Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Herb Chambers Toyota of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.5
1,070 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

32 Brighton Ave

Boston, MA

02134

Directions

By Type

Showing 1,070 reviews

June 03, 2023

Great dealership and service department. They always treat me with respect and dignity ! The service is always exceptional! More

by Towneswhistle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Herb Chambers Toyota of Boston responded

We're thrilled to hear you are happy with the service at Herb Chambers Toyota of Boston! Providing exceptional service to our customers is our top priority and we're glad you had a positive visit. We appreciate your kind words and support, and we look forward to serving you again soon!

June 01, 2023

Great service. I was very comfortable with the staff there and the entire experience was excellent. More

by Robin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay was very helpful setting up the car
Report | Print
Jun 05, 2023 -

Herb Chambers Toyota of Boston responded

Robin, we're so glad you enjoyed your experience with our team here at Herb Chambers Toyota of Boston! Thank you for your business and please don't hesitate to reach out if we can assist you with any future sales or service needs!

May 30, 2023

The worst poor service in the world And lairs and disrespect the costumers or clients More

by Bashiraelmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Herb Chambers Toyota of Boston responded

Hello - I'm concerned to see this review and would like the opportunity to get some additional feedback about your experience. If you have a moment, would you please contact me directly? Thank you, Howie Reske - General Manager - hreske@herbchambers.com

May 30, 2023

Very friendly people and great, speedy service! Always a pleasure to deal with Herb Chambers Toyota Boston More

by speziale.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for your continued support of the Herb Chambers Toyota of Boston team! We appreciate your kind feedback and look forward to seeing you at your next visit!

May 29, 2023

Dealership has good amount of inventory. Chris was arrogant and rude, he looked messy and preoccupied constantly on his phone as I asked questions. Too bad. More

by Robert 85
Recommend Dealer
Yes
Employees Worked With
Christos Pesirides
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your honest review. We apologize that you are not completely satisfied with your visit and would like the opportunity to discuss this with you further. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

May 20, 2023

I went in for my first service and only waited around 45 minutes. Very kind customer service and they have a nice waiting area with coffee and snacks! I’m very happy with their service! More

by kidlife617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Herb Chambers Toyota of Boston responded

We're so happy you had a great service experience at Herb Chambers Toyota of Boston! Thank you for taking the time to share how quick and kind our customer service was and how much you enjoyed our waiting area amenities. We hope to see you again for all of your vehicle's needs!

May 13, 2023

Jiang Xu was my dealer representative to help me with the buying. He’s the best! He’s young, very fast, knowledgeable and trustworthy to customers. Thank you for the smooth transfer from trading and buyin More

by LPham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jiang Xu
Report | Print
May 16, 2023 -

Herb Chambers Toyota of Boston responded

We appreciate your kind review! We're happy to hear about your great buying experience at Herb Chambers Toyota of Boston with the help of Jiang Xu. Our team is glad that you had a smooth transfer from trading to your new car and we hope you enjoy your new car! Thank you!

May 12, 2023

Sean and his team were extremely helpful. Timely service and emphasis on transparency regarding the services provided. Highly recommended ! More

by Songwriter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Herb Chambers Toyota of Boston responded

We're grateful you took the time to share your experience with Sean at Herb Chambers Toyota of Boston! Thank you for recommending us and trusting us with your vehicle's maintenance needs! We hope to see you soon for your next appointment!

May 11, 2023

Have always had great service on my Toyota. The location is convient and have never had a problem. More

by ldmstudios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Herb Chambers Toyota of Boston responded

Thank you for trusting the Herb Chambers Toyota of Boston team with the care of your vehicle! We appreciate your kind feedback and look forward to seeing you at your next visit!

May 16, 2023 -

ldmstudios responded

Sounds good, see you soon.

May 06, 2023

Straight forward no nonsense. Both Howie on the managerial side and Josh whom we dealt with were very good. Josh Peled took care of everything. Called us when the car was ready an More

by Sam
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Peled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2023 -

Herb Chambers Toyota of Boston responded

Sam, we're happy to hear that Howie and Josh provided you with a no-nonsense and efficient experience at Herb Chambers Toyota of Boston! We are delighted that they took care of everything and kept you informed throughout the process. Thank you so much for your support!

1
...
14
15
16
...
107