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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,088 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,088 reviews

December 19, 2021

I had a last minute repair on a Saturday afternoon. Sean Cho the service advisor at Toyota of Boston said it would be no problem. They’d take care of it right away. Sean handled the issue skillfully and mad More

by rydair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Herb Chambers Toyota of Boston responded

We couldn't ask for a better review! Sean and our team will appreciate your kind sentiment. We look forward to working with you next time at Herb Chambers Toyota of Boston!

December 16, 2021

The entire buying experience was excellent. Clyde the Sales Manager kept me posted regularly on my RAV4 from factory to arrival at dealership Luke the Finance Manager carefully went over the warranty op More

by Jpbdlal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde , Luke
Dec 16, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for leaving Herb Chambers Toyota of Boston this awesome five-star review! We are so happy to hear we've made this a memorable experience!

December 10, 2021

i was very upset with my visit today. i called them regarding problem and already knew what it was and they changed me to tell me the same thing More

by P.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Cho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Herb Chambers Toyota of Boston responded

We're sorry to hear about this experience. We value feedback and use this information to improve customer satisfaction. I encourage you to reach out to me at your earliest convenience to discuss this in more detail and find a resolution. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

December 09, 2021

This was my first experience in buying a car by me. I was very worried, because I did not know how long the registration process would take and how it would happen .. I would like to say that if you ar More

by Olena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christos Pesirides
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Herb Chambers Toyota of Boston responded

Olena, thank you so much! Herb Chambers Toyota of Boston appreciates you so much! These are such kind words and we really appreciate your review.

December 05, 2021

Mingfei was nice and responsive and we appreciated his honesty! He was good to work with. More

by Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefania D’Amato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Herb Chambers Toyota of Boston responded

Thanks for the fantastic feedback, Marie - Mingfei will be so happy to hear it! We appreciate you trusting Herb Chambers Toyota of Boston with your business and look forward to seeing you again next time!

December 05, 2021

I thought that they were the best dealer when I bought my car there 17 years ago. And today, I was very impressed with their service. They quickly diagnosed a rather subtle problem and solved the problem in More

by Efb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Herb Chambers Toyota of Boston responded

Thank you so much for the wonderful review! We appreciate you trusting Herb Chambers Toyota of Boston with your vehicle and are glad to hear that our team was helpful to you during your visit. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can assist you with!

December 02, 2021

Friendly, knowledgeable, efficient. Richard made the whole process effortless. I am thrilled with the car and the service. More

by curtm1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Zmudzien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your kind review! It means a lot to hear that you're happy and we hope we have the opportunity to serve you again in the future! - The Herb Chambers Toyota of Boston Team

December 01, 2021

Very pleasant experience at this service center. The staff was very nice and informative and the service was very efficient. I will definitely be coming back for my next service! More

by lstock23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Herb Chambers Toyota of Boston responded

We're so happy to hear this! Thank you for visiting our team here at Herb Chambers Toyota of Boston. We look forward to seeing you again next time!

November 24, 2021

Carlos is a kind person professional and knowledgeable I’m very happy with the service More

by guilepaz_12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for the wonderful feedback about your experience with Carlos! It was a pleasure having you visit us here at Herb Chambers Toyota of Boston and we hope to see you again in the future!

November 21, 2021

Wonderful service and very knowledgeable staff. Prices are reasonable and fair. Highly recommend this dealer for service. More

by jcno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your positive feedback about Herb Chambers Toyota of Boston! We appreciate your business and look forward to your next visit!

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