Herb Chambers Toyota of Auburn - Service Center

Chan was exceptionnal! The quality of Chan's work was great, I will gladly bring my car back for service when need be. Chan's approach to the client is professional and kind The quality of Chan's work was great, I will gladly bring my car back for service when need be. Chan's approach to the client is professional and kind. Herb Chambers should be pleased to have such a competent employee More

Assistant Service Manager, Chan, Was Exceptional!! I have come to Herb Chambers several times and received excellent service. At my most recent visit, my Toyota Sienna was diagnosed as having a seriou I have come to Herb Chambers several times and received excellent service. At my most recent visit, my Toyota Sienna was diagnosed as having a serious problem with the drive train, a part that cost a large amount of money. The Assistant Service Manager, Chan, worked hard with the Rep to get me a better price. It took him a day of negotiations, but the price came back much lower and I was able to get my vehicle fixed. It is now running perfectly. I have never dealt with a more caring, personable employee at an auto dealership. I will come back to Herb Chambers Toyota of Auburn everytime!!!! More

Great service and great service representative!!! Martin was very helpful when I went in for service. He explained everything and was very friendly!! They were done fairly quickly and they washed my c Martin was very helpful when I went in for service. He explained everything and was very friendly!! They were done fairly quickly and they washed my car!!! Very happy with the service and with Martin!!! More

Service Excellence! This service recognition is long overdue! I purchased my Toyota Siena in 2014 at the Auburn location. Over the years, Alyssa Baril has consistently This service recognition is long overdue! I purchased my Toyota Siena in 2014 at the Auburn location. Over the years, Alyssa Baril has consistently represented your company and image in the most professional way. She has gone above and beyond, time after time and truly puts her customers first. I am always pleased with our interactions on the telephone and when I arrive at the Auburn dealership for service, it is always reassuring to know she is taking care of me. Good, consistent, professional customer service is something I believe everyone deserves and I recognize this with Alyssa during each customer interaction, not just my own experience. Today, Alyssa introduced me to the auto technician working on my car to help troubleshoot an issue I was having with the vehicle. Jeff Krasner was top notch when it came to his care and knowledge about the issue and the manner he handled explaining this to me was truly appreciated. These two individuals at the Auburn location are fantastic members of your team and represent Herb Chambers with class! More

Service Gabriella is awesome, she always makes sure things are done correctly with my car. I fell like I'm important and my needs come first. She is an asse Gabriella is awesome, she always makes sure things are done correctly with my car. I fell like I'm important and my needs come first. She is an asset to the dealership and I appreciate all she does to make me happy as a customer. Thank you for having her as my Service Writer. More

excellent service Extremely knowledgeable very polite .Did not make me feel like i was being sold services i did not need.Would recommend this dealership to family an Extremely knowledgeable very polite .Did not make me feel like i was being sold services i did not need.Would recommend this dealership to family and friends who own toyota and encourage them to deal directly with Lauriann if possible . More

VERY pleasant - as ALWAYS ! We have been purchasing and having cars services at Herb Chambers of Auburn for longer than I can remember. You have many employees in service who ar We have been purchasing and having cars services at Herb Chambers of Auburn for longer than I can remember. You have many employees in service who are wonderful but cannot say enough about Alyssa Baril. She greats us likes members of the family with a big smile and wave as she sees us pull in. By the time we get to her desk she has everything pulled up and ready. Alyssa is polite, courteous, and knowledgeable. Our car is new right now but in the past with cars off warranty she has always been able to answer our questions and talk with confidence. I've been in an industry which places knowledge of the product along with unwavering pleasantness at the top; in my opinion, Alyssa is a wonderful asset to your organization. Thank you! N. Harris More

Great! Joshua Sanchez made my experience at Toyota of auburn a very pleasant one. No tricks, he was very straight forward and honest. I definitely recommend Joshua Sanchez made my experience at Toyota of auburn a very pleasant one. No tricks, he was very straight forward and honest. I definitely recommend him for a genuine buying experience. More

Great service by Tim Dalton Tim Dalton is the best. He goes above and beyond in providing great service and is true to his word. He picks up my Rav 4 at work whenever I need se Tim Dalton is the best. He goes above and beyond in providing great service and is true to his word. He picks up my Rav 4 at work whenever I need service. I will be returning next year to see Tim when my lease is up, Thanks Tim for all you do! More

Service performed at Herb Chambers I had an unexpected service visit at Herb Chambers (car broke down on the Mass Pike. Lauriann Tambone was my service advisor and did a fantastic job o I had an unexpected service visit at Herb Chambers (car broke down on the Mass Pike. Lauriann Tambone was my service advisor and did a fantastic job of having the repairs to my vehicle accomplished in one day. I am amazed by this dealership and their commitment to the customer. If I lived closer this would quickly become my first choice for servicing of my vehicles. Great job by Lauriann and the technicians who worked on my car. More