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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,078 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,078 reviews

March 10, 2018

So far car is running great, So far my car is in great condition. I am sure service department will help me to keep my car like this in future as well . More

by Vickyice
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Yes we will! Thank you for your review!

March 09, 2018

Quick and easy I was in and out very quickly. It was just a routine service so there is really not much else to comment on. Thank you. More

by dfsimon
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review!

March 05, 2018

Costo Auto Program worked I was please to work with this dealership as part of the Costco Auto Program. I felt like I was treated professionally and courteously, like any other More

by LoriT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In-person, I mostly worked with Taso, Ryan McDonnell, Nelson Rodriguez Jr.
Mar 06, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Lori, for your feedback. We value your business and we hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

March 04, 2018

Salesman was exceptional and provided great customer care. An overall wonderful experience! A had a positive experience from beginning to end. I was very impressed by the time and consideration given me. I More

by Eileen k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Liang, Maggie Abbott
Mar 05, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Eileen! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

March 03, 2018

Disrespectful!!! Disrespectful person who’s not supposed to be dealing with customers for any reason. I don’t blame him if he can be like that and gets to keep his job More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clyde Chornovas
Mar 05, 2018 -

Herb Chambers Toyota of Boston responded

This is certainly concerning feedback and I'm sorry your experience. I would appreciate the opportunity to speak with you directly to further discuss your experience and hopefully restore your faith in us. Please contact me at HReske@HerbChambers.com at your earliest convenience. I hope to hear from you. Best, Howie Reske, General Manager

March 03, 2018

Always a satisfying experience I have always used this place for my Toyotas. I always had good experience. If you have to wait for your vehicle to be serviced you won't mind to si More

by singhsaab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : another service agent
Mar 05, 2018 -

Herb Chambers Toyota of Boston responded

We thank you for your business and look forward to working with you again in the future. Kind Regards, Howie Reske, General Manager

February 28, 2018

Best car buying experience ever! I highly recommend Herb Chambers for multiple reasons. Above all, they truly understood customer service. They answered all my questions over the phon More

by Pam B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde Chornovas, Jaclyn Quinn, Kadmiel Fenton
Mar 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Pam, for taking the time to share your experience with our team! I’m so glad to hear you had such an enjoyable visit. I will be certain to let the team know you spoke so highly of them. Thank you again for your business and for choosing us for your automotive needs! Best, Howie Reske, General Manager

February 25, 2018

Easy experience The dealership was easy, people were polite, the lounge area was just fine. I appreciated the low key, non-pressure oriented service that Mick provide More

by nlh
Recommend Dealer
Yes
Employees Worked With
Miklos Kamondi
Feb 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review and compliments to our team! I am so happy to know that Miklos was so helpful. Thank you again for your business! Best, Howie Reske, General Manager

February 24, 2018

Highlander Experience Thanks to Haider, he took his time and explained to me and my wife the details about our lease at Herb Chambers Boston. Truly a Highlander Experience More

by jino12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for the great feedback! I'm so glad you and your wife had a positive experience working with Haider! Please let us know if any other automotive needs arise in the future, as we are always happy to help! Best, Howie Reske, General Manager

February 24, 2018

Good quality of service, the price higher than the other 35% The quality of work and service are good, the price charged more than other small repair shop more than 30%,If your prices can be reduced, I will repa More

by hua wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Hua, for your review and compliments to our service team! Best, Howie Reske, General Manager

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