Herb Chambers Toyota of Boston

The Herb Chambers Service Agreement prominently displayed in the customer waiting area at Boston's Brighton Avenue Toyota, states that the highest customer service will be provided in the service and repair in the customer waiting area at Boston's Brighton Avenue Toyota, states that the highest customer service will be provided in the service and repair of your vehicle. Not previously serviced by this Toyota facility, I can unequivocally state that with very short notice near closing on a dismal Friday under trying circumstances, thanks to the extraordinary customer service managed by Mr. Daniel Camara, Service Director, my Toyota was fully repaired- and no less than in a sincerely courteous and competent manner. My enthusiastic thanks and compliments to Mr. Camara the staff at Toyota on Brighton Avenue for truly providing the highest customer service. More

Fast, fair and personable. I have had the best experiences here in 40+ years of buying cars. They are fair, fast and easy to work with. I particularly note that Ryan is wonderf I have had the best experiences here in 40+ years of buying cars. They are fair, fast and easy to work with. I particularly note that Ryan is wonderful and Carlos and Allen are also great to deal with. More

It was faster than expected. My car was taken immediately. The manager helped me by getting the car and driving toward the exit. Thank you. immediately. The manager helped me by getting the car and driving toward the exit. Thank you. More

Efficient They outlined what they expected was to be done and then reviewed it when it was done. I was able to stay and wait for the car and they provided comfo They outlined what they expected was to be done and then reviewed it when it was done. I was able to stay and wait for the car and they provided comfortable surroundings for me to do so. More

Recall I am very please for the services and overall inspection. The associate “Tereza” so friendly and professional. The technician “Tony Chan is very kno I am very please for the services and overall inspection. The associate “Tereza” so friendly and professional. The technician “Tony Chan is very knowledgeable about the vehicle and explained very clear about the issue. Every time I come for the service, I always received a warm welcome. More

Exceptional Service Department Had a great experience in the Service Department. Tereza is very professional and relatable. She explained the things that needed to be performed an Had a great experience in the Service Department. Tereza is very professional and relatable. She explained the things that needed to be performed and made recommendations based on the multi-point inspection. Didn't pressure me to have them done. I would definitely do business with this Service Department again. More

Great Service Rich and Emil were great to work with. They made the entire process of leasing a new car a great experience - and we drove away with a new car with Rich and Emil were great to work with. They made the entire process of leasing a new car a great experience - and we drove away with a new car within a few hours. More

Nice car and professional sales men. Although there is a small problem about the front bump, sales manager promises me to fix everything. I didn’t get any discount from the price but I hope and believe the small problem about the front bump, sales manager promises me to fix everything. I didn’t get any discount from the price but I hope and believe the car and service in the future deserve the price. If so, I will definitely refer the store to my friends. More

Understood, analysed, and solved my problem Steve Shlossen quickly identified what my problem might be, and the service people found the actual cause and corrected it. This is the experience I'v Steve Shlossen quickly identified what my problem might be, and the service people found the actual cause and corrected it. This is the experience I've always had with Steve and this dealership. More

Efficient scheduled maintenance When I dropped my car off in the morning, Daniel quickly checked me in and discussed the work to be done in the scheduled maintenance. When I picked i When I dropped my car off in the morning, Daniel quickly checked me in and discussed the work to be done in the scheduled maintenance. When I picked it up later that day, Sean detailed the work that had been done, and I was on my way. Just an efficient and high quality experience. More