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Herb Chambers Toyota of Boston
Boston, MA
1,120 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,120 reviews
March 13, 2025
Thank you, Gary Francois and staff. As always, very pleased with the excellent customer service. I was notified via phone call and sent a video of progress of my vehicle while it was be As always, very pleased with the excellent customer service. I was notified via phone call and sent a video of progress of my vehicle while it was being worked on. Having worked in customer service for more than four decades. I'm familiar with the challenges. I was treated professionally and courteously by everyone. The staff always goes the extra mile. Too often, superior service goes unrecognized and unrewarded. While some folks are quick to complain, few happy customers take the time to compliment. Kudos to all the staff-Sincerely, Carole Uminski More
by Carole
Employees Worked With
March 04, 2025
Excellent customer service. I was informed of progress as it was being done. Fast, and efficient. I was informed of progress as it was being done. Fast, and efficient. More
by lowe_9
Employees Worked With
March 03, 2025
I had a great experience buying my new car! I worked with Adam and Sam and both were courteous, helpful and very supportive of my decision! Made me feel very comfortable and confident with that I worked with Adam and Sam and both were courteous, helpful and very supportive of my decision! Made me feel very comfortable and confident with that decision! More
by peggymc617
Employees Worked With
Adam Shabana in sales and Sam in finance
February 17, 2025
Carlos was very helpful and informative. Glad to do business with him. Looking forward to driving the car off the lot. Glad to do business with him. Looking forward to driving the car off the lot. More
by Luke
February 17, 2025
I found Herb Chambers of Boston to be professional, well organized, and prepared for my visit. Everyone that I spoke to that day was kind, helpful, and more than happy to help me. I couldn’t have asked for organized, and prepared for my visit. Everyone that I spoke to that day was kind, helpful, and more than happy to help me. I couldn’t have asked for anything more! More
by Camry Girl
February 01, 2025
Drove in for an inspection sticker. Sean wrote up my service order as soon as I walked up to the desk. My car was done within 20 minutes. Made my day. Sean wrote up my service order as soon as I walked up to the desk. My car was done within 20 minutes. Made my day. More
by dpromano
Employees Worked With
January 25, 2025
over charge labor 1352$ for fix the small wire and did a very bad job. very bad job. More
by binkuang
