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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,088 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,088 reviews

February 18, 2025

It is the best place to buy a car from it the people are very polite and fast services. More

by Amel Hussein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Shabana
Feb 18, 2025 -

Herb Chambers Toyota of Boston responded

We appreciate your five-star review, Amel! Our team looks forward to seeing you again! - Herb Chambers Toyota of Boston

February 17, 2025

Carlos was very helpful and informative. Glad to do business with him. Looking forward to driving the car off the lot. More

by Luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Zmudzien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Herb Chambers Toyota of Boston responded

Hi Luke, we're delighted that Carlos provided you with helpful and informative service at Herb Chambers Toyota of Boston. Enjoy driving your new car!

February 17, 2025

I found Herb Chambers of Boston to be professional, well organized, and prepared for my visit. Everyone that I spoke to that day was kind, helpful, and more than happy to help me. I couldn’t have asked for More

by Camry Girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Prinston
Feb 18, 2025 -

Herb Chambers Toyota of Boston responded

Hi! Thank you for sharing your experience with us! We're delighted to hear that our team at Herb Chambers Toyota of Boston made your visit enjoyable and seamless. We appreciate the kind words and look forward to assisting you again in the future!

February 06, 2025

I brought my vehicle in for service and all my issue was not taken care of More

by jjmathurin78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Cho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Herb Chambers Toyota of Boston responded

I'm disappointed to see this feedback and would like to make sure any outstanding concerns get resolved to your satisfaction. At your earliest convenience, would you please contact me directly? Thank you, Howie Reske - General Manager - hreske@herbchambers.com

February 01, 2025

Drove in for an inspection sticker. Sean wrote up my service order as soon as I walked up to the desk. My car was done within 20 minutes. Made my day. More

by dpromano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean and the team at Herb Chambers Toyota of Boston made your inspection process quick and easy! Thanks for sharing your experience with us.

January 29, 2025

Joseph Gaudino transacted quickly and efficiently. He represented your dealership very well. I plan to return for a business in the future. More

by Ahparrot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gaudino
Jan 30, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Joseph provided a quick and efficient experience at Herb Chambers Toyota of Boston. Thank you for your kind words, and we look forward to welcoming you back in the future!

January 25, 2025

over charge labor 1352$ for fix the small wire and did a very bad job. More

by binkuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Carlos and Sam went above and beyond to help me. Very friendly, knowledgeable and very attentive to my situation to help me get into something nice and affordable. More

by Santana1706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Preston
Jan 24, 2025 -

Herb Chambers Toyota of Boston responded

Hi Santana, we're fantastic to hear that Carlos and Sam provided such attentive service at Herb Chambers Toyota of Boston! We're delighted they could assist you in finding something both nice and affordable. Thank you for sharing your experience with us!

January 19, 2025

Excellent service. We were drive in customers-no appointment. They identified the cause of and replaced a flat tire in less than 3 hours. The video showing the damag More

by P1nes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that our team at Herb Chambers Toyota of Boston provided excellent service and quickly resolved your tire issue. It's great to know the video added value to your experience! Safe travels!

January 18, 2025

Very happy with the service I received Scheduling the appointment was quick communication was clear More

by Monicahealy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers Toyota of Boston responded

Hi Monica, we're delighted to hear that scheduling and communication were seamless at Herb Chambers Toyota of Boston. Thank you for sharing your positive experience with us! Safe travels!

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