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Herb Chambers Toyota of Boston

Boston, MA

4.5
1,075 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,075 reviews

June 28, 2022

Best car experience in and out under 2 hours with a new car. Richard was amazing!! More

by Jmccreary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Zmudzien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the five stars! We are happy to hear about how Richard could assist you during your time with us and we hope to see you back here at Herb Chambers Toyota of Boston for all of your future automotive needs!

June 28, 2022

They’have been very trustworthy over the years. They keep me aware of anything that may develop More

by waynealucas23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Herb Chambers Toyota of Boston responded

This review means more to us than you know! Thank you for coming to Herb Chambers Toyota of Boston for so many years!

June 27, 2022

As usual Sean was great. Come to this Dealership for about 30 Years. Thank you More

by Ingridhz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Herb Chambers Toyota of Boston responded

Wow, Ingrid! We're so happy to have you as a loyal Herb Chambers Toyota of Boston customer for so many years! Thank you for coming to see Sean and the team!

June 27, 2022

I brought my first car here on 2005. Then bought another car on 2020. Everything was done in this dealership. This is the one you can trust. More

by Libin Liu.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Herb Chambers Toyota of Boston responded

We're happy that you remembered us after all these years, Libin! Thank you for trusting Herb Chambers Toyota of Boston!

June 17, 2022

The staff at this dealer are phenomenal! ! Carlos go above and beyond to make sure his customer are happy. More

by Hmgonzalez510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Herb Chambers Toyota of Boston responded

We're so happy to hear it! Thank you for leaving Carlos and Herb Chambers Toyota of Boston your five-star review!

June 08, 2022

Great place of business they always come through. Great staff and very helpful personnel that makes you feel at home. More

by mk617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the five stars! We appreciate the kind words and we hope to see you here at Herb Chambers Toyota of Boston for all of your future automotive needs.

June 04, 2022

The best place to service your Toyota car. Also to buy your car/suv Thanks More

by Joshuapeled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for being a Herb Chambers Toyota of Boston customer! We're grateful for your support and look forward to your next visit!

May 31, 2022

Service is good and reliable as well as dependable and accurate and caring and trustworthy. More

by Joekellyboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joekellyboston responded

Use my message above. Service was terrific.

May 31, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for such a glowing review! We're happy we could help you out, and we hope to see you here at Herb Chambers Toyota of Boston again!

May 31, 2022 -

Joekellyboston responded

You are welcome.

May 28, 2022

You can make a reservation but will still have to wait 4 hours. Team is handling the line very poorly and untrustworthy. More

by Li
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this feedback with us. We apologize for the long wait and hope we can provide you with a more efficient experience in the future. If you would like to discuss your experience in detail, please feel free to contact me directly. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

May 27, 2022

No BS, no added markups. Quick and easy, no pressure process. Carlos was great to work with. More

by Jtsannicandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the five-star review, we appreciate it! We hope to see you here at Herb Chambers Toyota of Boston for all of your future auto needs.

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