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Herb Chambers Toyota of Boston
Boston, MA
1,140 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
November 06, 2025
Service was excellent- I waited for my car for 3 hours which was expected. My ONLY complaint is the amenities - poor coffee pod and tea selection, out of regular breakfast tea and regular coffee choices which was expected. My ONLY complaint is the amenities - poor coffee pod and tea selection, out of regular breakfast tea and regular coffee choices - no snacks - I used to go to Herb Chambers in Danvers and they have amazing coffee machines, great tea selections and always some nice munchies - I know this is a frivolous complaint but thought I would share. Other than that the people are exceptional as is the service. Thanks More
by Ann
Employees Worked With
November 03, 2025
All interactions with Howie (dealer manager) and Joe Guadino (sales) were exceptional. Both presale and after sale were seamless and so very informative. From a customer who buying a new car and buyin Guadino (sales) were exceptional. Both presale and after sale were seamless and so very informative. From a customer who buying a new car and buying a hybrid was a first time experience. Much gratitude and appreciation. More
by ali_sullo
Employees Worked With
Joe Guadino , Howie Reske
October 31, 2025
I had an amazing experience working with Tee at Herb Chambers Toyota! From start to finish, he made the entire process of finding the right car easy and stress-free. He was knowledgeable, patient, and t Chambers Toyota! From start to finish, he made the entire process of finding the right car easy and stress-free. He was knowledgeable, patient, and truly listened to what I was looking for. Tee went above and beyond to make sure I found the perfect car that fit my needs and budget. His professionalism and friendly attitude made the whole experience enjoyable. I couldn’t have asked for better service — highly recommend asking for Tee if you’re looking for your next car! More
by vtran329
Employees Worked With
Taquan
October 29, 2025
The salesman, Joseph, was nice, professional, friendly, and made me feel comfortable! He’s a great sales person. I recommend him for anyone looking for a “new to them,” car or a new car! and made me feel comfortable! He’s a great sales person. I recommend him for anyone looking for a “new to them,” car or a new car! More
by ccoburn82
Employees Worked With
Joseph G, Howie Reske
October 24, 2025
Brought in my car for maintenance. Pleased with the work done. The snacks and hot drinks are a plus while you wait for your car. Pleased with the work done. The snacks and hot drinks are a plus while you wait for your car. More
by Tolu
Employees Worked With
October 11, 2025
Good service good attitude Teresa doing good job thanks everybody for good attention thanks again everybody for good attention thanks again More
by Elizabeth Gonzalez
October 11, 2025
Riad was very helpful and continued to see to it that I found and acquired the car I wanted. He was very involved and responsive every step of the way. found and acquired the car I wanted. He was very involved and responsive every step of the way. More
by Figbar
September 29, 2025
Super long wait times. Waited 3 hours for an oil change. Will not be going back once my maintenance package is over. Waited 3 hours for an oil change. Will not be going back once my maintenance package is over. More
by Ajv318
Employees Worked With
