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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,093 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,093 reviews

March 28, 2017

Superb team! We knew what car we wanted(Avalon Touring)-team met us where we were,no distractions. Obviously listened to us,no irrelevant pitches. Very pleas More

by jay&bizzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kamieneski, Kenny Leung
Mar 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Bizzy and Jay, for taking the time to share your experience with our crew! It’s a pleasure to hear that team was able to assist you with your new ToyotaAvalon Touring. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

March 14, 2017

Exceeded expectations! I recently purchased a 2017 Toyota Tundra from this dealership. Everyone from the GM (Howie Reske) to the salesman (Yow) I worked with were down to ea More

by MelchA187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giau Luong
Mar 15, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! The entire Herb Chambers Toyota Boston team strives to make every guest feel at home in our dealership. Giau is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

February 23, 2017

Great service - Juan Colon Corolla LE 2017 owner Great dealership, great communication, made me feel comfortable with my decision. This is my first car in USA and I recommend 100% this guys. Thanks. More

by juan0830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle, Kenny Leung
Feb 23, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Please let myself, John or Kenny know if we can be of further assistance. Best, Howie Reske, General Manager

February 22, 2017

Efficient, thoughtful service When I walked in, I wasn't sure if I was going to be purchasing or leasing a car that day. I had expected a week+ long search between several dealers More

by Nichole Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle, Shawn Kamieneski, Kenny Leung
Feb 22, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Nichole, for taking the time to share your recent experience with us, and congratulations on your new Toyota! John is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

February 08, 2017

Wonderful Experience I went to the Herb Chambers dealership this morning to have my current vehicle serviced, and while I was there, I had the opportunity to meet John in More

by Chantal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Royle
Feb 08, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Chantal, for your time and recommendation. We truly appreciate hearing feedback from our guests. Should we be able to assist you in the future, please don't hesitate to reach out to John or myself. Best, Howie Reske, General Manager

February 01, 2017

Great service which is perfect for me I got my new RAV4 by assistance of John and I am very satisfied with the car and his service. John patiently explained about details of TOYOTA cars to More

by RAV4 2017 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle
Feb 01, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. It is great to know that you enjoyed working with John. Thank you for your business and we look forward to welcoming you back in the future. Best, Howie Reske, General Manager

January 14, 2017

Great overall dealer experience The experience at Herb Chambers Boston buying my 2017 Toyota highlander limited was the best I've ever had. Dealer kept to all agreements, didn't pres More

by Bryant Hollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Peled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaclyn , Jaclyn Quinn
Jan 16, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Bryant! A terrific guest experience is what we aim for each and every time and Jaclyn, Mark and Joshua are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager

January 09, 2017

unexpected things Dear Lainey: Seems this time is unsatisfied experience for me. i am very happy to come your brighton office to change my maintaince oil and filte More

by SOUTHAMCARGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Liang
January 07, 2017

Fantastic service! I had a great experience from the moment my care buying experience started. I dealt mostly with John, who took the time to explain all my options, an More

by NewToMe1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Royle, Shawn Kamieneski, Dewayne Holman, Omolara Oshodi
Jan 09, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was able to provide you with such exceptional service. Thank you again and please let us know if we can be of further assistance! Happy New Year! Howie Reske, General Manager

January 03, 2017

Very positive experience. Highly recommended. John took great care of me. He went the extra mile to help me find the perfect car-- color, features, etc. While he made me aware of all my options More

by Debbie111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Royle, Sam Pierre
Jan 03, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Debbie, and Happy 2017! Buying a new vehicle should be a great experience and I'm so happy to know that our team was able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Howie Reske General Manager

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