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Herb Chambers Toyota of Boston

Boston, MA

4.5
1,076 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,076 reviews

June 21, 2021

I have been there long time very good service and good serving I love it. More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Toyota of Boston responded

We are honored to receive your support, Thomas. Thank you! - Herb Chambers Toyota of Boston Team

Jun 21, 2021 -

Thomas responded

I have been there long time very good service and good serving I love it.

June 16, 2021

Responsables, amables, atentos,,comunicativos,amigables,diestros,contentos,repeto, cordial,congruentes,auditivos,presentacion,higiene, logistica, espacio,organizado, equipo More

by Davidtroya9288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Herb Chambers Toyota of Boston responded

¡Gracias por las amables palabras!

June 15, 2021

I bought the car 6/8/2021 and I haven't received the car yet that is not okay I am very disappointed other than that everything is good More

by tayeboston
Recommend Dealer
Yes
Employees Worked With
Giancarlo Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your honest review. We apologize for the delay and hope you will reach out with any questions, Howie Reske - General Manager - hreske@herbchambers.com

June 03, 2021

Ahmad at Herb Chambers was friendly and informative. I never felt a hard sell. He taught us about all the new features in our new Prius Prime. More

by melisburns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Naeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Herb Chambers Toyota of Boston responded

We are so happy to hear that Ahmad could take great care of you at Herb Chambers Toyota of Boston! Thanks for coming in!

May 26, 2021

I Bought my Yaris here new in 2013 and they’ve taken good care of it since. I appreciate its treated like a new car. More

by diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Herb Chambers Toyota of Boston responded

Thank you, Diane! We're glad to hear it and appreciate you choosing our service team to care for your baby! – Herb Chambers Toyota of Boston

May 23, 2021

Great service and customer care. I like the way he advise you about what you need to be done and if not what will happen n More

by rodypaul30
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

rodypaul30 responded

Great work done

May 24, 2021 -

Herb Chambers Toyota of Boston responded

We are so happy our Herb Chambers Toyota of Boston team earned your five stars. Thanks so much!

May 19, 2021

They are professional customer service and They advise me how to keep my car clean. Sean i know him for a long time and he is the best. Thank you so much. More

by Sintayehu or Adama Taxi inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Toyota of Boston responded

We're so happy to read this review! Thank you so much for the great feedback! We'll share your five-star review with Sean so they know how much you appreciate them! See you next time! - Herb Chambers Toyota of Boston

May 18, 2021

Staff is always friendly and helpful. Have never waited longer than expected and always given an explanation if service that was provided in a professional way More

by mbxccoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your kind words about our team! We're grateful for your support and look forward to your next visit with us here at Herb Chambers Toyota of Boston!

May 18, 2021

Service is always professional. Staff is polite, courteous, and prompt. Service staff communicate well. Received 2 calls explaining the issue with my tires and maintenance required light. The call More

by Raymie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Toyota of Boston responded

Raymie, we are so glad to hear that you had such a great time at Herb Chambers Toyota of Boston! Thank you!

May 17, 2021

I'm always apprehensive when going to a dealership for repairs, but my experience working with Dan and Sean was amazing! They worked incredibly fast to get my car looked at and address the issues I was de More

by toyotarav4servicerqst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Herb Chambers Toyota of Boston responded

We are so happy to hear that you had a great time working with our team at Herb Chambers Toyota of Boston! Thank you so much for taking the time to tell us about your visit!

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