Back

Herb Chambers Toyota of Boston

Boston, MA

4.4
1,088 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

32 Brighton Ave

Boston, MA

02134

Directions

By Type

Showing 1,088 reviews

March 20, 2022

Salesperson Dean Li is great and knowledgeable, and the service is wonderful! Would definitely recommend here! More

by Wonderful experience
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Herb Chambers Toyota of Boston responded

We are so happy Dean gave you such excellent care! Thank you for coming to Herb Chambers Toyota of Boston!

March 07, 2022

Pablo is the most decent person I have ever seen very knowledgeable and friendly he is an asset to the company. He never Pressured while I was doing business with him, I felt that I have known him for lo More

by merriehaile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Herb Chambers Toyota of Boston responded

This is the best review we've seen in a long time! Thank you for leaving such kind words for Pablo and the team! - Herb Chambers Toyota of Boston

March 03, 2022

I could make an appointment. The service was prompt. The service advisor was helpful and courteous. More

by paulflaherty2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Herb Chambers Toyota of Boston responded

We're glad our service team could make the process easier! Thank you, Paul! - Herb Chambers Toyota of Boston

March 02, 2022

Mr. Rrancois & Dan are Professional , Courteous, Knowledgeable, Managers, More Managers like them are the Best More

by maureenkatz15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Herb Chambers Toyota of Boston responded

We're glad our team made this a great experience for you, Maureen! Thank you for being a Herb Chambers Toyota of Boston customer!

February 28, 2022

I want To give zero star because I done service and they never check my tire pressure never put the windshield washer the never done the multi point inspection less on the invoice it was saying no inspectio More

by gurmukh banwait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernesto
Mar 15, 2022 -

Herb Chambers Toyota of Boston responded

We're disappointed to read this review. We expect better for our clients. We understand your frustration and encourage you to please reach out so we can discuss this experience and find a resolution. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

February 25, 2022

The customers services are wonderful. I am recommended this place to anyone who looking for good services More

by Jbhyppolite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perkings
Feb 28, 2022 -

Herb Chambers Toyota of Boston responded

Thank you so much! It means a lot to hear that our team earned your recommendation and we hope to see you again next time here at Herb Chambers Toyota of Boston!

February 20, 2022

It was great there and great service I’m going there next time when I need it More

by Zito
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your review, Zito! We look forward to seeing you next time at Herb Chambers Toyota of Boston!

February 18, 2022

I am usually cynical about bringing my car to a dealer for service because they have a reputation of being expensive etc. But Herb Chambers Toyota Brighton has always been good to me, I've been taking my More

by brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Boston responded

We're happy we could surprise you and earn your business all these years, Brenda! Thank you for being a loyal Herb Chambers Toyota of Boston customer!

January 29, 2022

Outgoing personality. Knows her stuff, super asset to the staff. Best survivor assist on the planet. More

by jimjadul
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Guzman
Feb 01, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the kind review! We're so glad you enjoyed working with Tereza and we'll be sure to share this wonderful feedback with her. Thanks for visiting Herb Chambers Toyota of Boston and please don't hesitate to reach out if we can be of service again in the future!

January 24, 2022

Great hospitality and customer service. I have always been impress with the level of customer More

by wmbah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Herb Chambers Toyota of Boston responded

We're glad to hear that we've made your visit to Herb Chambers Toyota of Boston so enjoyable! Thank you for coming to see us!

...
27
...