Herb Chambers Toyota of Boston

This was the worst experience I have had with a dealership! The salesperson was very friendly and professional. However, the manager was very cocky and unprofessional in his interaction with us a dealership! The salesperson was very friendly and professional. However, the manager was very cocky and unprofessional in his interaction with us and was willing to see us walk out the door. My husband and I left the dealership and purchased a vehicle from another dealership the same day! I would not recommend this dealership to anyone. More

I had a mixed experience at Herb Chambers, started bad, ended good. I was going in as a young female, first-time car buyer. I had a specific idea of what I wanted and a car picked out. The main complaint w ended good. I was going in as a young female, first-time car buyer. I had a specific idea of what I wanted and a car picked out. The main complaint was that I was promised phone call updates that didn't take place until I complained. The lack of phone calls led to me not being told that the car I wanted had been brought to the dealer and the car being given to someone else. Fortunately, the other buyer's credit wasn't great, so by chance, the first salesperson's mistake was rectified. Thomas, the second salesperson, came into a situation that wasn't great and made the most of it. I was angry, at that time Thomas took over, the dealer had nothing I was interested in, and he was put in charge of trying to make me happy with inventory I didn't want. Not an easy task, but he lucked out when the car I wanted was returned. By the time I decided on the car and took a test drive, I was laughing because of Thomas. He made the paperwork as painless as possible. So overall, good experience. More

I would like to just express the comfort I feel purchasing my vehicle from Herb Chambers dealers. I just traded in my Honda Accord that I purchased (used) from Herb Chambers Toyota and brought to H purchasing my vehicle from Herb Chambers dealers. I just traded in my Honda Accord that I purchased (used) from Herb Chambers Toyota and brought to Herb Chambers Honda every six months for my oil change. I have never had any problems with this vehicle, but decided to trade it in for a Ford Explorer that I purchased from Herb Chambers Ford of Braintree, because of a new addition to the family. Ron Novin was the model salesman. I will always deal with Herb Chambers and HIGHLY recommend them for your purchasing needs. John Castonguay, Quincy, MA More

I was in the market for a car on my own for the first time and was very anxious about the experience. I looked into Toyota because I was hoping to get a great deal on a solid car (which Toyota was offer time and was very anxious about the experience. I looked into Toyota because I was hoping to get a great deal on a solid car (which Toyota was offering in order to keep business up following the recalls). My father helped me out with the initial investigation and from the beginning, Ryan was actively helpful and honest. He was friendly throughout the experience and took my budget into consideration when helping me set up my lease. He was very patient with my questions, many of which were probably very obvious to experienced car purchasers. He continued to be receptive to questions after the sale and ensured me that he would be available for further assistance throughout the life of my lease. More

Tom Hannan was our primary point of contact and was extremely professional, friendly and informative - he was also very patient on a busy saturday (we spent almost 5 hours test-driving cars and arrangi extremely professional, friendly and informative - he was also very patient on a busy saturday (we spent almost 5 hours test-driving cars and arranging the purchase). We were uncertain which car we wanted and he helped us select a new RAV4 and got us a great deal on a 3-year lease. Both Nate Piasta and Chris Wong were also very helpful when needed. We felt our needs were properly considered in terms of a car (no upselling) and our concerns and issues were promptly addressed. Highly recommended More

Had a great experience working with Richard O'Brien and others at Herb Chambers. They stayed late to help us out, were relaxed and friendly and it was a good experience overall. Did not feel like we were others at Herb Chambers. They stayed late to help us out, were relaxed and friendly and it was a good experience overall. Did not feel like we were being 'wheeled and dealed'. Good price, too - and then they drove the car up two days later and delivered it to us in Maine! Richard was wonderful to work with. Highly recommend. More

Tom Hannon was excellent to work with. He is polite, professional and patient. He is knowledgeable about the cars and did not try to talk us into anything we didn't ask for. Others at HC also easy to wo professional and patient. He is knowledgeable about the cars and did not try to talk us into anything we didn't ask for. Others at HC also easy to work with. Service dept on par with luxury brands. More

I went there to lease a new Corolla, and Will treated me very well, they offer me a great deal compare to what I got from other dealers and everything went so fast and convenient; will definitely consider very well, they offer me a great deal compare to what I got from other dealers and everything went so fast and convenient; will definitely consider doing business with them again and also recommend them to my friends. More

AJ was quite helpful and knowledgable. He went the extra mile and even went personally to pick up my vehicle at another dealership on a short timeframe. I was on a tight schedule, and he was great in meeti mile and even went personally to pick up my vehicle at another dealership on a short timeframe. I was on a tight schedule, and he was great in meeting it. The price he gave me was reflective of the invoice price posted on Edmunds.com. More

Will was a great salesperson. Very kind and friendly, both my husband and I had a great experience there, everyone was very helpful. The Finance Manager Nate made us feel at peace with out decision to pu both my husband and I had a great experience there, everyone was very helpful. The Finance Manager Nate made us feel at peace with out decision to purchase a new car. Overall excellent service and I would and HAVE recommended this dealership to many people I know. Despite the recalls, we still trust in Toyota and know that we made the right choice. Thank you for the great experience. More