Herb Chambers Toyota of Boston

Mark Cunningham is the Man! I've been to MANY dealerships over the years and I have to say dealing with financing is the least favorite part! However, I had the pleasure to work I've been to MANY dealerships over the years and I have to say dealing with financing is the least favorite part! However, I had the pleasure to work with Mark Cunningham and he made the experience actually easy and enjoyable. He is a very honest and kind manager which at dealerships that can be far and few between. I now look at car dealerships in a positive manner. I would definitely buy from this dealership again and again due to amazing honest employees. Thanks Mark! More

Do research before sign anything Toyota financial services scheduled an appointment with this dealership to discuss about my lease buyout options. I guess I had to do more research to Toyota financial services scheduled an appointment with this dealership to discuss about my lease buyout options. I guess I had to do more research to avoid some extra charges such as $349.0 documentation fee that could be avoided and as I remember the finance manager was not clear about it. In my opinion the best and hardest way is to not sign anything before getting the final deal, come out, study it carefully, do more research and compare it with multiple offers. It makes you more satisfied and avoids negative feedback for the dealer as well. More

Good transaction This is our second purchase from a Herb Chambers dealership. It was a good transaction, with honest communication and a good price. Kadmiel kept me in This is our second purchase from a Herb Chambers dealership. It was a good transaction, with honest communication and a good price. Kadmiel kept me in the loop throughout preparing my car for delivery. Would recommend. More

Excellent service team My experience with Herb Chambers Toyota was this: Last December I went there for the first time - I wanted to see live for the first time the new Priu My experience with Herb Chambers Toyota was this: Last December I went there for the first time - I wanted to see live for the first time the new Prius Prime. At that point I had already paid for reserving this car at another dealer but it was supposed to arrive in January. I had such a great time with the salesperson at Herb Chambers that I decide to take my business to them. They simply just offered me exactly what I wanted (I had a trade in also-Thanks Doug Courchesne and Kenny Leung!) It was one of the best decisions I have ever done. In the Service Department I worked with Gary Francois, Shawn and Michael - they all exceeded my expectations...and I usually expect a lot. A special Thank You to Gary for all the help, courtesy and professionalism. Well done for an extremely well organised service! More

Superb experience with Service Dept. Hello, I just wanted to comment on the outstanding service experience that I had recently with Mr. Gary Francois at the Herb Chambers Toyota dealeeshi Hello, I just wanted to comment on the outstanding service experience that I had recently with Mr. Gary Francois at the Herb Chambers Toyota dealeeship on Brighton Ave. in Boston. Gary was very helpful with an issue that I was having with my 2014 PriusC. He was very honest, kept in touch throughout the repair process and most of all, was very personable and professional. I would not hesitate to contact Gary again for service issues. He is a real gem!! More

Superb team! We knew what car we wanted(Avalon Touring)-team met us where we were,no distractions. Obviously listened to us,no irrelevant pitches. Very pleas We knew what car we wanted(Avalon Touring)-team met us where we were,no distractions. Obviously listened to us,no irrelevant pitches. Very pleasant,professional team-took excellent care of us. Positive experience in every regard.-and we had visited 3 other dealers. Jay and Bizzy McCabe More

Exceeded expectations! I recently purchased a 2017 Toyota Tundra from this dealership. Everyone from the GM (Howie Reske) to the salesman (Yow) I worked with were down to ea I recently purchased a 2017 Toyota Tundra from this dealership. Everyone from the GM (Howie Reske) to the salesman (Yow) I worked with were down to earth, easy to work with and efficient. The process of trading in my old car and buying my new truck was easy given the excellent communication and above and beyond customer service. I couldn't be happier with my new purchase and will definitely be returning to this dealership with any future needs! Thank you! More

Great service - Juan Colon Corolla LE 2017 owner Great dealership, great communication, made me feel comfortable with my decision. This is my first car in USA and I recommend 100% this guys. Thanks. Great dealership, great communication, made me feel comfortable with my decision. This is my first car in USA and I recommend 100% this guys. Thanks. More

Efficient, thoughtful service When I walked in, I wasn't sure if I was going to be purchasing or leasing a car that day. I had expected a week+ long search between several dealers When I walked in, I wasn't sure if I was going to be purchasing or leasing a car that day. I had expected a week+ long search between several dealers to get into a safe, reliable vehicle. Meeting John changed all that. From the moment we were paired, he was engaging, relatable and down to earth. I don't like it when people try to over-sell, so I really appreciated John's approach to showing me around and getting me the details for what the dealership had to offer. John was able to work with his management to get me an unexpected deal, and was an advocate for me throughout the process. He was thorough and easy to work with - cutting right to the chase when need be. I would gladly do business with John again. He is a significant asset to your team, hands down. More

Wonderful Experience I went to the Herb Chambers dealership this morning to have my current vehicle serviced, and while I was there, I had the opportunity to meet John in I went to the Herb Chambers dealership this morning to have my current vehicle serviced, and while I was there, I had the opportunity to meet John in sales. We discussed some different options for me to potentially get into a newer RAV4. While it didn't work out at the moment due to our family budget (new parents!), John left me with a lot to think about. John was very kind, took the time to explain the different features on the newer models in comparison to the year I own, and was not pushy at all (something I really appreciate in a salesman). I hope that I will be able to trade in my current car for a newer one soon rather than later, and that I will be able to do that with John's help! More