Herb Chambers Toyota of Boston

Positive Experience Buying a New Car Very happy to do business with Herb Chambers dealership. Stafania was my Costco contact and was friendly and most helpful in finding a car that matche Very happy to do business with Herb Chambers dealership. Stafania was my Costco contact and was friendly and most helpful in finding a car that matched my hybrid preferences. Carlos, who had helped my husband a find a new car a month earlier, was terrific at helping us to explore all available options in their lot. He was relaxed and encouraging - never pushy. We had to have my choice of car brought in from another lot and it arrived sooner than expected - the next day! Mark was terrific and made the purchase easy and relaxed. Carlos explained the basics of my new car and I was able to drive away with confidence. Both my husband and I are very happy with our new Highlanders and our experience buying from Herb Chambers. More

Happy with the service Service was very good .I got my car in very good condition. They did tire rotation and checked some out other parts I was very happy!! Service was very good .I got my car in very good condition. They did tire rotation and checked some out other parts I was very happy!! More

Love this dealership No hassle. Great sales and financing staff. Really care about the customer. The sales staff do not try to push add-ons that you don't need or want. No hassle. Great sales and financing staff. Really care about the customer. The sales staff do not try to push add-ons that you don't need or want. More

Great experience with Chino We had a great experience purchasing a car for lease with Chino (Giancarlo). He was very honest with us about the car features, what to expect from To We had a great experience purchasing a car for lease with Chino (Giancarlo). He was very honest with us about the car features, what to expect from Toyota, and was patient with our many questions. He showed us all of the new features, carefully reviewing what may or may not be useful for us based on where we park, how frequently we drive, etc. The only thing I would change about the experience is the amount of time we spent at the dealership and waiting for the car, but these were things that were completely out of Chino's control (e.g., we had to wait for the finance team to be ready for paperwork signing, the new car had to go to the body shop to fix a scratch). Overall, we would definitely recommend Chino specifically for anyone looking to buy a new car. More

service experience The service I got was nice and quick. Solved the problem with my car. It’s really good experience. Thanks for everyone! Looking forward to next one. The service I got was nice and quick. Solved the problem with my car. It’s really good experience. Thanks for everyone! Looking forward to next one. More

Great people, fast service From my initial call to getting back fixed car I was surrounded by great people. My car looks great. I am using Chamber for 20 years From my initial call to getting back fixed car I was surrounded by great people. My car looks great. I am using Chamber for 20 years More

Car service The service department was very good, I had my dog with me and there was a child that was teasing the dog so I had to move to the sales floor downstai The service department was very good, I had my dog with me and there was a child that was teasing the dog so I had to move to the sales floor downstairs to wait. I was sitting at the windowsill for 2 hours, I was not aware there was a waiting room with comfortable chairs and complimentary coffee. The people from the sales department passed by me hundreds of time and they didn’t care to asked me or guide me to the waiting room. I will continue to bring my car for service at this dealership; however, I will not buy any car from that sales department. More

Sean Cho - Service Sean was very knowledgeable and helpful. He kept me informed very step of the way and communicated everything that needed to be done and was very open Sean was very knowledgeable and helpful. He kept me informed very step of the way and communicated everything that needed to be done and was very open about what could be deferred; noting such in the service report. More

Very good experience Second deal with Herb Chambers Toyota of Boston, very pleased overall. Sales person Carlos Rivas was extremely nice, courteous and funny; he gave me t Second deal with Herb Chambers Toyota of Boston, very pleased overall. Sales person Carlos Rivas was extremely nice, courteous and funny; he gave me the rate I wanted for the lease and drove the car from Boston to Vermont where I live. Highly recommend this dealership, both sales & service departments. More