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Herb Chambers Maserati Alfa Romeo of Millbury
Millbury, MA
89 Reviews
Our team at Herb Chambers would like to thank you for visiting our website!
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Worcester, Massachusetts, the staff at Herb Chambers will help you find the vehicle you want. At Herb Chambers, we offer a searchable online inventory, along with well-maintained Pre-owned's by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Alfa Romeo, Maserati or quality used car that you have been searching for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 89 reviews
July 31, 2021
I wanted routine check up for my Maserati. Called Pierre and he set up to pick up the car. He was excellent. He made my wife very happy. The process was very easy and simple. Brandon was very good in contac and he set up to pick up the car. He was excellent. He made my wife very happy. The process was very easy and simple. Brandon was very good in contacting me and keep me posted. I highly recommend Herb Chambers. Ram Nair More
by srnair777
June 16, 2021
Everyone was very helpful and friendly !! Definitely go back. To me great customer service is the key to a great relationship. Must buy from Millbury. back. To me great customer service is the key to a great relationship. Must buy from Millbury. More
by cporrazzo3
Employees Worked With
Pierre Tomas and Jose cepeda
May 30, 2021
Very disappointed. The manager here, Pierre Tomas, is incredible unprofessional. At the last second, he tried to increase the price of the vehicle I was purchasing without telling me and trying to get me incredible unprofessional. At the last second, he tried to increase the price of the vehicle I was purchasing without telling me and trying to get me to sign the contract. Herb Chambers is supposed to be known for their excellent customer service but that couldn't be further from the truth with regard to the Alfa Romeo of Millbury store. Would not recommend but if you do go there, be sure to double check everything you're signing. More
by JMATEUS
Employees Worked With
Pierre Tomas, Paul Santosuosso
April 23, 2021
Wonderful experience. Mark from Millbury went above and beyond with service. Highly recommend. They picked up my car, did the recall, oil change and then returned the car back to my home. Very friendly and beyond with service. Highly recommend. They picked up my car, did the recall, oil change and then returned the car back to my home. Very friendly and helpful. More
by Heather
Employees Worked With
Mark
April 06, 2021
I honestly cant say enough about what great customer service Herb Chambers Alfa Romeo offers. This is a bit of an unusual story. I found a car I was looking for at Herb Chambers Alfa Romea in Millbu service Herb Chambers Alfa Romeo offers. This is a bit of an unusual story. I found a car I was looking for at Herb Chambers Alfa Romea in Millbury. I live in Maine and because of the pandemic, I just did not want to travel to MA to buy the car. Everyone I dealt with at Herb Chambers worked to make this deal happen for what amounts to a relatively inexpensive (by Alfa Romeo standards) used car that was sure to sell fast regardless if I bought it. I've deal with pretty much the same dealership here in Maine for years and after buying many cars from them, I now realize just how lacking their service has been. In stark contrast, everyone at Herb Chambers really went the extra mile for me. Joshua drove the paperwork to Maine for me to sign, then they held the car for me for several months. when I was ready, they drove across 3 states to deliver it. Pierre essentially took care of everything including making sure my Maine excise tax was paid. Truly, in this day and age, this type of service is becoming a ratity. I will now travel to MA to buy my cars from Herb Chambers in the future, that is how impressed I am with their service. All I can say is thank you and well done to the entire team. Jeff More
by Jeff
Employees Worked With
Pierre Tomas
March 22, 2020
BEST CAR BUYING EXPERIENCE EVER !!!! This was my best car buying experience in my 20 years of leasing cars. Pierre Tomas went above and beyond to deliver the car that I wanted. Highly rec This was my best car buying experience in my 20 years of leasing cars. Pierre Tomas went above and beyond to deliver the car that I wanted. Highly recomend!!!!!!!!!!! More
by g771od
Employees Worked With
Pierre Tomas
March 11, 2020
Excellent Dealership. One of the best car buying experience I've had. Pierre our salesman and Seth went above and beyond to make the deal that worked for us. David in finance explained everything co experience I've had. Pierre our salesman and Seth went above and beyond to make the deal that worked for us. David in finance explained everything completely there were no surprises and we were in and out in less than an hour. I highly recommend them and this dealership. Thank You Pierre !! More
by ehaley
Employees Worked With
Pierre , Seth and David
November 15, 2019
Outstanding product! Outstanding service! Great experience for all you drivers of the "german trucks" Come down and see Pierre and Seth for a customer experience that rivals all. Drive a real Great experience for all you drivers of the "german trucks" Come down and see Pierre and Seth for a customer experience that rivals all. Drive a real "ultimate driving machine" Take a Stelvio or a Guilia for ride. The brand with the real quality, history,since 1910, cache, and performance, Alfa Romeo!! Talk about a real drivers car that is truly different and far superior for a change at those useless cocktail parties. Not a vehicle that is on every street corner. Don't be a follower! That is the challenge!! More
by Liner 1900
Employees Worked With
Pierre Tomas, Seth Rustencutter, David Lachina
January 10, 2019
Worst Herb Chambers Dealer I have purchased 8 cars from various Herb Chambers dealerships over the last 30 years. All of them have been really great Until this one. One of t I have purchased 8 cars from various Herb Chambers dealerships over the last 30 years. All of them have been really great Until this one. One of the reasons I felt ok about buying an Alfa (Italian) versus the BMWs and Audis was that the other dealers really stand by the cars and the service departments are very crisp. Not this one. Apparently buying Italian cars still has some additional risk around quality and dependability...It broke down before the first scheduled service. I purchased the end-to-end warranty for that. When I reported that a button doesn't work intermittently, I was told there is nothing wrong with it. Oh well...end of story. What do I know? That would not have happened with my BMW or Audi. They took the customers' word for it and did the right thing. At this dealer, I got a perfunctory call from the Service Manager who wouldn't even provide an escalation option until after asking at least 6 times. The cars may be Alfas and Maseratis but the dealership is Yugo all the way. More
by Hokahey123
Employees Worked With
Pierre Tomas (sales), Service Manager...
November 13, 2018
The perfect experience From my initial email inquiry and exchanges with Melissa DelaRosa to test driving and working with Pierre Tomas to managing the financial details with From my initial email inquiry and exchanges with Melissa DelaRosa to test driving and working with Pierre Tomas to managing the financial details with David Lachina, getting my FIAT 124 Spider was a phenomenal experience. These people made it easy and pleasant every step of the way! My family has been buying and leasing cars from Herb Chambers for 25 years, and this FIAT experience could not have been better. And can I just say how much I LOVE this car? I'm enjoying every minute. But when it's time, I'll definitely circle back to this crew for my next ride. More
by Lee Phenner
Employees Worked With
Pierre Tomas, Melissa DelaRosa, David Lachina
