Herb Chambers Toyota of Boston

Service rating The checked boxes for excellence say it all. And the service manager — CK? — went above and beyond. Nothing much else to say except, “Keep up the good The checked boxes for excellence say it all. And the service manager — CK? — went above and beyond. Nothing much else to say except, “Keep up the good work.” More

Efficient summary of problems The service rep was very friendly and professional. My only regret was the cost of all the repairs and updated maintenance required. I went in expecti The service rep was very friendly and professional. My only regret was the cost of all the repairs and updated maintenance required. I went in expecting an oil change and state inspection, and ended up paying for a new muffler, spark plugs, brake alignment etc., I am sure these were all necessary, but I just wasn't expecting all the work. More

Always good service I came without an appointment for just a state inspection, but they found a problem that needed fixing. They managed to get everything done well withi I came without an appointment for just a state inspection, but they found a problem that needed fixing. They managed to get everything done well within the estimated time. More

Very professiona and accomodating to my needs It was a great experience they all work very hard to get me into my new Toyota tacoma,very friendly staff.would highly recommend checking out herb cha It was a great experience they all work very hard to get me into my new Toyota tacoma,very friendly staff.would highly recommend checking out herb chambers Toyota of Boston More

Perfect Service was fast and efficient. I've been coming to this location for years and have never experienced any issues. Staff very knowledgeable and help Service was fast and efficient. I've been coming to this location for years and have never experienced any issues. Staff very knowledgeable and helpful. More

Treated me like a human, researched questions, great price I looked up and down the entire East Coast for my car and eventually chose Herb Chambers of Toyota over all other dealers because they listened to my I looked up and down the entire East Coast for my car and eventually chose Herb Chambers of Toyota over all other dealers because they listened to my questions, researched the answers, and offered a great price. They understood that I had very specific desired features and did not unduly pressure me into buying a car that they already had on the lot (none of which suited my requests) but instead helped me to order the right car from the factory. Most other dealers treated me as if I were only good for "quick sale" and became less interested when they learned I would not fulfill that role. Stefania and Allen at Herb Chambers, though, listened to my requests and worked to fulfill my needs. They treated me like a PERSON, not just a sale. I had multiple questions that I could not answer through my own research, so they used their internal networks to discover the answer. And, after all that, still offered a great price. Even Mark in Finance treated me well, researching answers to my questions and explaining the packages in a way that made sense without pressuring the sale. I absolutely recommend working with each of them! Thank you for your commitment to giving me a customer experience that was different - and MUCH BETTER - than the other dealers. More

Amazing and honest!! I had been staying in the area, and was not familiar at all. Coming a ways out with a terrible car that I found was super unsafe to drive. Searched fo I had been staying in the area, and was not familiar at all. Coming a ways out with a terrible car that I found was super unsafe to drive. Searched for car dealers near me and I am so so glad I chose to come here ! I was able to trade in my car and financed out my very first car at such a reasonable price for a great quality car ! My first car buying experience at that ! They were hands down honest and made me feel so good !! I will always come out here if I ever needed anything else. A forever customer ! Amazing people thank you guys !!!! More

More than pleasantly surprised I just walked in after a frustrating experience with another dealership. Richard Zmudzien heard me out, spoke frankly and put some numbers down. Then I just walked in after a frustrating experience with another dealership. Richard Zmudzien heard me out, spoke frankly and put some numbers down. Then he took the time to bring a car in from another dealership because the one I was interested in had literally been sold during the time we talked. In only a few days, I had a new vehicle according to the specs I wanted and a good price. Rich, thanks for putting the wheels in motion... Giancarlo was a pleasure to interact with and a real help getting the car prepped. EJ was likewise a pleasure to talk with as we went through the financing. It's always great to see people working as a team. Thanks, and I've already recommended you to one friend. More

Excellent Great dealership Riad was incredible I would recommend this dealership to anyone and be sure to make my next purchase from here and be sure to get Great dealership Riad was incredible I would recommend this dealership to anyone and be sure to make my next purchase from here and be sure to get my service from here as well More

Recent experience My wife and I are new to Herb Chambers but our recent experience was excellent. We worked with Haider Amin on a lease and found him to be most thought My wife and I are new to Herb Chambers but our recent experience was excellent. We worked with Haider Amin on a lease and found him to be most thoughtful, professional and with excellent human skills. I would certainly recommend this dealer and staff on the basis of our experience. Michael St. Clai More