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Herb Chambers Toyota of Boston

Boston, MA

4.5
1,075 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,075 reviews

March 02, 2022

Mr. Rrancois & Dan are Professional , Courteous, Knowledgeable, Managers, More Managers like them are the Best More

by maureenkatz15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Herb Chambers Toyota of Boston responded

We're glad our team made this a great experience for you, Maureen! Thank you for being a Herb Chambers Toyota of Boston customer!

February 28, 2022

I want To give zero star because I done service and they never check my tire pressure never put the windshield washer the never done the multi point inspection less on the invoice it was saying no inspectio More

by gurmukh banwait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernesto
Mar 15, 2022 -

Herb Chambers Toyota of Boston responded

We're disappointed to read this review. We expect better for our clients. We understand your frustration and encourage you to please reach out so we can discuss this experience and find a resolution. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

February 25, 2022

The customers services are wonderful. I am recommended this place to anyone who looking for good services More

by Jbhyppolite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perkings
Feb 28, 2022 -

Herb Chambers Toyota of Boston responded

Thank you so much! It means a lot to hear that our team earned your recommendation and we hope to see you again next time here at Herb Chambers Toyota of Boston!

February 20, 2022

It was great there and great service I’m going there next time when I need it More

by Zito
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your review, Zito! We look forward to seeing you next time at Herb Chambers Toyota of Boston!

February 18, 2022

I am usually cynical about bringing my car to a dealer for service because they have a reputation of being expensive etc. But Herb Chambers Toyota Brighton has always been good to me, I've been taking my More

by brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Boston responded

We're happy we could surprise you and earn your business all these years, Brenda! Thank you for being a loyal Herb Chambers Toyota of Boston customer!

January 29, 2022

Outgoing personality. Knows her stuff, super asset to the staff. Best survivor assist on the planet. More

by jimjadul
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Guzman
Feb 01, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the kind review! We're so glad you enjoyed working with Tereza and we'll be sure to share this wonderful feedback with her. Thanks for visiting Herb Chambers Toyota of Boston and please don't hesitate to reach out if we can be of service again in the future!

January 24, 2022

Great hospitality and customer service. I have always been impress with the level of customer More

by wmbah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Herb Chambers Toyota of Boston responded

We're glad to hear that we've made your visit to Herb Chambers Toyota of Boston so enjoyable! Thank you for coming to see us!

January 21, 2022

When I come to the Toyata Service Center, Ms Teresa and Mr Mynor put my worries at rest. They take care of my Sequoia and Ms Teresa always let's me know when service is due. I am a very happy long time cus More

by Addison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mynor
Jan 24, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for trusting the Herb Chambers Toyota of Boston team with your Sequoia, Addison! We're truly grateful for your continued support, as well as your kind comments about our team, and we look forward to seeing you at your next visit!

January 21, 2022

Very good service and on time. Courteous and responsive customer service. Efficient servicing. The car wash is a nice benefit. More

by MV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the excellent feedback! We look forward to seeing you again next time here at Herb Chambers Toyota of Boston!

January 20, 2022

Very professional and well run. Pablo was very helpful and stayed in touch while waiting for my car to arrive. I pick my car up tomorrow and can’t wait! More

by Marilynbrandt
Recommend Dealer
Yes
Employees Worked With
Pablo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Herb Chambers Toyota of Boston

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