Herb Chambers Toyota of Boston

My salesman, Ryan McDonnell, was a primary reason why I bought at Herb Chambers Toyota. He was extremely thorough, professional, friendly, informative and NOT PUSHY. The second reason was the dealership ga bought at Herb Chambers Toyota. He was extremely thorough, professional, friendly, informative and NOT PUSHY. The second reason was the dealership gave me a competitive price on my Prius and good value on my trade-in. Ryan has been attentive without being annoying on follow-up on the sale. More

I purchased my first car, a Toyota RAV4, last week from Herb Chambers Toyota of Boston. My salesman Biola was great to work with. There was very little pressure from him and he was knowledgeable and info Herb Chambers Toyota of Boston. My salesman Biola was great to work with. There was very little pressure from him and he was knowledgeable and informative. Most importantly, he came in on his day off on Sunday to personally drop the car off at my home, which clearly demonstrates his commitment and dedication to his job and customers. Overall, a fairly pleasant experience. More

Tom was very patient with us and took time to test drive 6 cars. He was very thorough and informative. He helped us with our decision making process without making the decision for us. During the entire pro 6 cars. He was very thorough and informative. He helped us with our decision making process without making the decision for us. During the entire process, he was extremely helpful and made sure that everything was as expected and more! The entire process was surprisingly painless. I would definitely recommend going to this dealership and would especially recommend working with Tom. More

We visited a few other dealers before Herb Chambers while looking for a new car this time around and found them overly agressive. We'd had a good experience with Herb Chambers Honda in 1997 and so decided to looking for a new car this time around and found them overly agressive. We'd had a good experience with Herb Chambers Honda in 1997 and so decided to visit their Toyota dealership when we decided to buy a Prius. We found Mike Lydon to be knowledgeable and friendly, and most importantly low key and not pushy. We'd definitely recommend the dealership. More

I have always had a mindset that you could not trust a car salesman. I have now found the exception to the rule. Mike was friendly, helpful, not pushy and came across as very genuine and not slick. He car salesman. I have now found the exception to the rule. Mike was friendly, helpful, not pushy and came across as very genuine and not slick. He really did his best to make the whole buying process seamless, expedient and efficient. From start to finish I felt like my needs and not just the dealerships needs were being met. I am aware that the salesmen need to do their best to make money for the dealership and for their own commission but at no time did I feel that I was being left out of the equation. I would highly recommend Herb Chambers Toyota and Mike Hilliard in particular for a pleasant buying experience. As a footnote, the follow-up has been exceptional. He didn't just leave us hanging after the purchase, he has made numerous calls since to be sure we are happy, to arrange a return for sticker and registration and again to set up the Lo-Jack installation. I have been involved with approximately 15 vehicle purchasing experiences (children and spouse and myself) over the years and this was the best experience BY FAR! Thank you Mike and Herb Chambers. More

Mike and Don went beyond what I consider the "average" dealership would do. There was a mix up with my registration and they went above and beyond to rectify the situation. Herb is staffing and mainta dealership would do. There was a mix up with my registration and they went above and beyond to rectify the situation. Herb is staffing and maintaining some of the best people/dealerships around. I frequently purchase from his Mercedes and now his Scion dealerships. More

I went to this dealership to buy a new Toyota Corolla and was helped by Mike Lydon. He was extremely helpful and was able to give me a great price as well. The process went quickly and was easy as well. I wo was helped by Mike Lydon. He was extremely helpful and was able to give me a great price as well. The process went quickly and was easy as well. I would recommend both this dealership and Mike Lydon to anyone who is looking to buy a car. More

I was serviced friendly and warmly. Tom and Paul were great dealers showed their knowledge and patience. I was a first time, foreign buyer coming for a test drive of 2010 Prius. Tom helped me to compare great dealers showed their knowledge and patience. I was a first time, foreign buyer coming for a test drive of 2010 Prius. Tom helped me to compare different trims of this model and finds out the one fits my need. I have to said I wasted them about two hours to find out I couldn't lease from them. But they showed no angry and upset and still tried to work it out for me. This was a main reason to brought me back to buy in cash. Tom and Paul made sure I got my car on time and smoothly. About my two month experience on this new Prius, it's awesome! I am very happy to recommend these two dealers. More

My experience at this dealership has been good so far. The sales staff tries to be as accomodating and responsive as possible. I haven't used the car repair / maintenance department for much of anything The sales staff tries to be as accomodating and responsive as possible. I haven't used the car repair / maintenance department for much of anything yet so I cannot comment on the quality of the work. I will be bringing the car in for its first maintenance so hopefully the service and work quality will be good. More

Michael Lydon did an excellent job in every respect. His pleasant personality made us feel comfortable with him from the start. All questioned asked of him were answered well and he guided me through the en pleasant personality made us feel comfortable with him from the start. All questioned asked of him were answered well and he guided me through the entire process making the whole car buying experience a joy. Also, his orientation on my new Yaris was presented in an easy to understand manner. In my opinion, Mike is an asset to Herb Chambers dealership. More