Herb Chambers Porsche - Service Center

I have not been impressed with the service department at this dealership in the past, but I recently brought my car in for service and some cosmetic fixes and was really impressed with Adam Jensen, the new this dealership in the past, but I recently brought my car in for service and some cosmetic fixes and was really impressed with Adam Jensen, the new Porsche service manager. He totally got the game-Made sure he understood exactly what I wanted, pointed out a couple things I hadn't even noticed and got the job done quickly and perfectly without gouging me on price. He was a pleasure to deal with and a big upgrade from the guy before him. He really adds to the dealership. More

Was worried that I now had to deal w/a new service manager... not worried anymore. Congenial, respectful, worked with me, explained things, also spoke of his "vision" in his department. Professional manager... not worried anymore. Congenial, respectful, worked with me, explained things, also spoke of his "vision" in his department. Professional. Will continue bringing my car here and, hopefully, buy my next 911 here as well. More

I bought my Porsche Cayman from Michael in March. He and his sales staff have been accessible, attentive, and helpful. On Saturday, August 7, my dash display indicated that I had a flat tire. Although I had his sales staff have been accessible, attentive, and helpful. On Saturday, August 7, my dash display indicated that I had a flat tire. Although I had the Porsche Roadside Service card, I called Michael to ask for specific guidance, since there is no spare tire. He made the transaction very easy and customer friendly as he always does. Instead of giving me advice, he told me he'd contact the Roadside Assistance people and take care of the tow. The car was in the shop in 2 hours and on Monday, I was shown why the tire was flat and the new tire was on the car, the car cleaned inside and out and then delivered to my husband's office, so he could drive it home. I cannot imagine how this interaction could have been improved. The entire experience was far more than I could or did expect and this is what Michael has delivered since I purchased the Cayman. I live an hour from Herb Chambers Boston, but wouldn't buy a car anywhere else, though there are closer dealers. More

I am a returning new car Porsche customer and deal with Michael Fernandes not only for sales but also for service. After wintering in VT, my new Carrera was having electric system issues when I first star Michael Fernandes not only for sales but also for service. After wintering in VT, my new Carrera was having electric system issues when I first started it to drive back to Boston. Mike got Porsche roadside assistance to VT and they loaded the car onto a flatbed to bring it back to Herb Chambers' service department. Within 24 hours the car was brought back to Boston, the problem diagnosed (a little mouse), fixed, and the car was brought to my home in Boston. A very good outcome, and the type of service I have come to rely on with this dealership. More

By far one of the worst dealerships for sevice, sales not much better! much better! More