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Herb Chambers Toyota of Boston

Boston, MA

4.5
1,063 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,063 reviews

September 07, 2009

I was treated so well here. It was an amazing experience and would recommend this dealership to anyone and everyone. Friendly service and all of my questions were answered. Most professional procedure i hav More

by pookaloopalicious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
September 06, 2009

I received a factory recall from Toyota and scheduled an appoinment with Toyota Of Boston. Normally, I do not go to the dealer and was pleasantly surprised by the professional atmoshpere at this dealership More

by birdeecars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Pope, Eva Houde
September 01, 2009

I had been looking to lease a Rav 4 for the past few weeks and had been in contact with a few other dealerships through the internet. After being told one thing on the phone or through email and having More

by PBateman33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jillian, xx
August 28, 2009

I am happy to recommend Herb Chambers Toyota of Boston highly. They treated my wife and me with courtesy, professionalism, and respect. There was no high pressure, only straight and informative talk. T More

by stanleyspiegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rinaldi, Will Ralph, Don Smith, Jim Pope
August 06, 2009

I went to Herb Chambers Toyota of Boston to look at different vehicles. I traded a Saab and received a great deal on a lease for a 2009 Toyota Prius, which I did not think I would have purchased, but More

by KFoskett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith and Alex Stepanov
July 30, 2009

Purchasing my new car from Herb Chambers was a wonderful experience. They took care of everying for me. They made purchasing my car a good experience and I drove away with the knowledge of how the car work More

by Barbara6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McDonnell
July 25, 2009

I was traveling with my family from Virginia through the Cape and Boston area. It had been about a 650 mile trip so far and before heading home, I wanted to have my car serviced to make sure everything was More

by jeleckie98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Rinaldi
May 29, 2009

Herb Chambers best price guarantee is a fraud. I had a legitimate offer on a toyota tacoma per Boch Toyota. It was, however, not the color I wanted. Jillian(the sales woman) said she would match the le More

by debbiecumming
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JILLIAN MCDERMOTT
Jul 15, 2009 -

Herb Chambers Toyota of Boston responded

Dear Debbie, We understand your concern about Herb Chambers Best Price Guarentee. After reviewing the notes we took on your request, we explained to you that the Boch ad you brought in was on a completely different Tacoma. This is why we could not honor the price, yet we did provide options. If in fact a customer has a written legitimate quote on a vehicle we absolutely match or even beat the offer. As New Englands Largest Dealer we rarely lose a guest over price. I hope our you will consider our company in the future based on our cusotmer service record (backed by JD Power). We appreciate the opportunity and would like a chance to make it right. Herb Chambers Toyota of Boston

November 12, 2008

It all started when I started to think of a new car. I drove a very old Camry (over 150,000 miles) and didn't want to spend the money on fixing it throughout the years. I shopped online and had a fair i More

by amyj617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Don
August 07, 2008

Purchasing a car is a big decision, but majority of people had horrible experiences with the car dealers hence, feel hesitant and burdened when it's time to purchase a car. Before encountering Herb Ch More

by ckim3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony(sales) and Nate (finance)