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Herb Chambers Toyota of Boston
Boston, MA
1,076 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,076 reviews
January 10, 2021
very pleasant experience from beginning to end. highly recommend them. i have been a customer of the herb chambers company for we over 35 years. recommend them. i have been a customer of the herb chambers company for we over 35 years. More
by Matt
January 08, 2021
Kudos to Steve... always helpful. Very much appreciate their business center to keep on working while waiting and the little snacks/coffee stand they have when you need comfort food because your car just their business center to keep on working while waiting and the little snacks/coffee stand they have when you need comfort food because your car just broke down and they were kind enough to get you in the same day! Just thank you! More
by Witness
December 31, 2020
customer service was truly exceptional! The staff are polite and helpful. Wait time was reasonable and the atmosphere was welcoming Thank you for all you do. polite and helpful. Wait time was reasonable and the atmosphere was welcoming Thank you for all you do. More
by dsmarvel
Employees Worked With
December 31, 2020
I had an amazing service , every employee I met was so friendly , easy going And goes far and beyond to give you that extra care.especially Ahmed who helped me , he was phenomenal!! friendly , easy going And goes far and beyond to give you that extra care.especially Ahmed who helped me , he was phenomenal!! More
by Jalal
December 14, 2020
I worked with Haider buying my 2021 Mercedes GLS. He went above and beyond to give me a great experience and buy the car that fits my needs. Thank you Haider. As a result I will be buying my second car from above and beyond to give me a great experience and buy the car that fits my needs. Thank you Haider. As a result I will be buying my second car from Mercedes. More
by Jelmassih
Employees Worked With
December 11, 2020
I had a problem that needed immediate attention, and it was provided. Having brought my car in I was able to take advantage of the winter service special, and everything was completed in very good time. was provided. Having brought my car in I was able to take advantage of the winter service special, and everything was completed in very good time. More
by danswhite
December 01, 2020
This is the fifth car we have bought here and will probably continue to do so. Thank you for your support. Look forward to the next one. probably continue to do so. Thank you for your support. Look forward to the next one. More
by mcoonan
November 09, 2020
I am not able to drive at this time- Teresa arraigned for Juan to pick up and return our car for service. The service department did its usual outstanding job. Thanks to the entire dealership. Juan to pick up and return our car for service. The service department did its usual outstanding job. Thanks to the entire dealership. More
by kastros
Employees Worked With
November 04, 2020
The technicians at this location neglected to put in clips on the calipers when installing the brakes/rotors of the vehicle I brought in for service. Luckily, Pep Boys was able to quickly identify this clips on the calipers when installing the brakes/rotors of the vehicle I brought in for service. Luckily, Pep Boys was able to quickly identify this problem and installed this for me. I brought the vehicle back in for service in order to verify that there were no secondary issues with brakes/rotors, since the vehicle had been driven for over 20 miles. Instead of demonstrating concern and apologizing for their negligence, I was confronted with skepticism and annoyance. The only time I received an apology was after sending a text to the service director requesting that he verify that the technician did in fact verify that there were no secondary issues with the brakes/rotors. As I explained to the director at that time, though it was concerning that this mistake was made, what was more horrific was the nonchalant attitude that individuals exhibited on this day. This was a very disappointing experience and definitely felt the need to write a review about it. More
by Disappointed Customer
Employees Worked With
October 22, 2020
Teresa is very efficient and kind. She always tries to find a good deal. The service is timely and the location is in very convenient area. find a good deal. The service is timely and the location is in very convenient area. More
by Krchin
Employees Worked With
