Herb Chambers Toyota of Boston

Rich was amazing to work with. He was thorough, professional, accommodating. Buying a car from him was truly a great experience. I would recommend him highly. professional, accommodating. Buying a car from him was truly a great experience. I would recommend him highly. More

Great Service Car was promised on time, work was done well. I needed additional service than what I went in for but the additional services made sense and addressed Car was promised on time, work was done well. I needed additional service than what I went in for but the additional services made sense and addressed a suspected problem. Overall, it was great. Would highly recommend this dealership. More

Sean helped me right away even without an appointment and very clearly explained the issue with my tire and offered solutions. He also gave advice on some other items very clearly explained the issue with my tire and offered solutions. He also gave advice on some other items More

Fabulous experience My experience at Herb Chambers Toyota was excellent! I live on the Cape and had difficulty locating the car I wanted in the color I wanted. After tr My experience at Herb Chambers Toyota was excellent! I live on the Cape and had difficulty locating the car I wanted in the color I wanted. After trying two other dealerships with no luck, HC was able to locate the car in the right color with everything I wanted. Everyone I dealt with was friendly, helpful and professional, especially Allen, Stefania, Chris and Anderson. More

Excellent service Could have not been more happy with the excellent service I got from Gary François. He went beyond my expectations.Best employee Herb Chambers could h Could have not been more happy with the excellent service I got from Gary François. He went beyond my expectations.Best employee Herb Chambers could have More

Great service! I was at Herb Chambers for Toyota airbag changing. Everything was done fast and I got report and helpful advlce. Thanks to Steve Shlossman, service re I was at Herb Chambers for Toyota airbag changing. Everything was done fast and I got report and helpful advlce. Thanks to Steve Shlossman, service representative. More

always reliable i always get great service here. it's easy to get an appointment, the car is always ready when they say it will be, and they explain everything they i always get great service here. it's easy to get an appointment, the car is always ready when they say it will be, and they explain everything they need to do, and give you a price before they do anything. i have always found them to be honest and fair, unlike many other dealerships i have dealt with over the years. More

Clyde was Disrespectful and Hostile. Extremely unpleasant experience with Clyde Chornovas (Pre owned Sales Manager). Scheduled an appointment by phone to look at a used vehicle. When we a Extremely unpleasant experience with Clyde Chornovas (Pre owned Sales Manager). Scheduled an appointment by phone to look at a used vehicle. When we arrived and were directed to Clyde, we were immediately met with hostility and were told he was unaware that we were coming in. No reports regarding the inspection of the vehicle or the car fax were printed and Clyde initially refused to print them for us, telling us we could "find them online ourselves." Before showing us any details of the car, or the car itself, he asked, "how and when will you be paying for this car?" We explained that we wanted to see the car first and he said, "Let's not get ahead of ourselves." I am unsure how we are "getting ahead of ourselves" by simply asking to see the car we would be spending thousands of dollars on. We insisted we see the results of the "160 point inspection" first and he said it was not possible to get any sort of documentation. After much persistence he finally went to the service department and came back with a "repair estimate" which included air filter, oil change, and all new break pads and rotors, but still did not show us what the inspection revealed only insisting that they "don't sell bad cars." Other sales reps within the company could tell how poorly the sale was going and were coming over to chat while Clyde was upstairs in the service department to try to improve our experience. However, nothing could change our minds after the blatant disrespect we had experienced with Clyde. I have never encountered such a rude sales person and we will certainly never be back. More

Service I've been getting my car serviced here since I brought it and never had a problem or complaint . I will always bring my car to this location I've been getting my car serviced here since I brought it and never had a problem or complaint . I will always bring my car to this location More