Herb Chambers Toyota of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Willing to go the extra mile We knew what we wanted and the team made it happen for us. It Having three individuals come together to serve us showed how a sales team should work We knew what we wanted and the team made it happen for us. It Having three individuals come together to serve us showed how a sales team should work More
Great people, great deal, great experience! Before going to the dealership, I worked with the online sales team to find out pricing information on different vehicles so that we could narrow our Before going to the dealership, I worked with the online sales team to find out pricing information on different vehicles so that we could narrow our search. With that, I came into the dealership and worked with John to find the right deal for my family. From start to finish, John's kindness, knowledge, and patience made this process smooth and easy. I couldn't recommend John and the rest of the team at Herb Chambers Toyota enough! More
Thx for a seamless experience John was the consumable professional, easy to work with, knowledgeable about the vehicle and offering a good deal. He even drove to my house after we John was the consumable professional, easy to work with, knowledgeable about the vehicle and offering a good deal. He even drove to my house after we took delivery of our car to drop off an accessory that we forgot! A 10 all around. More
Excellent service! I highly recommend It has been a great pleasure working with John. He makes sure you get the best deal you are looking for and takes the time to answer your questions. H It has been a great pleasure working with John. He makes sure you get the best deal you are looking for and takes the time to answer your questions. He followed up after my purchase of a new car with a text message and email to make sure I was fully satisfied with my new car. More
Satisfied Leasor I had a lease coming due and was interested in doing another (Corolla) lease. John was very easy to talk to and maintained contact throughout the pro I had a lease coming due and was interested in doing another (Corolla) lease. John was very easy to talk to and maintained contact throughout the process including follow-up to ensure everything was alright and we had no issues. John followed through and cancelled the existing registration forwarding confirmation in a timely manner so we could secure a needed new resident parking sticker. Felt the price was fair as well adding to our satisfaction with the dealership and the deal. best thing I can add is that I would again use this dealership and this salesman. More
FRIENDLEY AND WILL GO TO ANY LENGTH TO PUT YOU IN A CAR Just walked in to ask a few questions and walked out leaseing a 2016. John Royle worked very hard to get an acceptable price that we were all happy wi Just walked in to ask a few questions and walked out leaseing a 2016. John Royle worked very hard to get an acceptable price that we were all happy with. More
Great for young buyer I came in nervous with a limited budget and very little knowledge of the car-buying process. I was lucky enough to have the assistance of Rob, who was I came in nervous with a limited budget and very little knowledge of the car-buying process. I was lucky enough to have the assistance of Rob, who was new at the dealership, but was very patient and easygoing in helping me pick out a used Corolla in my price range. Even though he'd only been there (I believe he said) a couple weeks, he had a good understanding of the vehicles and didn't try to pressure me into anything I didn't want. He was really good about making sure what I worried were "dumb" questions were answered simply and thoroughly. Some of the more veteran salesmen checked in with him throughout the process in case he needed anything but weren't overbearing and gave him space do his own thing, which I really respected and appreciated. It was a very professionally run operation overall. There was a bit of a wait for some of the paperwork (to be completely expected, since I went in on a Saturday) but Rob was great to converse with while waiting. He was very communicative and easy to reach also throughout the weekend as I finalized the registration and insurance process. He even reached out a little while after I got home with my car to ask how the ride home was! Rob was totally awesome and I'd 100 percent recommend him to anyone, but especially if you're young and new to the car purchasing process, since he's really easy to relate to and incredibly patient, and makes the process a whole lot less nerve-wracking! More
Overcharging xxxxxxxx I have a 2015 Rav4 bought it back in December 2015 with 11 miles. It now has approximately 6K on it. My "check engine" light came on and before bringi I have a 2015 Rav4 bought it back in December 2015 with 11 miles. It now has approximately 6K on it. My "check engine" light came on and before bringing it here, I checked my gas cap because usually with brand new cars that is the issue. My gas cap was fine and I re-tightened it. Light was still on. I bring it in, explaining my story to them and they tell me that it was the gas cap that it was not tightened. They charged me $129.00 for just tightening my cap and resetting the sensor. She was kind enough to give me a discount but I should not have to pay for something that can be easily done. I called Ira and they told me if I brought it to them it would have been free because their was no damage to the cap and it is uncalled for to charge someone so much money for a simple thing. I will not bring my car here again. Might just charge me $500 for an oil change that is not needed. More
Return shopper We originally shopped at Herb Chambers Toyota of Boston because it was recommended by the Costco auto buyers program, we have returned for service and We originally shopped at Herb Chambers Toyota of Boston because it was recommended by the Costco auto buyers program, we have returned for service and to buy two more cars there because of the great staff, good service and the ease of making a deal. When I decided I wanted a 2016 Prius, I contacted Haider and asked him to notify me when they were available. We went in to meet with him and bought the car that day. I have always hated the car buying process but not any more thanks to this gentleman and dealing with Herb Chambers dealerships (I previously owned a Smart car that I also purchased from Herb Chambers). There is no question that we are now loyal Herb Chambers customers. More
New Prius 2016 I bought a new Prius 2016 4 at this Herb Chambers location and the sales staff was great. It was the 2nd dealership I had gone to, but the first one t I bought a new Prius 2016 4 at this Herb Chambers location and the sales staff was great. It was the 2nd dealership I had gone to, but the first one to let me actually DRIVE the car (and this is in downtown Boston)! Miklos was excellent and really helped me find all the features in the car and make sure it was the right car for me. Overall, they helped me get the right deal and made everything very simple! More