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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,078 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,078 reviews

October 26, 2016

Willing to go the extra mile We knew what we wanted and the team made it happen for us. It Having three individuals come together to serve us showed how a sales team should work More

by got2hybrids
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde Chornovas, John Royle
Oct 27, 2016 -

Herb Chambers Toyota of Boston responded

Thank you! I'm so pleased to learn that John, Haider and Clyde made your visit so enjoyable. They are assets to our team and will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Howie Reske, General Manager

October 24, 2016

Great people, great deal, great experience! Before going to the dealership, I worked with the online sales team to find out pricing information on different vehicles so that we could narrow our More

by gerryabbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Chornovas, John Royle
Oct 24, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Gerry! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Toyota. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that John and Clyde were able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Howie Reske, General Manager

October 23, 2016

Thx for a seamless experience John was the consumable professional, easy to work with, knowledgeable about the vehicle and offering a good deal. He even drove to my house after we More

by Phil S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle
Oct 24, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Phil! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Toyota. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that John was able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Howie Reske, General Manager

October 23, 2016

Excellent service! I highly recommend It has been a great pleasure working with John. He makes sure you get the best deal you are looking for and takes the time to answer your questions. H More

by red977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle
Oct 24, 2016 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that John provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new Toyota, we appreciate your business! Best, Howie Reske, General Manager

October 23, 2016

Satisfied Leasor I had a lease coming due and was interested in doing another (Corolla) lease. John was very easy to talk to and maintained contact throughout the pro More

by Fred DiFiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Royle
Oct 24, 2016 -

Herb Chambers Toyota of Boston responded

Thank you for the five-star review, Fred! We value your business and we look forward to assisting you again in the future. Best, Howie Reske, General Manager

October 21, 2016

FRIENDLEY AND WILL GO TO ANY LENGTH TO PUT YOU IN A CAR Just walked in to ask a few questions and walked out leaseing a 2016. John Royle worked very hard to get an acceptable price that we were all happy wi More

by edwardloh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Kamieneski, Kenny Leung, John Royle
Oct 21, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Edward, so much for your feedback on your recent experience with John. We work hard to deliver a quality experience that exceeds expectations. John, Shawn and Kenny are a true testament to that. Feel free to stop in anytime if you need assistance, we're always happy to help! Kind Regards, Howie Reske, General Manager

August 15, 2016

Great for young buyer I came in nervous with a limited budget and very little knowledge of the car-buying process. I was lucky enough to have the assistance of Rob, who was More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Anderson
Aug 16, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Sarah, for taking the time to write about your experience with Rob. At Herb Chambers Toyota Boston, we are determined to deliver detail-oriented and personalized customer service. Your feedback is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager

August 09, 2016

Overcharging xxxxxxxx I have a 2015 Rav4 bought it back in December 2015 with 11 miles. It now has approximately 6K on it. My "check engine" light came on and before bringi More

by Ellie617
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know her name
June 13, 2016

Return shopper We originally shopped at Herb Chambers Toyota of Boston because it was recommended by the Costco auto buyers program, we have returned for service and More

by Carol Egidio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Carol Egidio responded

Thank you.

Jun 13, 2016 -

Herb Chambers Toyota of Boston responded

What an outstanding review to read! It is great to know that Haider provided you with an easy and welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m happy to know that Haider provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager

May 02, 2016

New Prius 2016 I bought a new Prius 2016 4 at this Herb Chambers location and the sales staff was great. It was the 2nd dealership I had gone to, but the first one t More

by jack78901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miklos Kamondi
May 03, 2016 -

Herb Chambers Toyota of Boston responded

Thank you, Jack, for sharing this terrific feedback and for choosing Herb Chambers Toyota Scion of Boston for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

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