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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,078 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,078 reviews

December 20, 2017

Good Experience Steve was friendly and communicated well so that I knew what needed to be done, why and how much it would cost. I received a call from him as soon as More

by Local Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Paul! I really appreciate your feedback on working with Steve. We value your business and hope you have a very happy holiday season! Best, Howie Reske, General Manager

December 19, 2017

maintenance annul check up my expericne was wonderful. the sales staff helped me an dmade surei recieved what I needed with a great deal. sevice was great. will come back again More

by Keisha Greaves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Dec 19, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Keisha, so much for the wonderful review. Tamisha is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! Howie Reske, General Manager

December 12, 2017

Customer service is always patient and friendly The customer service staff is very positive and always take the time to explain everything. It's nice to see familiar faces each time I return for se More

by neighbor12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamisha Paul
Dec 13, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future. Best, Howie Reske, General Manager

December 12, 2017

great Customer service was great as usual. Waiting area comfortable. All employees professional and friendly. Car was serviced in less time then was expe More

by rose
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! Sean is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Howie Reske, General Manager

December 08, 2017

Took me early. Got me out early! Service people polite and friendly. Everything done professionally and efficient. I needed the car for a family event out of state. Booked at the las More

by marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamisha Paul, Mike Pierre
Dec 08, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Marie, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right service decision. We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

December 08, 2017

More Like Visiting Friends I was glad to be purchasing my car at Herb Chamber's Toyota. I felt like I was visiting friends, instead of meeting a sales team. Riad and Howie both More

by Susan Wambold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Leung
Dec 10, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Susan, for taking the time to share your experience with us! We value our guests’ feedback and I know both Riad and Kenny will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

November 09, 2017

great experience buying my first new car! I am very happy with my experience buying a new car from Herb Chambers Toyota of Boston. Haider was wonderful to work with, very honest and straightfo More

by novagirl11kd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Leung, Nelson Rodriguez Jr.
Nov 10, 2017 -

Herb Chambers Toyota of Boston responded

I'm so pleased to hear that you enjoyed working alongside Haider, Kenny and Nelson. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, Howie Reske, General Manager

November 06, 2017

Truly exceptional Honest and hassle free sales process. I usually hate buying cars because of the stress of the sales process. But these guys made everything so easy an More

by Channara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadmiel Fenton
Nov 06, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to review us! It is great to know that you found our team to be so honest and hassle free. I will be sure to let Kadmiel and Mark know that you spoke highly of them. Thank you again for these kind comments and we look forward to your next visit! Best, Howie Reske, General Manager

October 02, 2017

Decent experience Steve was very helpful and thorough in trying to help me find the problem with my car. I had to come back to take a ride with a tech to further diagno More

by customer94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! It is always rewarding to receive great feedback like this and we really appreciate you taking time out to review us. It is great to know that you enjoyed working with Steve. Thank you for your business and we look forward to welcoming you back in the future. Best, Howie Reske, General Manager

October 02, 2017

Nice, honest service Great experience compared to Boch. Honest and fair. Very professional, did not overpromise and delivered on what they said they would. Would rec More

by Toyota4Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Johnson, Kenny Leung, Jaclyn Quinn
Oct 02, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for the kind words about our team. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Howie Reske, General Manager

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