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Herb Chambers Toyota of Boston

Boston, MA

4.5
1,075 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,075 reviews

December 09, 2021

This was my first experience in buying a car by me. I was very worried, because I did not know how long the registration process would take and how it would happen .. I would like to say that if you ar More

by Olena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christos Pesirides
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Herb Chambers Toyota of Boston responded

Olena, thank you so much! Herb Chambers Toyota of Boston appreciates you so much! These are such kind words and we really appreciate your review.

December 05, 2021

I thought that they were the best dealer when I bought my car there 17 years ago. And today, I was very impressed with their service. They quickly diagnosed a rather subtle problem and solved the problem in More

by Efb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Herb Chambers Toyota of Boston responded

Thank you so much for the wonderful review! We appreciate you trusting Herb Chambers Toyota of Boston with your vehicle and are glad to hear that our team was helpful to you during your visit. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can assist you with!

December 05, 2021

Mingfei was nice and responsive and we appreciated his honesty! He was good to work with. More

by Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefania D’Amato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Herb Chambers Toyota of Boston responded

Thanks for the fantastic feedback, Marie - Mingfei will be so happy to hear it! We appreciate you trusting Herb Chambers Toyota of Boston with your business and look forward to seeing you again next time!

December 02, 2021

Friendly, knowledgeable, efficient. Richard made the whole process effortless. I am thrilled with the car and the service. More

by curtm1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Zmudzien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your kind review! It means a lot to hear that you're happy and we hope we have the opportunity to serve you again in the future! - The Herb Chambers Toyota of Boston Team

December 01, 2021

Very pleasant experience at this service center. The staff was very nice and informative and the service was very efficient. I will definitely be coming back for my next service! More

by lstock23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Herb Chambers Toyota of Boston responded

We're so happy to hear this! Thank you for visiting our team here at Herb Chambers Toyota of Boston. We look forward to seeing you again next time!

November 24, 2021

Carlos is a kind person professional and knowledgeable I’m very happy with the service More

by guilepaz_12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for the wonderful feedback about your experience with Carlos! It was a pleasure having you visit us here at Herb Chambers Toyota of Boston and we hope to see you again in the future!

November 21, 2021

Wonderful service and very knowledgeable staff. Prices are reasonable and fair. Highly recommend this dealer for service. More

by jcno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your positive feedback about Herb Chambers Toyota of Boston! We appreciate your business and look forward to your next visit!

November 17, 2021

Quick and easy service department. Friendly and efficient. Even called to let me know my inspection was up this month. More

by tnyilis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Herb Chambers Toyota of Boston responded

Glad we were able to provide you with a quick service appointment! See you next time! -Herb Chambers Toyota of Boston

November 15, 2021

I have been with them for years and have nothing but positive things to say. They are courteous, thorough, and responsible in every way. More

by Pete
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your loyal business! We're truly grateful for all of your support over the years and look forward to your next visit with us here at Herb Chambers Toyota of Boston!

November 09, 2021

Very consistent. Everyone is polite and not pushy on extras. The car always runs fine when we leave. More

by Debbie.flionis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for being a Herb Chambers Toyota of Boston customer, Debbie! We appreciate your review and look forward to your next visit!

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