Herb Chambers Toyota of Boston

Excellent car buying experience! Working with Howie Reske, manager of the dealership, and Haider Amin, sales, was a comfortable and easy experience from our first visit to the showroo Working with Howie Reske, manager of the dealership, and Haider Amin, sales, was a comfortable and easy experience from our first visit to the showroom. Howie and Haider were completely knowledgeable and low key throughout the sales process. We took several weeks to make a final decision. During this time Howie and Haider followed up every week or so, but we never felt any pressure to make a decision. On all counts, it was a great car buying experience! More

Great Experience My most recent visit to the service department was exceptional. Tamisha was the one who managed my vehicle. She was respectful and kept me up to speed My most recent visit to the service department was exceptional. Tamisha was the one who managed my vehicle. She was respectful and kept me up to speed on the status of my car. She is AMAZING. Great customer service. More

Great and very helpful staff The staff is great and very helpful. They answer any question you may have. I have been there twice for service and it was quick and I was very happy The staff is great and very helpful. They answer any question you may have. I have been there twice for service and it was quick and I was very happy with the service. More

Good experience My oil change went really smoothly, done much quicker than expected. The agent was friendly and tried to process paperwork in a timely manner. Waiti My oil change went really smoothly, done much quicker than expected. The agent was friendly and tried to process paperwork in a timely manner. Waiting area is nice. More

Great service I had a great experience at the dealership. Carlos was great and the whole staff worked with me. I will coming back to the dealership in the future. I had a great experience at the dealership. Carlos was great and the whole staff worked with me. I will coming back to the dealership in the future. More

Everyone is Friendly I always look forward to going to Herb Chambers Toyota because I know I will get the quality service and attention anyone would like to have. Every e I always look forward to going to Herb Chambers Toyota because I know I will get the quality service and attention anyone would like to have. Every employee is consistently wonderful. More

Tony is really excellent. Tony's service is really good. He'll do anything to help me. As far as possible to help customers to achieve the best solution. Tony's service is really good. He'll do anything to help me. As far as possible to help customers to achieve the best solution. More

A most pleasant, relaxed, enjoyable, experience! Luke Johnson, after greeting us warmly, listened carefully and attentively to our particular questions and concerns about what we were looking for in Luke Johnson, after greeting us warmly, listened carefully and attentively to our particular questions and concerns about what we were looking for in a new car. He told us about different features of the cars we were considering, and thoroughly answered any questions we had. Luke brought us to actually see some cars and explained the different features of them. Then he took us out for a test ride of the car we were most interested in, which is the one we did buy. We felt that Luke was really trying to help us get the right car for us. He was clear and concise in giving us the numbers of what the cost was for the car we wanted. We never felt rushed by Luke in making a final decision. Then he referred us to Mark Cunningham to do the final transaction. Mark was also pleasant, clear and thorough about the additional options and their costs. And when we were ready to take the car home, Luke spent time with us sitting in the car enthusiastically going over the different features and how to use them. Luke also said we can feel free to come back anytime we want or need to if we have any questions about our new car. To sum it up, buying a car from Herb Chambers Toyota of Boston has been a very positive experience. We heartily thank Luke and Mark! And also the other staff who were friendly and pleasant to us, including Jaclyn, who answered the phone and gave me helpful information when I first called, and Michael, the manager, who greeted us when we arrived and referred us to Luke. More

Great customer service every time Steve gave excellent customer service and I was very happy with the auto service I received. I desperately needed a car wash, so the complimentary car Steve gave excellent customer service and I was very happy with the auto service I received. I desperately needed a car wash, so the complimentary car wash coupon was so appreciated. I also spoke with Kenny in the dealership downstairs and he answered all my questions and was very helpful as well. More

RAV4 purchase Good experience . Haider and Ryan were very good and followed up. One observation: when put on hold on the phone, there is no background sound and so Good experience . Haider and Ryan were very good and followed up. One observation: when put on hold on the phone, there is no background sound and sometimes takes a while for the person to pickup, so not sure if the line got disconnected. More