Chambers going froward. More

Fantastic service! I had a great experience from the moment my care buying experience started. I dealt mostly with John, who took the time to explain all my options, an I had a great experience from the moment my care buying experience started. I dealt mostly with John, who took the time to explain all my options, and was a pleasure to deal with. It's clear that John cares about the customers. I also want to mention that everyone else I dealt with was great as well. I can't recommend Herb Chambers enough! More

Very positive experience. Highly recommended. John took great care of me. He went the extra mile to help me find the perfect car-- color, features, etc. While he made me aware of all my options John took great care of me. He went the extra mile to help me find the perfect car-- color, features, etc. While he made me aware of all my options, he worked hard to help me stay within my price range. In addition, he worked diligently to get my car ready to go very promptly despite encountering a few obstacles. Overall I must say, I love my car and my car-buying experience! More

Comfortable sales experience John Royle offered an enjoyable sales experience and, while he informed us of the additional packages available, we appreciated that he did not try to John Royle offered an enjoyable sales experience and, while he informed us of the additional packages available, we appreciated that he did not try to push us into buying any features beyond what we wanted. More

Awesome guy Very accommodating and was always there to help me along the car buying process. Knowledgeable and friendly disposition made our interactions aimiable Very accommodating and was always there to help me along the car buying process. Knowledgeable and friendly disposition made our interactions aimiable every time. Thank you very much ! More

Third Prius This was my third Prius and second car bought from Herb Chambers Toyota. John and the team took great care of me and made the process very easy. I pic This was my third Prius and second car bought from Herb Chambers Toyota. John and the team took great care of me and made the process very easy. I picked up my new Prius C today and John helped me with every question I had. This dealership is phenomenal and I highly recommend them. More