Herb Chambers Toyota of Boston

From start to finish, the experience at Toyota of Boston was outstanding. I bought a 09 Sienna, and the professionalism and expertise of that dealership was impressive. 5 Stars all around. I will refer all was outstanding. I bought a 09 Sienna, and the professionalism and expertise of that dealership was impressive. 5 Stars all around. I will refer all friends and family to Toyota of Boston. Thanks More

Since hearing all the news about multiple Toyota recalls I was very concerned about my Camry. There was an accelerator issue that I felt was a priority and wanted to attend to it. I called the service dep I was very concerned about my Camry. There was an accelerator issue that I felt was a priority and wanted to attend to it. I called the service department at Herb Chambers Toyota and voiced my concern and anxiety regarding the media reports I was hearing. The receptionist put me through to their service manager, Jim Pope. Jim proceeded to explain the issue calmly and invited me in (no appointment necessary) to perform the recall service on the Camry accelerator pedal. Immediately I went to the dealership, met Jim Pope who turned me over to Paul Caminiti, who then took care of everything else. It went great, they performed the repair, washed my car, and got me back on the road in about 45 minutes. They were wonderful. It was a very professional atmosphere; I recommend them. More

I had contacted many dealers to purchase a 2010 Toyota Prius and out of all of them, Herb Chambers Toyota of Boston was the most upfront and honest. They were quick to contact me and provided me will all Prius and out of all of them, Herb Chambers Toyota of Boston was the most upfront and honest. They were quick to contact me and provided me will all the information I requested. After purchasing the vehicle, my sales consultant called me to update me on the status of my car and even to assure me that my vehicle was not affected by the recall... When I finally picked my vehicle up, I was introduced to someone in service whom I could contact, if my sales consult was unavailable, to schedule my oil changes! More

WE PURCHASED A TOYOTA SIENNA IN 2006, AND WE WERE VERY HAPPY WITH THE SERVICE OF THIS DEALERSHIP,SO WE WENT BACK TO BUY A 2010 CAMRY, AGAIN I HAD A GREAT EXPERIENCE,AND THE SERVICE WAS EXCELLENT, THEY SAV HAPPY WITH THE SERVICE OF THIS DEALERSHIP,SO WE WENT BACK TO BUY A 2010 CAMRY, AGAIN I HAD A GREAT EXPERIENCE,AND THE SERVICE WAS EXCELLENT, THEY SAVED ME TIME AND MONEY. I HIGHLY RECOMMEND HERB CHAMBERS TOYOTA OF BOSTON. More

I was not sure which model and features I wanted in my new car. The salesperson was very patient and helpful in helping me narrow down my choices. The salesperson also worked with me to figure out the be new car. The salesperson was very patient and helpful in helping me narrow down my choices. The salesperson also worked with me to figure out the best plan for exchanging my trade-in vehicle and pick-up of my new vehicle. More

I purchased a new Rav4 from them and still return to them for service even though it is out of my way. The salesman and service department are very friendly and go out of their way to make sure you understan for service even though it is out of my way. The salesman and service department are very friendly and go out of their way to make sure you understand your options. I would definetly, and have, recommend this dealership. More

I just wanted to let you know what a pleasure it was working with Richard O'Brien (at this dealership) over the past week. I picked up my new 2010 Rav4 last Wednesday, and I absolutely love it! Richar working with Richard O'Brien (at this dealership) over the past week. I picked up my new 2010 Rav4 last Wednesday, and I absolutely love it! Richard was instrumental in making this an easy process. I had asked him for a particular color/feature combination, and he found the exact vehicle for me in just a few days. He then followed-up with phone calls and emails to keep me up to date throughout the process. Unlike some of the other dealerships I had visited over the past few weeks, I didn't get the same high-pressure sales approach and Richard treated me with the utmost respect. He valued my time and made me feel like I was his only customer. Honestly, it couldn't have been a more pleasant car-buying experience, and I want you to know that Richard is a true asset to your group. I have already referred him to a few of my friends, and will continue to speak highly of him and your dealership. You have a great operation, and I wish you and your team the best of luck. More

I took my vehicle to Toyota of Boston to get it serviced before returning to college. Being a business major I was interested in their approach to customer service from both a consumer and student point of before returning to college. Being a business major I was interested in their approach to customer service from both a consumer and student point of view. The way they interacted with me was very professional. It was great to be treated like a customer instead of just a college kid. Next time I'm home; I will service with them! More

I was very impressed with the level of customer service. I do not like being put on hold or transferred multiple times, and I felt that the person I was speaking with did everything possible to minimize the I do not like being put on hold or transferred multiple times, and I felt that the person I was speaking with did everything possible to minimize the amount of time I spent on hold/waiting. Overall, I was impressed and would recommend the dealer to others. More

This place has a very friendly staff and made me feel comfortable. Got me a good deal and weren't too pushy. I definitely recommend this place - best of all the Toyotas in the area. Shopped around for comfortable. Got me a good deal and weren't too pushy. I definitely recommend this place - best of all the Toyotas in the area. Shopped around for a Corolla or Prius and this place was the best. More