Back

Herb Chambers Toyota of Boston

Boston, MA

4.5
1,071 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

32 Brighton Ave

Boston, MA

02134

Directions

By Type

Showing 1,072 reviews

January 24, 2023

Don’t go back to this dealer, they are bad for customer service , they don’t care about your time More

by Wgemechu69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Cho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for reaching out. I'm disappointed to see this review and would like the opportunity to get some additional details about your experience. When you have a moment, would you please contact me directly? Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

January 19, 2023

My service advisor listened to what was going on with our car so we had the proper service performed. Plus all the promises about how long the service would take were kept. All done with courtesy and cheer. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience, John! We appreciate you visiting us here at Herb Chambers Toyota of Boston and hope we can be of service again in the future!

January 19, 2023

Was knowledgeable. Told the issue to the point. Concerned of the vehicle's problem and options available. More

by moiway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to leave us a review! We appreciate the feedback and hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Toyota of Boston Team

January 13, 2023

Excellent service. Compliment from Longtime customer. Yeshua Peled was great. Thank you herb chambers Brighton. More

by Markelehner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Peled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for rating Herb Chambers Toyota of Boston five stars! Having you in our family means so much and we're glad Yeshua made your recent visit so great! We look forward to seeing you again!

January 13, 2023

The service here is always impeccable. Everyone is courteous and knowledgeable. They are very helpful. I highly recommend this dealership! More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shigliam T
Jan 17, 2023 -

Herb Chambers Toyota of Boston responded

We're so glad to read your review and know that we've earned your business and recommendation, Val! We look forward to making your next visit worthy of a five-star rating! Thank you so much! - Herb Chambers Toyota of Boston

January 12, 2023

I always get what I need and the staff is courteous, friendly and prompt. Very satisfied. More

by brad_hendershot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for the kind comments about our Herb Chambers Toyota of Boston team! It's our privilege to serve you and we look forward to your next visit!

January 10, 2023

Excellent service, I was able to find the car and buy it on the same day More

by cilia.moran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
Jan 11, 2023 -

Herb Chambers Toyota of Boston responded

We're so glad you were able to find the vehicle you were looking for here at Herb Chambers Toyota of Boston! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

December 31, 2022

From check-in to exit, everything was smooth and efficient. Quick turn around for service work also! More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

TK responded

From check-in to exit, everything was smooth and efficient. xx, Tereza, Cashier and valet. Quick turn around for service work also! Very happy with my visit.

Jan 04, 2023 -

Herb Chambers Toyota of Boston responded

Thanks for visiting Herb Chambers Toyota of Boston! We appreciate the feedback and hope we can be of service again in the future!

December 29, 2022

J. Peled, sales professional was persistent & knowledgable. He called me numerous times & balanced my timing with Year-end promotionals. GM, Howie Risk closed the deal.excellent sales team. I lov More

by Vingandolfojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Peled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for the wonderful feedback! Joshua & the team are happy to hear you're loving your newest Highlander and look forward to seeing you again next time here at Herb Chambers Toyota of Boston!

December 23, 2022

Sean is extremely patient with all the questions we had and continues to provide advice as we have additional issues. It was very stressful when we had a broken car, but Sean made it significant easier for More

by XY
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Herb Chambers Toyota of Boston responded

Sean and the team appreciate this kind five-star review! We hope that you visit our service team again next time! Thank you! - Herb Chambers Toyota of Boston

...
19
...