Herb Chambers MINI of Boston - Service Center

When your service person knows the car, is personable, professional and imparts clear information, wants to help you get the best deal, then you know this is real service. professional and imparts clear information, wants to help you get the best deal, then you know this is real service. More

Theo & the team at Herb Chambers Mini Boston did a great job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. More

The entire service team was above and beyond. I did not catch all their names, but from start to finish they are an exceptional team! I did not catch all their names, but from start to finish they are an exceptional team! More

Another great experience servicing my Mini Countryman at Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. More

The service was top notch! ! Mark and his crew really took good care of my mini..great customer service and explanation on what needed to be done..the real time updates helped a ! Mark and his crew really took good care of my mini..great customer service and explanation on what needed to be done..the real time updates helped as well. More

The service department is excellent. They’re always transparent and never pushy which I truly appreciate. They’re always transparent and never pushy which I truly appreciate. More

I have always had a good experience. The service people are very friendly, knowledgeable and helpful. And I like the video. The service people are very friendly, knowledgeable and helpful. And I like the video. More

Always satisfied with the service. Customer service is excellent! I also give Theo a 10/10 for being personable and professional. Customer service is excellent! I also give Theo a 10/10 for being personable and professional. More

Mark Ravin is a pleasure to work with and he makes sure that customer service is top notch that customer service is top notch More

First thing is they need a more efficient way to communicate. After the service, I paid the bill and was waiting for my car. It took 40 minutes for my car to come to me since the guy informed someon communicate. After the service, I paid the bill and was waiting for my car. It took 40 minutes for my car to come to me since the guy informed someone on walkie-talkie. Second thing I have replaced the front tires there and I don't think they have run enough tests. The TPM malfunction warning went on on my way home. Now I have to go back again to fix that. More