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Herb Chambers Toyota of Boston
Boston, MA
1,138 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,138 reviews
November 23, 2025
Listen Herb Chambers Toyota of Boston is the best! As a returning buyer I was amazed how Leasing Consultant Greg Lindor went above and beyond to assist me with replacing a totaled vehicle i was Leasin As a returning buyer I was amazed how Leasing Consultant Greg Lindor went above and beyond to assist me with replacing a totaled vehicle i was Leasing, this individual did some serious hustle to make sure I was satisfied with my purchase and from start to finish demonstrated what makes a dealership excel..Also had the pleasure of meeting the GM who was open and honest as was the rest of the staff from a smiling receptionist and knowledgeable finance personnel, I've been to many dealerships in my past and none came close to Herb Chambers Boston. I came there in a rental and left there sane day with my beautiful Crown limited...Kudos to Mr Greg Lindor for his diligence patience and understanding of my situation. More
by Jaycee4576
November 22, 2025
Have been with this shop for more than 20 years, two cars, all decent works! Will come back again. cars, all decent works! Will come back again. More
by Libin Liu.
November 22, 2025
The work on my car was great, solved my issue with the low tire pressure light and tuned up the car. Runs like new even though it is 12 years old. low tire pressure light and tuned up the car. Runs like new even though it is 12 years old. More
by Johnk
Employees Worked With
November 22, 2025
I have recently had the pleasure of leasing a new vehicle at Toyota Boston with my sales rep Tee. The sales was very patient while I figured out exactly which vehicle I wanted to take home. Thank you guys so at Toyota Boston with my sales rep Tee. The sales was very patient while I figured out exactly which vehicle I wanted to take home. Thank you guys so much! More
by imarah61
Employees Worked With
Taquan Skeen
November 11, 2025
Bad services misleading customers from service advisor to managers. Recommend unnecessary works cost thousands of dollars. I recently had a highly dissatisfactory experience with service advisor Tereza Guzm managers. Recommend unnecessary works cost thousands of dollars. I recently had a highly dissatisfactory experience with service advisor Tereza Guzman. Her recommendations were deceptive and misleading, suggesting that I pay over $4200 to replace almost the entire exhaust system. I declined to follow her advice and was then charged a diagnostic fee of more than $200. It is worth noting that no actual diagnostic work was conducted, as the condition of the exhaust system is visible to the naked eye and her recommendations were incorrect. In reality, I only needed to replace the rusted bolts, nuts, and gaskets, which would have cost less than $200, including parts and labor, at an independent mechanic's shop. I also had previously encountered an instance where I felt misled by her, and another situation arose where she refused to honor a discount oil change coupon, incorrectly stating that my vehicle necessitates synthetic oil, thus invalidating the coupon, whereas I was aware that my car operates on conventional oil, which I had used during a prior service at her dealership. More
by thitnguyen
November 10, 2025
The entire team was consultative, informed and helpful. The sales experience was comfortable leaving me feeling good about the deal. Howie, Chris, Dean and Joe were incredible- patient and worked with my t The sales experience was comfortable leaving me feeling good about the deal. Howie, Chris, Dean and Joe were incredible- patient and worked with my trade in and finding me the car I wanted. I’m very happy. More
by Ted
November 06, 2025
Service was excellent- I waited for my car for 3 hours which was expected. My ONLY complaint is the amenities - poor coffee pod and tea selection, out of regular breakfast tea and regular coffee choices which was expected. My ONLY complaint is the amenities - poor coffee pod and tea selection, out of regular breakfast tea and regular coffee choices - no snacks - I used to go to Herb Chambers in Danvers and they have amazing coffee machines, great tea selections and always some nice munchies - I know this is a frivolous complaint but thought I would share. Other than that the people are exceptional as is the service. Thanks More
by Ann
Employees Worked With
November 03, 2025
All interactions with Howie (dealer manager) and Joe Guadino (sales) were exceptional. Both presale and after sale were seamless and so very informative. From a customer who buying a new car and buyin Guadino (sales) were exceptional. Both presale and after sale were seamless and so very informative. From a customer who buying a new car and buying a hybrid was a first time experience. Much gratitude and appreciation. More
by ali_sullo
