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Herb Chambers Toyota of Boston
Boston, MA
1,088 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,088 reviews
June 15, 2024
Efficient, friendly, reliable, comfortable, kind. The service man was great. They texted me a video update of my car and let me know when it was ready. The service man was great. They texted me a video update of my car and let me know when it was ready. More
by Katie
Employees Worked With
June 01, 2024
To be honest, I love Toyota. I am a loyal customer and I will always want to keep driving the reliable vehicles they make. However, the service that I experienced here was poor a I am a loyal customer and I will always want to keep driving the reliable vehicles they make. However, the service that I experienced here was poor and lacking care for me as a loyal part of the Toyota Family. I came in a while ago to replace my battery because my car was not starting properly. They replaced my battery. BUT, the engineer forgot to put my battery insulator back on so I had to drive back and wait for them to find it (probably almost threw it away) and put it back on. Then one day after the battery installation the new battery blew out my headlights that came with my Rav4 when I bought it. Not only did I have to pay for the broken headlights due to improper battery installation, but I also FOUND MY BROKEN HEADLIGHTS JUST LAYING UNDER THE HOOD OF MY CAR! I can't believe it, I love Toyota but I spent way too much money to have my car treated this way. Now, a few days ago when I was checking in, my wife was going to move her car and one of the service guys rudely told her 'You're blocking everyone!' (I get it, but there is no reason to treat any woman with that kind of disrespect.) Also, I was told my rear light was out but I checked all over the place and it wasn't out. I even went to buy replacements so I could replace it but now I have to spend time and return them. The video showed me where the light was out and there wasn't even a lightbulb in there! But on top of all of this, the Rav4 (2013-18) is being recalled due to replacement batteries not fitting properly. More
by JRemo
May 11, 2024
Very quick and helpful to perform scheduled factory maintenance. Car was properly inspected as well for state inspection requirements. maintenance. Car was properly inspected as well for state inspection requirements. More
by GR
Employees Worked With
May 03, 2024
Tereza, Gary and Dan always give me excellent service and take great care of my Highlander, take great care of my Highlander, More
by rickcohn
May 03, 2024
Always a quick service! No hidden costs, advisor (Tereza) explains everything so that there are no surprises! No hidden costs, advisor (Tereza) explains everything so that there are no surprises! More
by TK
Employees Worked With
April 28, 2024
This dealership is excellent. They are very competent, helpful, and friendly. I have confidence in them and always bring my car here for service. They are very competent, helpful, and friendly. I have confidence in them and always bring my car here for service. More
by Lynn
Employees Worked With
April 26, 2024
Brought my car in yesterday for an oil change. As always, Sean (service rep) was professional and accommodating and the car was ready in a reasonable timeframe. As always, Sean (service rep) was professional and accommodating and the car was ready in a reasonable timeframe. More
by Meg
