Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Toyota of Boston
Boston, MA
1,088 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,088 reviews
July 29, 2023
Excellent customer service department very professional, courteous and dependable.I come here all the time. courteous and dependable.I come here all the time. More
by 2022 Highlander #3
July 24, 2023
Did not address one of the issues I brought to their attention (kept telling me the wipers were checked at low to intermittent speed and were working, when in fact they weren't) and someone took a coupl attention (kept telling me the wipers were checked at low to intermittent speed and were working, when in fact they weren't) and someone took a couple of dollar bills I had left in my car. That's not much but definitely not cool and a bad, bad look on the whole service team. More
by Tythghlndr
Employees Worked With
July 22, 2023
My problem was solved, was informed of what needed to be done. I was impressed of the service you provided I was made comfortable done. I was impressed of the service you provided I was made comfortable More
by Henniger1947
July 16, 2023
Always a great experience in the service department. Quick turnaround with service work and they keep you updated if there is any additional work needed. Tereza is the best advisor, also ask for Sean Ch Quick turnaround with service work and they keep you updated if there is any additional work needed. Tereza is the best advisor, also ask for Sean Cho if Tereza is not available. They are both awesome! More
by TK
July 12, 2023
The service was rapid, courteous, and professional as well as solving the mechanical problem with my car. well as solving the mechanical problem with my car. More
by jres28
Employees Worked With
July 12, 2023
Frustrated no loaners were available. If a car is going to take longer than 3 days, there should be some discount offered on loaner cars. If a car is going to take longer than 3 days, there should be some discount offered on loaner cars. More
by lxrtyv
Employees Worked With
July 03, 2023
Give unnecessary service for charging customer, even as a long term customer. recommend much earlier needed service. long term customer. recommend much earlier needed service. More
by Tiger
Employees Worked With
July 01, 2023
Having an appointment at 12 pm, I arrived on time, but I had to wait 3 hours and 38 minutes to get my oil change done! Oil change only! It took 3 hours 38 minutes. Unacceptable had to wait 3 hours and 38 minutes to get my oil change done! Oil change only! It took 3 hours 38 minutes. Unacceptable More
by weixionglwx
July 01, 2023
Great team effort, thanks to David, Ted, and Howie for making the process so easy! making the process so easy! More
by jstitus3
Employees Worked With
June 29, 2023
Todays maintenance visit worked very well. It was great that they took my car in at the appointment time and gave me good estimate of time for service. It was great that they took my car in at the appointment time and gave me good estimate of time for service. More
by Stanley.habib
Employees Worked With
Edward , Service
