Back

Herb Chambers Toyota of Boston

Boston, MA

4.4
1,115 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -...
Contact Dealership
Today: 8:30 AM - 8:00 PM Open Now
View All Hours

32 Brighton Ave

Boston, MA

02134

Directions

By Type

Showing 1,115 reviews

January 10, 2025

Most overpriced Toyota service I've experienced in 40 years of owning Toyota's. Charged 219.99 for a 26.00 gas cap! Brake jobs 200 dollars over competitors. I will never return to this dealer. Think twic More

by Nrudman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yann Osse
Jan 13, 2025 -

Herb Chambers Toyota of Boston responded

Thank you for the review. I'm disappointed to hear that your experiences with our team have not met expectations and encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Howie Reske - General Manager - hreske@herbchambers.com

January 07, 2025

We recently purchased a used Toyota RAV4 Prime from Herb Chambers. Our salesperson was Mr. Bradley Herard. Bradley is an affable, cheerful young man with an infections laugh. The fact that he didn’t press More

by Smarsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley herard
Jan 08, 2025 -

Herb Chambers Toyota of Boston responded

Hi Smarsh! We're delighted to hear that Bradley made your experience at Herb Chambers Toyota of Boston enjoyable and pressure-free. It's great knowing he took the time to ensure you were comfortable with all the features of your Toyota RAV4 Prime. Thank you for sharing such a positive review!

January 05, 2025

Service easy to schedule and I received my car on time. No troubles and easy More

by paolaletizia2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Francois
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Herb Chambers Toyota of Boston responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Toyota of Boston

January 01, 2025

Bryan is very patient and helpful to resolve my special purchase process, try to make everything run smoothly. Manager Ted is also very efficient and attentive. More

by doriswang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hopkins
Jan 02, 2025 -

Herb Chambers Toyota of Boston responded

Doriswang, we're glad to hear that Bryan and Manager Ted provided you with attentive service at Herb Chambers Toyota of Boston. Thank you for sharing your experience!

January 01, 2025

They make purchasing a car so easy! ! What a stress free experience! Thank you for so your patience and help!! More

by CD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that your car-buying experience was stress-free at Herb Chambers Toyota of Boston! Thank you for the kind words, and we're always here to help if you need anything in the future.

December 31, 2024

I went into this branch location for some service and decided to go see the showroom. I was matched up with Carlos to take a look at the new Camrys. He was extremely knowledgeable and I can tell once I a More

by Parker
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Toyota of Boston responded

Parker, we're delighted to hear that Carlos made such a positive impression during your visit here at Herb Chambers Toyota of Boston. It's great knowing he provided thorough and knowledgeable assistance and we look forward to helping you find your next car when you're ready! Take care in the meantime!

December 14, 2024

Fast, easy, and great customer service! !! Takes away the fear of buying a new vehicle!!! More

by k-houghton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howie, Joe, theodore
Dec 16, 2024 -

Herb Chambers Toyota of Boston responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Toyota of Boston

December 06, 2024

The service and reception is really great. All the staff members are polite and they finished the service in time. More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Alcantara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah LaRiviere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Toyota of Boston! Thank you for highlighting the timely service and polite staff. We appreciate your feedback!

November 24, 2024

Howie and his team are excellent as usual, Great customer service from purchase until pickup of the vehicle today. More

by Dcbabineau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Zmudzien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Howie and the team provided excellent service throughout your experience at Herb Chambers Toyota of Boston. Thank you for sharing this positive feedback!

November 23, 2024

Excellent and very efficient service. They performed routine service on short notice and did it very quickly. More

by Bill Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yann
Nov 25, 2024 -

Herb Chambers Toyota of Boston responded

Bill, we're delighted to hear that our team at Herb Chambers Toyota of Boston could provide you with efficient service on short notice. Thank you for the positive feedback!

...
5
...