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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,093 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,093 reviews

December 03, 2016

New/used car fiasco I bought a used Tacoma pick up truck on a Tuesday and had to wait a week for them to even get the title. I reach the point where I don't even want the More

by Mad veteran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giau Luong, Dewayne Holman
November 15, 2016

Comfortable sales experience John Royle offered an enjoyable sales experience and, while he informed us of the additional packages available, we appreciated that he did not try to More

by wheezy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle
Nov 15, 2016 -

Herb Chambers Toyota of Boston responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like John make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Howie Reske, General Manager

November 10, 2016

Awesome guy Very accommodating and was always there to help me along the car buying process. Knowledgeable and friendly disposition made our interactions aimiable More

by Earn2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Chornovas, John Royle
Nov 10, 2016 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to tell us about your experience. Hearing that Clyde and John took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Howie Reske, General Manager

November 08, 2016

Third Prius This was my third Prius and second car bought from Herb Chambers Toyota. John and the team took great care of me and made the process very easy. I pic More

by Perkins17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle, Shawn Kamieneski, Kenny Leung
Nov 09, 2016 -

Herb Chambers Toyota of Boston responded

Thank you! We're so glad that we were able to assist you in the purchase of your 3rd Prius. It's our goal to make our customers feel welcome, so we're very happy to see your five-star review. Thank you for your business! Best, Howie Reske, General Manager

November 01, 2016

An easy buying experience This is the 4th vehicle I bought from an Herb Chambers dealership in the past 20 years. Even though its been different brands, dealerships and salespe More

by Buyer X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle, Shawn Kamieneski, Kenny Leung
Nov 02, 2016 -

Herb Chambers Toyota of Boston responded

Thank you so much for the wonderful review. John, Shawn and Kenny are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

October 26, 2016

Willing to go the extra mile We knew what we wanted and the team made it happen for us. It Having three individuals come together to serve us showed how a sales team should work More

by got2hybrids
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde Chornovas, John Royle
Oct 27, 2016 -

Herb Chambers Toyota of Boston responded

Thank you! I'm so pleased to learn that John, Haider and Clyde made your visit so enjoyable. They are assets to our team and will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Howie Reske, General Manager

October 24, 2016

Great people, great deal, great experience! Before going to the dealership, I worked with the online sales team to find out pricing information on different vehicles so that we could narrow our More

by gerryabbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Chornovas, John Royle
Oct 24, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Gerry! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Toyota. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that John and Clyde were able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Howie Reske, General Manager

October 23, 2016

Thx for a seamless experience John was the consumable professional, easy to work with, knowledgeable about the vehicle and offering a good deal. He even drove to my house after we More

by Phil S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle
Oct 24, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Phil! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Toyota. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that John was able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Howie Reske, General Manager

October 23, 2016

Excellent service! I highly recommend It has been a great pleasure working with John. He makes sure you get the best deal you are looking for and takes the time to answer your questions. H More

by red977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle
Oct 24, 2016 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that John provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new Toyota, we appreciate your business! Best, Howie Reske, General Manager

October 23, 2016

Satisfied Leasor I had a lease coming due and was interested in doing another (Corolla) lease. John was very easy to talk to and maintained contact throughout the pro More

by Fred DiFiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle
Oct 24, 2016 -

Herb Chambers Toyota of Boston responded

Thank you for the five-star review, Fred! We value your business and we look forward to assisting you again in the future. Best, Howie Reske, General Manager

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