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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
283 Reviews

283 Reviews of Herb Chambers MINI of Boston - Service Center

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November 09, 2023

This was my second encounter- first having license plate placed on out of state car. Appointment was easily obtainable. Work performed was timely and included a painted part. Everyone was pleasant from drop More

by Nakeebrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Herb Chambers MINI of Boston responded

Hi Nakeeb! We're delighted that your second visit to Herb Chambers MINI of Boston was positive! It's great to learn our team provided timely service and made the process easy for you. Thanks for sharing your experience with us, we appreciate it!

October 31, 2023

Theo is the most helpful person, if you need anything done I would highly recommend bringing your mini cooper here. More

by bukdewey
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Herb Chambers MINI of Boston responded

Bukdewey, it's great to know that Theo provided such helpful service at Herb Chambers MINI of Boston. We appreciate your recommendation and look forward to assisting you in the future!

October 30, 2023

I've had my car for nine years and frequently argue with friends who tell me I'm wasting my money by always taking the car to the dealership for maintenance. The simple reason - the team here is absolutely More

by practicalwhimsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Herb Chambers MINI of Boston responded

We're so glad to know that you trust our team at Herb Chambers MINI of Boston for your car maintenance needs. It's always our goal to provide honest, reliable service and keep your vehicle running smoothly. Thanks for staying with us all these years!

October 25, 2023

Went to get a service at Herb Chambers MINI. The service was fast and Sam and Theo were extremely patient and communicative. I am very happy with the experience and will definitely continue to g More

by jetklem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Herb Chambers MINI of Boston responded

We're delighted to know that Sam and Theo provided you with an excellent service experience at Herb Chambers MINI of Boston! We appreciate your support and look forward to assisting you with any future car needs. Safe travels!

October 19, 2023

My experiences have always been positive. The technicians and theirs teams are professional, knowledgeable, polite and helpful. They take the time to explain things so no surprises! More

by zeewils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Herb Chambers MINI of Boston responded

Zeewils, we're delighted to know that you've had consistently positive experiences with our technicians at Herb Chambers MINI of Boston. We appreciate your feedback and look forward to continuing the same level of service in future visits!

October 09, 2023

Matt at Mini of Boston is amazing. I wrecked my one of my keys by trying to change the battery…felt like an idiot. Matt was kind, professional and had a new key on its way to me within More

by obsusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Herb Chambers MINI of Boston responded

We're so glad to know that Matt was able to assist you promptly and professionally at Herb Chambers MINI of Boston. It's our pleasure to help out, especially in those tricky situations! Thanks for your review.

October 07, 2023

They are always courteous and appreciative of my time. Although repairs and maintenance here are a bit expensive, I leave with confidence that my car has been serviced by people who know what they're doin More

by flametree17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Herb Chambers MINI of Boston responded

We appreciate your trust in our team at Herb Chambers MINI of Boston. It's great to know that you value the honesty and expertise we provide during each service visit. Thanks for sharing this positive feedback!

October 03, 2023

Great and fast service! Sam was amazing. Definitely will come back to service my mini. More

by yuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Herb Chambers MINI of Boston responded

Thanks so much, Yuri. We look forward to your next visit to Herb Chambers MINI of Boston!

October 02, 2023

Getting a car serviced is often unplanned and inconvenient. I continue to have my car serviced at Herb Chambers because Mark Ravin always goes the extra mile. He does everything possible to mak More

by steven p.
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Herb Chambers MINI of Boston responded

Steven, it's great to know that Mark and our team at Herb Chambers MINI of Boston have been able to make your service visits as convenient as possible. We appreciate your loyalty and look forward to continuing the top-notch service!

September 24, 2023

Mark in service was great, very fair, diagnosed and explained the issue. I ended up going elsewhere for a very pricey clutch replacement, but he had my minor tire issue fixed inexpensively and the car More

by Faithmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 25, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the review! It's great to hear that Mark provided you with excellent service. We appreciate the feedback and hope we can assist you again in the future! - The Herb Chambers MINI of Boston Team

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