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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,088 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,088 reviews

May 31, 2022

Service is good and reliable as well as dependable and accurate and caring and trustworthy. More

by Joekellyboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joekellyboston responded

Use my message above. Service was terrific.

May 31, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for such a glowing review! We're happy we could help you out, and we hope to see you here at Herb Chambers Toyota of Boston again!

May 31, 2022 -

Joekellyboston responded

You are welcome.

May 28, 2022

You can make a reservation but will still have to wait 4 hours. Team is handling the line very poorly and untrustworthy. More

by Li
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this feedback with us. We apologize for the long wait and hope we can provide you with a more efficient experience in the future. If you would like to discuss your experience in detail, please feel free to contact me directly. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

May 27, 2022

No BS, no added markups. Quick and easy, no pressure process. Carlos was great to work with. More

by Jtsannicandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the five-star review, we appreciate it! We hope to see you here at Herb Chambers Toyota of Boston for all of your future auto needs.

May 15, 2022

Teresa was great ! Very up front and accommodating she kept us in the loop with the repair to my car More

by jreilly_27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-star rating! We're so happy that Teresa provided you with excellent communication! See you next time at Herb Chambers Toyota of Boston!

May 10, 2022

The best dealership in Massachusetts. Great service and people. Highly Recommended for purchasing or servicing a vehicle. More

by Eddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Clyde
May 11, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the kind review, Eddie! We're honored to receive your support and look forward to your next visit here at Herb Chambers Toyota of Boston!

May 09, 2022

Always very polite, helpful and courteous. Have answers for questions you might have. Thank you. More

by mfc919
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience working with our team at Herb Chambers Toyota of Boston! See you next time!

May 07, 2022

Allen was extremely patient, he answered all of my questions. He was extremely professional and a pleasure to work with. More

by Springvale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Chery
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-stars! We're so happy that Allen provided you with a positive visit! See you next time at Herb Chambers Toyota of Boston!

May 10, 2022 -

Springvale responded

Yes looking forward to picking my car up.

May 04, 2022

The service was excellent and the timing was exactly what I was told. I will certainly return for more service work. More

by b.satvat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers Toyota of Boston! We look forward to serving you again in the future!

April 27, 2022

My first experience with Herb Chambers was delightful. Everyone thre was very helpful and patient. More

by nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for giving us the opportunity to serve you, Nany! We appreciate your kind review and hope to see you again next time here at Herb Chambers Toyota of Boston!

April 15, 2022

Excellent service, easy access, clear communication, and high quality facilities. Everyone is friendly, welcoming, and so helpful! 10/10 would recommend More

by nicoleterrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto
Apr 18, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Toyota of Boston!

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