Back

Herb Chambers Toyota of Boston

Boston, MA

4.4
1,078 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

32 Brighton Ave

Boston, MA

02134

Directions

By Type

Showing 1,078 reviews

August 15, 2017

I had a wonderful time at Herb Chambers. I bought the car with confidence. And the sale sman:"Luke was a great guy. He answered all my questions" I consider Luke not only a salesman but also More

by Highlander the beautiful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Aug 16, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking time to leave us a great review. We are so pleased to hear that Luke did a great job with assisting you with your Highlander. If there is anything else that we can do to assist you, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 14, 2017

better than expected Everyone was helpful and answered all questions patiently. My only suggestion would be that since the paperwork takes a while to process perhaps you c More

by nomorecrv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giau Luong, Clyde Chornovas
Aug 15, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to write this review and share feedback regarding the wait time. That's a good idea and I'll address that with the team. Thank you for your feedback and we look forward to doing business with you again! Best, Howie Reske, General Manager

August 13, 2017

Great place! Everyone was very helpful and friendly! The wait area was clean and comfortable! My car got everything it needed and I was out in no time! More

by Kris_anderson96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this 5-Star recommendation of Steve. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 13, 2017

Recall Service The service department was able to complete several over due recall repairs and brake inspection in approximately 4 hours (in at 9:00 am and out by 1: More

by SC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! Your honest opinion can be an invaluable reference for other customers who are searching for a service location, for this reason we really appreciate the time that you have taken sharing your experience here on DealerRater. We value your business and we hope to see you again. Best, Howie Reske, General Manager

August 12, 2017

Effective, efficient, and timely. Great service. This 5000 mile check up went extremely well. Mike, in the service department, who is very helpful telling me how much time it would take and how he w More

by Dublin21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 14, 2017 -

Herb Chambers Toyota of Boston responded

It's so nice to know that Mike was able to provide you with such a pleasant service experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Howie Reske, General Manager

August 11, 2017

20k mile service It was a fine visit, smooth and well handled. However, I dislike the barrage of requests for feedback at each and ever visit. Toyota needs to back off More

by Fred1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 11, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Fred. I'm sorry for the multiple requests. I'll look into this to see why you're receiving so many. Best, Howie Reske, General Manager

August 08, 2017

getting recall on my RAV 4 fixed I was able to make an appointment for early Friday morning, August 4, from a number of choices. I was told on the phone this would take between 2 - 2 More

by Jerry Koenig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Jerry! Our primary concern is delivering flawless customer service and I’m happy to know that Sean provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 08, 2017

Service My service experience was terrific. I e been a loyal HC now with 3rdcar. Always professional and to the point. Sometimes I can actually get in and out More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Herb Chambers Toyota of Boston responded

Thanks, Rob! We're thrilled to hear that your experience was so enjoyable. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Howie Reske, General Manager

August 07, 2017

I came for 10k servce. I found staff to be very friendly and professional. Good experience overall. I just needed my car to be serviced for 10 k miles. Waiting room is good. More

by Arun Jalota
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your business and we look forward to helping with your automotive needs in the future! Best, Howie Reske, General Manager

August 01, 2017

Herb Chambers Toyota of Boston Brought my Toyota Camry in for service. The Herb Chambers team did a great job getting me in and out in no time. This dealership had the most compteta More

by CR.Medico@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your service feedback. I'm so pleased to hear that we delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Howie Reske, General Manager

...
72
...