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Herb Chambers Toyota of Boston
Boston, MA
1,091 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,091 reviews
January 24, 2025
Carlos and Sam went above and beyond to help me. Very friendly, knowledgeable and very attentive to my situation to help me get into something nice and affordable. Very friendly, knowledgeable and very attentive to my situation to help me get into something nice and affordable. More
by Santana1706
January 19, 2025
Excellent service. We were drive in customers-no appointment. They identified the cause of and replaced a flat tire in less than 3 hours. The video showing the damag We were drive in customers-no appointment. They identified the cause of and replaced a flat tire in less than 3 hours. The video showing the damage was a great touch. More
by P1nes
Employees Worked With
January 15, 2025
I was given the wrong price over the phone when they were repairing my car. They adjusted the invoice but still a horrible business practice to not honor the price I was told. When the service people call yo repairing my car. They adjusted the invoice but still a horrible business practice to not honor the price I was told. When the service people call you to tell you the price, you should have them email / text it to you. Always get things in writing from these crooks. More
by RENOLUCAS01
Employees Worked With
January 14, 2025
My experience with this dealership was very poor. The salesman was not knowledgeable and not helpful. Both he and the business associate were not helpful in getting the car registered. Emails were The salesman was not knowledgeable and not helpful. Both he and the business associate were not helpful in getting the car registered. Emails were not answered. More
by williamcostello
Employees Worked With
January 10, 2025
Most overpriced Toyota service I've experienced in 40 years of owning Toyota's. Charged 219.99 for a 26.00 gas cap! Brake jobs 200 dollars over competitors. I will never return to this dealer. Think twic years of owning Toyota's. Charged 219.99 for a 26.00 gas cap! Brake jobs 200 dollars over competitors. I will never return to this dealer. Think twice and look carefully at any estimates. More
by Nrudman
Employees Worked With
Yann Osse
January 07, 2025
We recently purchased a used Toyota RAV4 Prime from Herb Chambers. Our salesperson was Mr. Bradley Herard. Bradley is an affable, cheerful young man with an infections laugh. The fact that he didn’t press Chambers. Our salesperson was Mr. Bradley Herard. Bradley is an affable, cheerful young man with an infections laugh. The fact that he didn’t pressure us may help to explain why we bought from him. He took the time to explain the workings of the car and did so with patience, not an easy task as we both were unfamiliar with the bells and whistles of a late model car. In summary, it was a pleasure dealing with Bradley and we predict he will do well. It was impossible not to like him. More
by Smarsh
Employees Worked With
Bradley herard
January 05, 2025
Service easy to schedule and I received my car on time. No troubles and easy No troubles and easy More
by paolaletizia2000
January 01, 2025
Bryan is very patient and helpful to resolve my special purchase process, try to make everything run smoothly. Manager Ted is also very efficient and attentive. purchase process, try to make everything run smoothly. Manager Ted is also very efficient and attentive. More
by doriswang
Employees Worked With
Bryan Hopkins
January 01, 2025
They make purchasing a car so easy! ! What a stress free experience! Thank you for so your patience and help!! ! What a stress free experience! Thank you for so your patience and help!! More
by CD
