Herb Chambers Toyota of Boston

Excellent Toyota dealership with a service department to match, The dealership has provided what my vehicle has needed to keep it reliable match, The dealership has provided what my vehicle has needed to keep it reliable More

Was satisfied with the service but would suggest a more detailed look into car history such as suggesting to service if enough time has elapsed detailed look into car history such as suggesting to service if enough time has elapsed More

I bought my car here almost 3 years ago. I have always had a wonderful experience when I have my car serviced here. They are thorough and informative. I brought my car in yesterday for I have always had a wonderful experience when I have my car serviced here. They are thorough and informative. I brought my car in yesterday for a check up and regular maintenance. Sean was friendly and asked about any concerns I had with my car. He saw to it that all was taken care of and answered any questions I had. I trust that my car is in good hands at this dealership. More

Dean went above and beyond with assisting us with our new car. Final price was exactly as negotiated. He has excellent work ethic. Made us feel comfortable, I would definitely recommend having him as your sa car. Final price was exactly as negotiated. He has excellent work ethic. Made us feel comfortable, I would definitely recommend having him as your sales representative. More

I was pleased to have a service specialist, Ernesto, Who met me at my car and set me up for my service. met me at my car and set me up for my service. More

I attempted to purchase a 2022 Rav4 Prime from this dealership. I told them from the beginning that I needed a vehicle I could install a tow hitch on and that this feature if unavailable was a deal bre dealership. I told them from the beginning that I needed a vehicle I could install a tow hitch on and that this feature if unavailable was a deal breaker, they confirmed it was possible and provided a price quote for installation. After waiting for more than 6 weeks for the vehicle to arrive, I only discovered that the hitch is incompatible by contacting my local dealership to order the parts (I do not live near Herb Chambers Toyota and elected to have it installed locally). A month after this all happened, I realized my loan for the vehicle had been inadvertently funded. I contacted the dealership - which had not notified me of the error - and they promised to overnight a check to me. The check did not arrive for one week, my messages were not returned, and it was actually sent ground rather than overnight. In addition, they refused to provide a check to the loan provider as the provider requested, which means shipping checks back and forth across the country. They did not offer to cover the interest on the loan, despite the fact that the only reason I didn't buy the vehicle was their mistake. More

The production process w as delayed due to supply issues. However they keep us fully informed of process and made special accommodations for our new vehicle when it finally arrived. They went the extra mile However they keep us fully informed of process and made special accommodations for our new vehicle when it finally arrived. They went the extra mile to accommodate us! More

Salesperson Dean Li is great and knowledgeable, and the service is wonderful! Would definitely recommend here! service is wonderful! Would definitely recommend here! More

Pablo is the most decent person I have ever seen very knowledgeable and friendly he is an asset to the company. He never Pressured while I was doing business with him, I felt that I have known him for lo knowledgeable and friendly he is an asset to the company. He never Pressured while I was doing business with him, I felt that I have known him for long time. He is great , honest and friendly! More

I could make an appointment. The service was prompt. The service advisor was helpful and courteous. The service was prompt. The service advisor was helpful and courteous. More