Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Toyota of Boston
Boston, MA
1,076 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,076 reviews
August 10, 2021
As scheduled. Kept me informed during the service. I waited while the service was done. They explained the results of the service and ratings. Been a satisfied customer for over 20 years b waited while the service was done. They explained the results of the service and ratings. Been a satisfied customer for over 20 years b More
by savagej48
July 22, 2021
I have received excellent service at Herb Chambers Toyota of Boston for over r10 years. This is how I would describe the service: they go the extra mile! Last Saturday, I brought my van in for inspection of Boston for over r10 years. This is how I would describe the service: they go the extra mile! Last Saturday, I brought my van in for inspection and 3 things needed repair - front brakes, engine belt, and alternator (my van is 17 years old). The repairs were done quickly and efficiently. The service department folks that have helped me most recently - Sean and Tereza - are wonderful. I've noticed that ALL the staff (Daniel, Sean, Gary, Tereza, Steve, Christos, Howie) are professional, helpful and make sure the job is done well. I have not met the mechanics, but I know that they're expert because my van is still doing fine at 157,000 miles! I'm a very happy customer. More
by VanCustomer
Employees Worked With
July 22, 2021
Excellent communication with all personnel we have dealt with. Totally clear about price of service, appointment times available, answer all questions and the report of their work was clear and accurate. with. Totally clear about price of service, appointment times available, answer all questions and the report of their work was clear and accurate. Work was completed in a very timely manner. All staff are very pleasant!!! More
by nursepeggy8
Employees Worked With
Other Employees :
I don’t know the names of the other people but all were excellent!
July 22, 2021
Tereza Guzman was very attentive and she did excellent job! The service just take a couple horas . The waiting area was very comfortable. Coffee and cold water is as complimentary for waiting ! job! The service just take a couple horas . The waiting area was very comfortable. Coffee and cold water is as complimentary for waiting ! More
by cbrazrio
Employees Worked With
July 12, 2021
Capable,.cordial service. Purchase of a used, pre certified vehicle went as smoothly as one could hope. Reception, Sales, Finance personnel all excellent. Highly recommended certified vehicle went as smoothly as one could hope. Reception, Sales, Finance personnel all excellent. Highly recommended More
by Allen W
July 11, 2021
I took my car for service and i didn’t wait to long in the waiting area I appreciate it and thank you so much for a great service the waiting area I appreciate it and thank you so much for a great service More
by desireguylene
Employees Worked With
July 08, 2021
It was so easy to book online! Sean and everyone at the Herb Chambers Toyota Boston was just awesome! I had my car detailed. The price was affordable and it was a job well done! Nothing better than a clea Herb Chambers Toyota Boston was just awesome! I had my car detailed. The price was affordable and it was a job well done! Nothing better than a clean car! More
by jramkissoon_3
Employees Worked With
June 25, 2021
Excellent service. Allen was very helpful, informative, and attentive. Would recommend. and attentive. Would recommend. More
by sheftall
Employees Worked With
