Herb Chambers Toyota of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Several problems with them:1. After putting a deposit Several problems with them: 1. After putting a deposit down, they never contacted me when they said they would about the status of my purchase. Not e Several problems with them: 1. After putting a deposit down, they never contacted me when they said they would about the status of my purchase. Not even to say, they are still working on it. 2. During the purchase, they told me very little about the car. My mother bought a Toyota a month later in NY and got a full lesson on all the new technology/features. 3. They missed filling out a form and asked me to come in the next day after the purchase. One good part is that after I refused, they came to my house to get the signature. 4. Several months later I discovered they randomly entered incorrect information in the registration indicating that the car is garaged in a different city, which messed up the excise tax. Now, I need to go in again to sign more forms for their mistake. More
It was a pleasure working with Teresa Guzman. I waited in the showroom this time and it was roomier with better bathrooms (would prefer more comfortable seats for a 2 hour wait). I was happy to receive th in the showroom this time and it was roomier with better bathrooms (would prefer more comfortable seats for a 2 hour wait). I was happy to receive the service record on line. More
When I located the car I wanted. I sent a inquiry, and received a prompt response from Anderson, set up a appointment to see car. Richard and Allen where great from start to finish! As well as their Finan received a prompt response from Anderson, set up a appointment to see car. Richard and Allen where great from start to finish! As well as their Finance Specialist Luke who made sure I was satisfied. I'm very happy with my purchase Would definitely recommend Herb Chambers Toyota of Boston More
Surveys with predetermined answers are of no value much more informative if respondent uses own experience rather than "canned" reply. If the service is satisfactory then it should be able to stand on much more informative if respondent uses own experience rather than "canned" reply. If the service is satisfactory then it should be able to stand on its own More
Unacceptable for a Toyota dealership worst in the USA Really not sure how this place has 'good' reviews. At Herb Chambers in Boston I was discriminated and treated unfairly as a minority - young woman. Really not sure how this place has 'good' reviews. At Herb Chambers in Boston I was discriminated and treated unfairly as a minority - young woman. Don’t waste your time or money going to this terrible Toyota dealership. I have been to dealerships across the entire country (at least 7 states) for servicing my Toyota Corolla and this by far is the Most expensive and Worst service – exactly those two things. I will not recommend this place as they will rip you off and charge you 20X the amount for parts/ labor. I don’t like to leave negative reviews for businesses however I really felt that they try to take it vantage of me when all I needed was brakes rotors and brake pads. Even after a full day of service in the shop no one called me to tell me the vehicle was ready for pick up. You would think being such a wonderful brand and company that this branch would would have better service. The deal was to get ALL brake pads/rotors for $550 and yet I paid $763 for only TWO rear brake pads / rotors and a rear caliper for a cheap Toyota Corolla, criminal charges and actions. WOW silly me for going to what I *thought* was a reputable company/dealership. More
Excellant Using for over five years. Excellent across the board. We love our Hybrid Toyota Highlander - the most comfortable and reliable car we have ever owned Using for over five years. Excellent across the board. We love our Hybrid Toyota Highlander - the most comfortable and reliable car we have ever owned. We bought it at Herb Chambers Toyota. More
I had a not so great experience during my visit yesterday. Maybe salesman was nice at the beginning. He showed me the car I want to test drive. He really explain any features that may convince me t yesterday. Maybe salesman was nice at the beginning. He showed me the car I want to test drive. He really explain any features that may convince me to purchase it. Only a few highlights. Felt a lot of pressure when it came down to the numbers and I bailed. I bought from another place. More
Great dealership This is the second car I have purchased from Herb Chambers Toyota of Boston. I would not hesitate to go back again when the need arises. Everyone I de This is the second car I have purchased from Herb Chambers Toyota of Boston. I would not hesitate to go back again when the need arises. Everyone I dealt with was courteous and very professional. More
Good service Brought my car in for recall service. Relatively, good customer service. Was also trying to have a ac system diagnosis done due to the ac is blowing w Brought my car in for recall service. Relatively, good customer service. Was also trying to have a ac system diagnosis done due to the ac is blowing warm air in hot weather. But $300 seems too expensive to have it diagnosed. More
As always everyone at this dealership is top notch to work with! From management, to sales, to finance you are treated like royalty. If you are looking for a dealership that actually will take the time work with! From management, to sales, to finance you are treated like royalty. If you are looking for a dealership that actually will take the time to chat with you to find out what YOUR needs are look no further. I just leased my third car and I am a customer for life! More