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Herb Chambers Toyota of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.4
1,113 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

32 Brighton Ave

Boston, MA

02134

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Showing 1,113 reviews

June 16, 2023

Howie and Chris both went above and beyond to ensure a seamless and enjoyable experience. I cannot thank them enough for their dedication and support. Please extend my appreciation to the entire team at H More

by jpm6210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this wonderful feedback with us - we'll be sure it gets passed along to everyone who assisted you during your visit! We appreciate you trusting Herb Chambers Toyota of Boston with your business and hope you won't hesitate to reach out if we can be of service again in the future!

June 14, 2023

Great service. Completed in time frame that Sean initially provided... and a free car wash coupon ! More

by linda m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Herb Chambers Toyota of Boston responded

We're glad Sean provided such excellent care and got your vehicle back to you in a timely manner, Linda! We hope you take advantage of the free car wash and look forward to seeing you back at Herb Chambers Toyota of Boston next time! Thank you!

June 04, 2023

Great service, the staff very profesional, My consultin person help me out with everything I nerd. More

by Carlos.zuluaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for the excellent feedback, Carlos! We appreciate you visiting us here at Herb Chambers Toyota of Boston and hope we can be of service again in the future!

June 03, 2023

Great dealership and service department. They always treat me with respect and dignity ! The service is always exceptional! More

by Towneswhistle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Herb Chambers Toyota of Boston responded

We're thrilled to hear you are happy with the service at Herb Chambers Toyota of Boston! Providing exceptional service to our customers is our top priority and we're glad you had a positive visit. We appreciate your kind words and support, and we look forward to serving you again soon!

June 01, 2023

Great service. I was very comfortable with the staff there and the entire experience was excellent. More

by Robin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay was very helpful setting up the car
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Jun 05, 2023 -

Herb Chambers Toyota of Boston responded

Robin, we're so glad you enjoyed your experience with our team here at Herb Chambers Toyota of Boston! Thank you for your business and please don't hesitate to reach out if we can assist you with any future sales or service needs!

May 30, 2023

The worst poor service in the world And lairs and disrespect the costumers or clients More

by Bashiraelmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Herb Chambers Toyota of Boston responded

Hello - I'm concerned to see this review and would like the opportunity to get some additional feedback about your experience. If you have a moment, would you please contact me directly? Thank you, Howie Reske - General Manager - hreske@herbchambers.com

May 30, 2023

Very friendly people and great, speedy service! Always a pleasure to deal with Herb Chambers Toyota Boston More

by speziale.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for your continued support of the Herb Chambers Toyota of Boston team! We appreciate your kind feedback and look forward to seeing you at your next visit!

May 29, 2023

Dealership has good amount of inventory. Chris was arrogant and rude, he looked messy and preoccupied constantly on his phone as I asked questions. Too bad. More

by Robert 85
Recommend Dealer
Yes
Employees Worked With
Christos Pesirides
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your honest review. We apologize that you are not completely satisfied with your visit and would like the opportunity to discuss this with you further. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

May 20, 2023

I went in for my first service and only waited around 45 minutes. Very kind customer service and they have a nice waiting area with coffee and snacks! I’m very happy with their service! More

by kidlife617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Herb Chambers Toyota of Boston responded

We're so happy you had a great service experience at Herb Chambers Toyota of Boston! Thank you for taking the time to share how quick and kind our customer service was and how much you enjoyed our waiting area amenities. We hope to see you again for all of your vehicle's needs!

May 13, 2023

Jiang Xu was my dealer representative to help me with the buying. He’s the best! He’s young, very fast, knowledgeable and trustworthy to customers. Thank you for the smooth transfer from trading and buyin More

by LPham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jiang Xu
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May 16, 2023 -

Herb Chambers Toyota of Boston responded

We appreciate your kind review! We're happy to hear about your great buying experience at Herb Chambers Toyota of Boston with the help of Jiang Xu. Our team is glad that you had a smooth transfer from trading to your new car and we hope you enjoy your new car! Thank you!

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